Jasmine Place

Positive Reviews:

• Many reviewers appreciate the small, community feel of Jasmine Place, highlighting the caring staff and the personal attention their loved ones received.
• The facility is described as clean, cozy, and home-like, with a welcoming atmosphere and attentive staff.
• Several reviewers noted the facility's cleanliness, the quality of the living spaces, and the variety of activities available to residents.
• Some families were particularly impressed by the kindness and attentiveness of specific staff members, who went above and beyond in caring for residents.
• The outdoor garden area and the layout of the facility received positive mentions for their pleasantness and accessibility.

Negative Reviews:

• Several reviews raise serious concerns about the quality of care, including issues with medication management, staff responsiveness, and overall staff attitude towards residents.
• Complaints about the food quality and variety, as well as the lack of engaging activities and outings for residents, were common among dissatisfied reviewers.
• Understaffing and high staff turnover were frequently mentioned, with some suggesting that this negatively impacts the quality of care and service provided to residents.
• There were also concerns about the facility's management and communication, with some families experiencing difficulties in getting responses to their inquiries or issues addressed.
• One review mentioned environmental discomfort due to a broken air conditioning system, highlighting the impact of facility maintenance on resident comfort.

Mixed Reviews:

• While some reviews praised the facility for its cleanliness, welcoming staff, and pleasant living conditions, others pointed out significant areas of concern, particularly regarding resident care and staff behavior.
• The quality of the food and the range of activities offered to residents were points of contention, with experiences varying greatly among reviewers.
• Staffing issues, including understaffing and high turnover, were noted by both satisfied and dissatisfied reviewers, suggesting that this is an area in need of improvement.