Hunter Hill Senior Living

Summary of Reviews:

• Some visitors find the facility clean with friendly and helpful staff, noting that residents seem to enjoy activities and appear happy.
• Several reviews express frustration with the facility's communication, particularly around scheduling tours and follow-up calls, leading to disappointment and the decision to look elsewhere.
• Concerns are raised about high staff turnover, with management criticized for prioritizing profit over resident well-being. Reports of unhappy residents, limited activities, rudeness, theft, and neglect are mentioned.
• Some positive experiences are shared, highlighting respectful and professional care for residents, clean facilities, and supportive administration.
• However, numerous reviews criticize the management's lack of compassion and respect towards residents and their families, describing the environment as strict and uncooperative.
• Incidents of poor care, including unexplained injuries, medication issues, and lack of communication with families, are detailed, causing stress and efforts to transfer residents out.
• Recent improvements in the facility's appearance and professionalism of staff are acknowledged, suggesting some positive changes.
• Feedback on the quality of food and room for improvement is provided, alongside concerns about the facility being cramped and not adequately maintained.

Overall, reviews are mixed with several serious concerns raised about management, staff behavior, and resident care, despite some positive changes and experiences noted.