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Hobe Sound Manor
9555 Se Federal Highway, Hobe Sound, FL 33455
Based on 47 reviews
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Hobe Sound Manor Description
At Hobe Sound's Terrace, our Board Certified crew is comprised of doctors, psychiatrists, therapists, nurses and certified nursing assistants - all working together to ensure the best possible care for patients. We also have a team of social workers and registered dietitians on hand ready to help! Our staff extends a familial level of care and comfort to each patient, treating them like one of their own. Residents throughout the community and state can expect top-notch care from The Terrace at Hobe Sound. The moment you step into our space, a warm welcome awaits with the respect and courtesy that's due.Price Comparison
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Services
Hobe Sound Manor offers a wide range of services to its residents, including skilled nursing care, short-term rehabilitation, long-term care, and physical, occupational, and speech therapy. Residents receive individualized care and attention to ensure they are able to maintain their highest possible level of independence. The highly trained staff works diligently to create a safe and supportive environment for all residents.Health
physical, occupational, and speech therapy
sub-acute care
therapists
short-term rehabilitation
skilled nursing care
long-term care
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 03/01/77 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 117 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $650.00.Overall Ratings
This nursing home, The Terrace At Hobe Sound, has a 2-star overall rating; the second lowest possible. It is in the bottom 40% of facilities in terms of overall rating and slightly lower than the state average. This nursing home has a 2-star health inspection rating; again, the second lowest possible. In terms of health inspection ratings, it is in the bottom 40% of facilities and slightly lower than average when compared to others in the state. However, this nursing home does have a 4-star quality rating; which is the second highest possible. When looked at for quality ratings, it falls into the top half of all facilities and is only slightly lower than what is considered average for Florida nursinh homes.Staff Ratings
The Terrace At Hobe Sound is a nursing home that is in the top 20% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day at The Terrace At Hobe Sound are slightly higher than the state average. The Terrace At Hobe Sound is also in the top 40% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day at The Terrace At Hobe Sound are slightly higher than the state average. In terms of RN staffing hours per resident per day, The Terrace At Hobe Sound is in the top half of all facilities. However, the RN staffing hours per resident per day at The Terrace At Hobe Sound are slightly lower than the state average. The licensed staffing hours per resident per day and physical therapist staffing hours per resident per day at The Terrace At Hobe Sound are both in the top 40% of all facilities. For both licensed staffing and physical therapist staffing, the hours at The Terrace At Hobe Sound are slightly higher than the state average.Covid Data
The Terrace at Hobe Sound is a nursing home that ranks in the top 40% of facilities when it comes to resident vaccination rates. This nursing home's resident vaccination rate of 93.9% is way higher than the state average of 81.7%. However, this nursing home falls to the bottom 10% of facilities when staff vaccination rates are considered. The staff vaccination rate at The Terrace is 54.2%, which is much lower than the state average of 82.4%. Additionally, this nursing home also has one of the lowest covid booster rates among all facilities, coming in at 60.2%. This number falls short compared to the state average covid booster rate of 72.9%.Quality Measures
The Terrace At Hobe Sound is a nursing home that ranks highly in many categories. Pneumococcal and Flu vaccines are both given to residents here at slightly higher rates than the state average, and the home is also in the top 40% for pneumonia prevention. Additionally, while The Terrace falls in the bottom 40% for weight-loss rates, they are still managing to keep their residents' needs for help with activities of daily living lower than average. Depression rates are also slightly lower than average at this facility. All things considered, The Terrace At Hobe Sound provides good quality care for its residents.Emergency and Hospitalization Quality Measures
The Terrace at Hobe Sound is a nursing home that is in the top half of facilities in terms of hospitalizations per 1000 days. The nursing home is in the bottom half of facilities in terms of outpatient emergency department visits per 1000 days. The nursing home is in the bottom 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. The nursing home is in the bottom 10% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Hobe Sound Area
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Licensing
This community is licensed by the state of FL. It is a medium-sized community with 48 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
This is the worst place, the direct is aweful and rude! If you do not care about your love one put them in here. US News rated them below average and medicare.go has given them a D And F rating! Staff walks around with earing I thier nose and could care less about the patient, food is all starch, basic the elderly go here to rot! They need to be shut down!
This place is the worst! My mother-in-law was abused by staff. She went in to rehab for her hip and leg with them. They did no rehab. They just let her lay in her own urine and feces. Many of the staff were cruel and nasty to her. She has nightmares! Giving this a 1 rating is giving them too much credit.
Overrating this with a star , this place needs to,be shut down! It is horrible treatment to the elderly. My mother was worse coming out and now cannot get up, she was in for therapy and they kept her in bed all the time and in soiled clothes, no one knew what the other person was doing. They just shove you in a room and leave, it was filthy and never cleaned. They made sure to keep her till her insurance ran out. Therapy was a joke , never got her up for it and no one could watch I wonder why perhaps because you weren't giving it,they would never put her hearing aids in and when I would get their I always had to go find them ask why is she still in bed it's 2in the afternoon, why is she in a wet diaper, always full of lies they tell u. It's pathetic and I would never recommend this place to anyone , more people were going out in an ambulance then walking in, I constantly heard people screaming, and never any staff around all on a break, give me a break this is not fit for any human.
I can't believe this place is really open and running as an establishment. The nurses and patient care techs could CARE LESS about these people! My grandfather was sent here for rehabilitation, was there for only THREE DAYS, and practically died because they weren't giving him his medication and proper care! The bedside manner of the staff is just nasty & disgusting! It's disturbing. We called the police to take him out of this establishment and even the EMT on scene was appalled by the staff. "Unbelievable" was the EMT's comment. Smh! Don't send your loved ones to this hell house!
Assisted Living ProgramA family member has lived in the program for 2 and a half years. I can sleep well knowing that my family member is safe and well cared for. He receives comprehensive care that address all of him medical and emotional needs. The staff genuinely cares for thier residence..
I would not recommend this place to anyoneMy stay there was horribleThey have nasty foodThey steal your clothesThey don't answer the call buttonThey preferPatients that are incoherentThey did not like me because I had eyes and earsAnd could speak upTheir physical therapy does not meet up to what they promisedBut I will say the two young girls that I had the most were the most supportive
This is the worst place on earth. Please Please do not send your love one's to this place. The facility is very dirty they have patients roaming around the facility with pee dripping down there clothes and unsupervised. The workers are very unprofessional especially the patient advocate very unacceptable behavior. THIS PLACE IS VERY VERY SAD!!!!
This place is horrible care by skilled nurses or cna stink they don't care do not send your love one here Awful place beware
I regret every second my father had there during his stay. When calling to get updates, yes I understood the Covid regulations and rules, not hearing back from someone for 2 days is unacceptable and cruel to the family wanting to know only if their father was ok. The best thing that happened was when my father had to leave and go back into the hospital. It breaks my heart knowing my father had that horrible experience there. The one star is for the physical therapist who at least showed some compassion and professionalism.
My father sent my grandmother to live here as she was diagnosed with dementia and the location was very near his house. At first glance it seems like a nice enough place but we soon found out the truth. We were not told up front that due to Covid you are only allowed to visit your loved one once a week and it has to be scheduled in advance. This is especially difficult during the transition period from living at home to a facility. There’s no easing them into it with frequent visits. The staff was extremely rude when we phoned the facility to speak with my grandmother. She was there for about two weeks before we brought her back home. When we picked her up we noticed that they were giving her FOUR different medications to sedate her that she wasn’t previously prescribed. Not to mention they have a male nurse changing the diapers on females which is very uncomfortable for any of the women who are coherent.
The staff was terrible..very mean the hospital is very dirty. The food I wouldn't feed my dog.
We were all set to move my husband's son into the Terrace from a nursing home in NJ. We planned on leaving tomorrow to go get him. We were told they had a bed for him and that a clinical review was needed. After several attempts to get this done and The Terrace not returning any calls from multiple people trying to get this going, we were told today that they won't accept him. We were given no explanation or reason for it. So, we have to now start over at square one after doing everything needed to make this happen. Nothing like them waiting until the last minute, huh? At this point, even if they decided to take him, we'd go elsewhere. I mean, if they are this inefficient before a person is even a resident, how bad are they with actual residents? Frightening!!
My Grandmother was a Covid patient at this facility. Please do your homework before you send your relative here...My grandmother was here for days before she saw a physician, before we realized the facility was short staffed because staff had tested positive for Covid19. My grandmother, a retired nurse, continually complained that staff didn't practice infectious disease control...male staff walking in while she was on the toilet. Check to make sure there is a Registered Dietitian as well. Put John & Sherri to the test & don't settle for less than the best care for your relative. Thank God Our relative was able to relay these inadequate practices. If your relative isn't, please let that be a consideration...I wished we had taught my grandmother to take pictures with her cell phone. John how about you and your staff pretend the patients are your family!!!
Physical Therapy was awesome at the Terrace At Hobe Sound. I visited my cousin multiple times a week. She made great progress throughout her stay. The team really focused on her. They did a wonderful job.
Marty, the Administrator is a nice guy. He really knows his building. My father was a patient in the Terrace at Hobe Sound. I had to travel in from out of town to visit. I felt comfortable with Marty and his team. They did not let me down. He resolved little issues and glitches. He is a genuine human being.
This has been a wonderful experience! The food has been excellent and they have been so amazing at going through my menu with me and making sure that I get the nutritious foods that I love. The director of food services and the nutritionist have been absolutely amazing! The physical therapy team keeps you going with so much positive energy morning and afternoon. Without doubt they are my favorite part of the day. I appreciate the kindness and compassion and nurses. No matter what the circumstances they always try to keep you smiling.Activities are so welcome meeting and they always try to keep us occupied with our favorite activities. Teaching the other residents Domino’s has been fun OK! And I love access to the vending machines for tasty treats. I cannot think the staff enough for helping me through this difficult period of my life and I will be forever grateful.
My dad was there for 7 years they did an awesome job taking great care of him , My mom is there now and I know I don’t have to worry about her because they have plenty of staff that are trained professionals who are very friendly.
If I could give this place a negative 10, I would. Family member was in there for 6 weeks. She made absolutely no progress and I couldnt get an answer as to why. They called me to schedule “care plan meetings” and nobody showed up and nobody called me. I drove 40” for this meeting that never happened. 5 days later I got a phone call that she was being discharged in 5 days. I was shocked! “Her time was up” a healthcare provider told me. I stressed this was an unsafe discharge again and they couldnt care less. Sent home with some meds but not all. I called them 3 times to remind them to call in her meds. Another blunder on their part.She couldnt charge her cell phone because they only had 3 outlets in the entire room for 2 people. I could never get in touch with her and called numerous times for someone to plug her phone in. Totally ignored again.The place smells near the dining area, the same date for calender in her room was never changed, it always said, Feb 1st. None of the residents had a clue what day it was. Very sad.Beware, I wouldnt send anyone you care about there.
My Dad has been to Terrace of Hobe Sound twice now. He has had a great experience both times and loves it here. The staff is beyond wonderful!! Celia his nurse during the week is his favorite. I have had the same great experience with everyone as well. Everyone is so helpful and they even give out their personal cell phone numbers for me to call when I need something for my Dad or have questions. Kudos to all - Lalita, Kristi, Takesha, Marva, Sue, Rita Jamie, Kim, Todd, Luke and many more. Thank you all from the bottom of my heart and my Dad's
Great Place. Great Staff. I was impressed. Would recommend to friends.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-04-19 | 2022-05-21 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-04-19 | 2022-05-21 | F | Egress Deficiencies | Have horizontal exits used in accordance with safety requirements. |
| 2022-04-19 | 2022-05-21 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-04-19 | 2022-05-21 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-04-19 | 2022-05-21 | C | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-04-19 | 2022-05-21 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2022-04-19 | 2022-05-21 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2021-04-20 | 2021-05-12 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-04-20 | 2021-05-12 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-07-30 | 2019-08-14 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-07-30 | 2019-08-14 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-21 | D | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-04-21 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-21 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-21 | B | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-04-21 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-04-21 | F | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-04-21 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-21 | D | D | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2021-04-22 | D | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2021-04-22 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-22 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-22 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-04-22 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-01 | E | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2019-08-01 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-01 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-08-01 | D | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2019-08-01 | D | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
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