📞 Call for pricing and availability: (800) 780-8101
Holy Family Villa
12220 South Will Cook Road, Palos Park, IL 60464
For Pricing & Availability
(800) 780-8101To Reach a Resident
(630) 257-2291Estimated Pricing
Price Comparison
Holy Family Villa Description
Situated on a beautiful campus among flowering trees, gardens and fountains, Symphony Palos Park is a 129-bed, 24-hour skilled nursing and rehabilitation facility located in the Southwest suburbs of Chicago. Our modern, guest-centric facility is designed to offer our guests the quickest possible recoveries and optimal results.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Palos Park
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Cleanliness and Structure: The facility is consistently praised for its cleanliness and structured environment, ensuring a safe and welcoming space for residents.
Staff Excellence: Reviews highlight the friendly, caring, and professional staff. They are noted for their politeness, patience, and exceptional teamwork, especially in providing rehabilitation and long-term care.
Engagement and Activities: Residents are kept engaged and active, with a variety of activities and social events, including celebrating milestones like 100th birthdays.
Personalized Care: The level of personalized care is highly commended, with staff going above and beyond to accommodate individual needs, such as hearing loss. Nurses and therapists are specifically mentioned for their dedication to residents' comfort and recovery.
Rehabilitation Services: The facility is recommended for its rehabilitation services, with a focus on respect, care, and the successful recovery of residents.
COVID-19 Precautions: Extraordinary measures are taken to ensure the health and safety of residents during the COVID-19 pandemic, earning the trust and appreciation of family members.
Family Involvement: Regular meetings with families to discuss care and address concerns promptly demonstrate the facility's commitment to open communication and partnership in care.
Overall Recommendation: With an atmosphere of respect, dignity, humor, and compassion, Holy Family Villa is highly recommended by reviewers for anyone seeking a caring and professional environment for their loved ones.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 1, 2003
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 129
Total current residents: 96
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 8
Number of
substantiated complaints: 10
Number of payment denials: 2
Number of fines: 6
Total cost of fines: $90363
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-01 | 2023-04-30 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-03-01 | 2023-04-30 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2023-03-01 | 2023-05-09 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-03-01 | 2023-05-22 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-01 | 2023-03-07 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-03-01 | 2023-03-08 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-03-01 | 2023-04-01 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-03-01 | 2023-03-08 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure precautions for handling oxygen cylinders and equipment are correctly followed. |
| 2022-03-09 | 2022-03-17 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2022-03-09 | 2022-03-17 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-03-09 | 2022-03-17 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2022-03-09 | 2022-03-17 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2020-01-02 | 2020-02-05 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2020-01-02 | 2020-01-06 | F | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2020-01-02 | 2020-02-14 | F | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2020-01-02 | 2020-02-14 | F | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2020-01-02 | 2020-01-08 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2020-01-02 | 2020-01-03 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-01-02 | 2020-02-02 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2020-01-02 | 2020-02-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-02 | 2020-01-02 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-03 | 2022-10-03 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-24 | 2023-03-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-02-24 | 2023-03-03 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-02-24 | 2023-03-03 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2023-02-24 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-24 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-02-24 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2023-02-24 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-02-24 | 2023-03-03 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2023-02-24 | 2023-03-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-24 | 2023-03-03 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-04-17 | 2022-04-21 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-20 | 2022-02-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-20 | 2022-04-21 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-02 | 2021-11-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-09-23 | 2021-10-10 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-03-04 | 2022-03-10 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-04 | 2022-03-10 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-03-04 | 2022-03-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-04 | 2022-03-10 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-03-04 | 2022-04-21 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-04 | 2022-03-10 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-03-04 | 2022-03-10 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-03-04 | 2022-03-10 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-04 | 2022-03-10 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-07-01 | 2021-07-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-01 | 2021-07-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-05 | 2021-05-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-21 | 2021-05-06 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2020-12-07 | 2020-12-17 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-12-07 | 2020-12-17 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-08-21 | 2020-09-10 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-19 | 2020-01-07 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-19 | 2020-01-07 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-12-19 | 2020-01-07 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-10-05 | $7,803 |
| 2020-12-07 | $650 |
| 2021-06-28 | $975 |
| 2021-09-23 | $20,000 |
| 2021-11-02 | $25,480 |
| 2021-11-02 | $16,562 |
| 2022-01-20 | $50,851 |
| 2022-01-20 | $93,000 |
| 2022-01-20 | $60,450 |
| 2022-02-28 | $1,316 |
| 2022-02-28 | $1,325 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-01-20 | 69 |
| 2023-02-24 | 22 |
What is in the Neighborhood
- The closest city is Goodings Grove which is 2.8 miles away and has a population of 18,569 (small town).
- The average income is $149,200, which is very high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 27
- Average Temperature: 53.8
- Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
- Precipitation: 2.0 inches a year
- The crime rate is 1.08 per 100 people which is very low compared to other cities.
- Violent Crime: 0.04 incidents per 100 people
- Property Crime: 0.64 incidents per 100 people
- Drug-Related Crime: 0.0 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Celina's Fresh Market
2.5 miles awayMeijer
2.6 miles awayALDI
2.7 miles awayJewel-Osco
2.7 miles awayPychotka Deli
2.8 miles awayTransportation
143rd Street (Orland Park)
3.9 miles awayLemont
4.5 miles away153rd Street (Orland Park)
4.6 miles awayWillow Springs
4.9 miles awayPalos Park
5.0 miles awayBus Stations
LaGrange & 142nd Street (Metra)
4.1 miles awayLaGrange & 143rd Street (Metra)
4.1 miles away153rd Street Metra Station
4.5 miles awayMoraine Valley Community College
4.6 miles awayArgonne National Lab
4.7 miles awayBanks
Busey Bank
2.3 miles awayMB Financial Bank
2.4 miles awayBMO Harris Bank
2.8 miles awayPNC Bank
3.0 miles awayFirst American Bank
3.3 miles awayHospitals
Palos Hospital
5.2 miles awayRML Specialty Hospital Hinsdale
8.1 miles awayAMITA Health Adventist Medical Center
8.6 miles awayAdventist La Grange Memorial Hospital
8.9 miles awaySilver Cross Hospital
9.1 miles awayPharmacies
Walgreens
2.7 miles awayCVS Pharmacy
3.1 miles awayDentists
Eco Dental
2.9 miles awayOrland Smiles
5.2 miles awayHealthy Smile Dental
7.1 miles awayElite Smiles Dental Care
7.4 miles awayGrove Dental
8.3 miles awayParks
Centennial Park
0.1 miles awayCap Sauers Holding Nature Preserve
0.7 miles awaySagawau Canyon Nature Preserve
1.2 miles awayPalos Park XC Ski Trails
1.3 miles awayConnemara Park
1.4 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
18.3 miles awayShopping
Orland Square Mall
4.7 miles awayInternational Plaza Shopping Center
10.1 miles awayOakbrook Center
12.4 miles awayYorktown Center
12.5 miles awayLouis Joliet Mall
14.3 miles awayCulture
Art a la Carte
4.9 miles awayThai Culture Center
8.6 miles awayEvergreen Gallery
8.6 miles away3rd Floor Gallery
9.1 miles awayOremus Fine Arts Center
9.5 miles awayRestaurants
La Crepe Bistro
2.4 miles awayChili's
2.5 miles awayTazza Italian Ristorante
2.5 miles awayOrient Cafe
2.6 miles awayLou Malnati's Pizzeria
2.7 miles awayGet exact pricing & check availability
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