📞 Call for pricing and availability: (800) 780-8101
Inn At Quail Haven Village
155 Blake Blvd, Pinehurst, NC 28374
For Pricing & Availability
(800) 780-8101To Reach a Resident
(910) 295-2294Estimated Pricing
Price Comparison
Inn At Quail Haven Village Description
When living alone is no longer the best choice and a greater level of care becomes a primary focus, Quail Haven Village has a unique approach to meeting those care needs. The assisted living Rosemary and Cardinal cottages offer a small, intimate environment that provides 24-hour care in a secure and comfortable setting. Our cottages are designed to create a small residential home, with trained staff with a special emphasis on memory care*, to best serve our residents. Within each of these cottages are six private residential suites nestled around inviting spaces that are shared among all cottage residents, including a kitchen, a large living room and an activities area, where residents gather to socialize. However, within the privacy of their own apartments, residents receive a personalized plan of care specifically catered to meet their needs and desires.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Pinehurst
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Pinehurst
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Pinehurst
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Guests have praised the facility for its exceptional care, noting that the staff, from the front desk to housekeeping, are impressive and highly professional.
- Some family members felt blessed by the care their loved ones received, highlighting the facility's cleanliness, responsive medical staff, and the homey-looking furniture that doesn't make it feel like a typical facility.
- Several reviews mentioned the facility's ability to provide a sense of trust and peace of mind, with one noting the variety of activities available such as music concerts and games.
- One review specifically appreciated the intake specialist for their pleasant and professional demeanor.
Negative Reviews:
- Several reviews criticized the facility for being understaffed, with reports of neglect such as residents being left unattended, sitting in their own waste, and not receiving timely assistance.
- Complaints about the facility's cleanliness and maintenance were common, with one review mentioning rooms not being cleaned and another highlighting the facility's odor.
- Concerns were raised about the safety and well-being of residents, including inadequate responses to falls, verbal abuse from caregivers, and a lack of engaging activities for residents with Alzheimer's.
- Some reviews expressed dissatisfaction with the food quality, describing it as poor and often served cold.
- There were reports of administrative issues, such as unexplained rate increases and staff refusing to provide necessary information or assistance.
Mixed Reviews:
- While some reviews praised the care and attention their loved ones received, others had starkly different experiences, citing neglect, poor staff behavior, and a lack of proper care and facilities.
- The facility's environment received mixed feedback, with some appreciating the cleanliness and home-like atmosphere, while others found it lacking in basic amenities and proper maintenance.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Sept. 12, 2002
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 60
Total current residents: 49
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $110770
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-11-25 | 2019-12-13 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-11-25 | 2019-12-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-11-25 | 2019-12-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-05 | $100,253 |
| 2023-03-23 | $10,517 |
| 2023-03-23 | $16,180 |
What is in the Neighborhood
- The closest city is Pinehurst which is 1.6 miles away and has a population of 15,752 (small town).
- The average income is $140,571, which is very high compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 45
- Average Temperature: 65.7
- Day Breakdown: The area gets 167 days of rain, 3 days of snow and 194 days of sun
- Precipitation: 2.5 inches a year
- The crime rate is 2.91 per 100 people which is average compared to other cities.
- Violent Crime: 0.22 incidents per 100 people
- Property Crime: 0.61 incidents per 100 people
- Drug-Related Crime: 1.28 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.7 miles awayThe Fresh Market
2.2 miles awayLowes Foods
2.4 miles awayWalmart Supercenter
2.5 miles awayHarris Teeter
2.5 miles awayTransportation
Southern Pines
4.3 miles awayHamlet
23.8 miles awayBus Stations
Southern Pines (BP Gas Station)
3.8 miles awayBanks
BB&T
3.1 miles awayFidelity Bank
12.3 miles awayFirst Bank
12.3 miles awayPNC Bank
19.0 miles awayFort Bragg Credit Union
25.0 miles awayHospitals
Firsthealth Moore Regional Hospital
2.2 miles awayFirstHealth Moore Regional Hospital-Hoke Campus
20.6 miles awayCape Fear Valley Health Hoke Hospital
22.5 miles awayFirst Health Richmond Memorial Hospital
23.0 miles awayPharmacies
Rite Aid
3.2 miles awayWalgreens
3.2 miles awayHCC Pharmacy and DME
19.4 miles awayBirmingham Drug
23.9 miles awayWallgreens
24.9 miles awayDentists
O2 Dental Group of Southern Pines
5.1 miles awayDentalWorks
25.2 miles awayParks
Aberdeen Lake Park
2.8 miles awayOptimist Field
2.9 miles awayArmory Park
3.1 miles awayHenly Street Park
3.3 miles awayWrc Sandhills Game Land
3.5 miles awayNone Found
None Found
Culture
Amphitheater
12.0 miles awayRestaurants
Track Restaurant
0.7 miles awayPeking Wok
2.2 miles awayOlive Garden
2.3 miles awayOutback Steakhouse
2.4 miles awayCracker Barrel
2.8 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 60 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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