📞 Call for pricing and availability: (800) 780-8101

Hot Springs Nursing And Rehabilitation – A Waters Community

552 Golf Links Road, Hot Springs, AR 71901


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Services and Housing Options

Assisted Living, Nursing Home

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(501) 624-7149

Estimated Pricing

Studio
Estimated $3,281

Price Comparison

  • Average City Price: $3,302
  • Average State Price: $3,617
  • Average National Price: $3,754
  • Find a Senior Community that Best Fits Your Needs

    Community Reviews

    4.7
    Hot Springs Nursing And Rehabilitation – A Waters Community
    Based on My Caring Plan's proprietary scoring, including 24 reviews across the web

    Ranking

  • Ranking in City: 16 out of 16 communities in Hot Springs
  • Ranking in State: 318 out of 326 communities in AR
  • Facility and Grounds B

    Care B

    Staff B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviewers express extreme dissatisfaction, citing unprofessional behavior, neglect, and poor conditions. Complaints include inability to communicate with loved ones in critical condition, chaotic environments likened to mental wards, and severe understaffing leading to delayed care and unmet needs.
    • Concerns about the professionalism of the staff are prevalent, with specific references to the director of nursing and other administrative staff engaging in inappropriate behavior and lacking experience.
    • There are alarming reports of neglect and mistreatment of residents, including long waits for basic needs like room assignments and water, lost personal items, and overall lack of attention from the caretakers.
    • One review mentions overmedication of patients and refusal to refund money for unsatisfactory care.
    • A few reviews, however, offer a different perspective. One praises the administration for accountability and compassion towards residents. Another expresses gratitude for the care and love provided to a family member over several years, highlighting the challenges faced by caregivers and the absence of skin breakdown even in a total care bedbound patient.
    • Some reviewers suggest that even with changes in name and management, the quality of care and staff behavior have not improved, indicating systemic issues.

    Overall, the majority of reviews paint a concerning picture of neglect, unprofessionalism, and poor management, with a few exceptions acknowledging positive aspects of care and administration.


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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 4
    Short-term quality measure rating: 2

    Nursing Home Overview

    Participation date: Nov. 1, 1984
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 152
    Total current residents: 70
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 7
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $43315

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-11 2022-12-08 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-08-03 2021-09-05 F Egress Deficiencies Install proper backup exit lighting.
    2021-08-03 2021-09-05 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-01-28 2020-03-02 F Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2020-01-28 2020-03-02 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2020-01-28 2020-03-02 E Smoke Deficiencies Install corridor and hallway doors that block smoke.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-02 2022-12-27 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-11-10 2022-12-08 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-11-10 2022-12-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-06 2021-09-05 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-08-06 2021-09-05 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-08-06 2021-09-05 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-08-06 2021-09-05 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2021-08-06 2021-09-05 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-08-06 2021-09-05 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-08-06 2021-09-05 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-08-06 2021-09-05 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-08-06 2021-09-05 E Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    2021-08-06 2021-09-05 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-06 2021-09-05 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-06 2021-09-05 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-08-06 2021-09-05 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2021-08-06 2021-09-05 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-08-06 2021-09-05 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-06 2021-09-05 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-18 2020-11-25 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-09-28 2020-11-03 E Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2020-09-28 2020-11-03 E Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2020-09-28 2020-11-03 E Resident Rights Deficiencies Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    2020-09-28 2020-11-03 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2020-09-28 2020-11-03 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-19 2020-09-10 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-01-31 2020-03-02 E Resident Rights Deficiencies Honor the resident's right to manage his or her financial affairs.
    2020-01-31 2020-03-02 E Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2020-01-31 2020-03-02 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-01-31 2020-03-02 E Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2020-01-31 2020-01-31 B Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-01-31 2020-03-02 E Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2020-01-31 2020-03-02 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-01-31 2020-03-02 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-01-31 2020-03-02 E Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-01-31 2020-03-02 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2020-01-31 2020-03-02 F Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2020-01-31 2020-03-02 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-01-31 2020-03-02 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-07-27 $11,177
    2019-06-14 $11,438
    2019-06-14 $11,278
    2019-08-30 $65,520
    2020-09-28 $13,315
    2020-11-18 $15,000
    2021-08-06 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hot Springs which is 2.3 miles away and has a population of 35,635 (mid sized town).
    • The average income is $56,823, which is average compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 43
      • Average Temperature: 64.7
      • Day Breakdown: The area gets 158 days of rain, 2 days of snow and 204 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The crime rate is 12.82 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.02 incidents per 100 people
      • Property Crime: 8.16 incidents per 100 people
      • Drug-Related Crime: 1.28 incidents per 100 people
    • The average life expectancy in zip code is 74.28 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 36.0, Moderate Days 3.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    0.8 miles away
    Sam's Club
    1.4 miles away
    Walmart Supercenter
    1.5 miles away
    Walmart Neighborhood Market
    1.6 miles away
    Brookshire's
    24.2 miles away

    Transportation

    Malvern
    15.1 miles away
    Arkadelphia
    24.6 miles away

    None Found

    Banks

    First National Bank
    1.2 miles away
    Bank of the Ozarks
    1.6 miles away
    Summit Bank
    1.6 miles away
    Arvest Bank
    2.7 miles away
    Bank of America
    2.8 miles away

    Hospitals

    National Park Medical Center
    1.0 miles away
    CHI St. Vincent Hot Springs
    1.1 miles away
    CHI St. Vincent Hot Springs Rehabilitation Hospital
    1.8 miles away
    Levi Hospital
    2.8 miles away
    Baptist Health Medical Center-Hot Spring County
    16.6 miles away

    Pharmacies

    Walgreens
    5.8 miles away
    Brookshire's Pharmacy
    24.2 miles away

    None Found

    Parks

    Hot Springs
    1.0 miles away
    Jaycee Park
    1.6 miles away
    entergy park
    1.8 miles away
    Greenway Park-farmers market
    2.2 miles away
    Wade Park
    2.2 miles away

    None Found

    Shopping

    Hot Springs Mall
    2.4 miles away

    Culture

    Timberwood Ampitheater
    3.8 miles away

    Restaurants

    On The Border
    0.9 miles away
    Outback Steakhouse
    1.0 miles away
    Rocky's Corner
    1.2 miles away
    LongHorn Steakhouse
    1.4 miles away
    Bleu Monkey Grill
    2.0 miles away

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    Google map of Hot Springs Nursing And Rehabilitation – A Waters Community

    Licensing

    This community is licensed by the state of AR. It is a very large-sized community with 152 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

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