📞 Call for pricing and availability: (800) 780-8101
Hillhaven
3210 Powder Mill Rd, Adelphi, MD 20783
For Pricing & Availability
(800) 780-8101To Reach a Resident
(240) 542-6361Pricing Details
In our commitment to transparency, we gathered up-to-date pricing information directly through a comprehensive interview with this community on Oct. 19, 2023. Here's a detailed breakdown:
Pricing Summary for Senior Living Community
Assisted Living and Memory Care:
- Base price starts from $4,840 per month (includes care).
- Additional costs for phone: $28 (out-of-pocket).
- Laundry services are not included in the base price.
- Level of care surcharges:
- Level 1: $0 additional.
- Level 2: $700 additional.
- Level 3: $1,400 additional.
- One-time community fee: $3,500.
Room Types and Prices:
- Willow (smallest): $4,840.
- Aspen (medium, some with Kitchenette): $5,225.
- Largest room: $6,380.
Respite Care:
- Short-term stay: $200 per day.
For pricing & availability call (800) 780-8101
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Oct. 19, 2023. Here's what we learned:
Overview of the Senior Living Community
This senior living community offers a comprehensive range of services including assisted living, memory care, long-term care, and rehabilitation. The community is designed to cater to the varying needs of its residents, providing a continuum of care that allows for transitions between different levels of support as needed.
Accommodations and Room Options
Residents can choose from various room types, which vary in size and amenities. Options range from smaller rooms to larger suites, some of which include kitchenettes. The community is designed with comfort and convenience in mind, ensuring that all residents feel at home.
Respite Care and Short-Term Stays
The community offers respite care services, allowing for short-term stays that can provide relief for caregivers or a temporary solution for seniors recovering from an illness or procedure.
Support for New Residents
A social worker is available to assist new residents with their transition into the community. Additionally, the community partners with a moving company to help families with the physical aspects of moving in.
Pet Policy
Pets are welcome to visit the community, provided they are up to date on their vaccinations. While pets cannot stay permanently, the community recognizes the importance of visits from furry friends for the residents' well-being.
Dining Experience
The community offers a dining experience with a variety of menu options. Residents can select their meals in advance and have the flexibility to change their choices. Three main meals and multiple snacks throughout the day ensure that residents' nutritional needs are met.
Safety and Security
The community prioritizes the safety and security of its residents. Memory care areas are secured, and safety measures such as pendants for residents and surveillance cameras around the facility are in place. Personal cameras in resident rooms are not allowed, maintaining privacy and security.
Resident Concerns and Communication
Residents can voice any concerns to the management team or the Executive Director (ED). Families are kept informed about their loved ones through regular updates from the nursing staff, and the community also communicates through newsletters and emails.
Activities and Transportation
The community offers a range of activities, including group outings to local shops, restaurants, and malls. Transportation is available for these excursions as well as for medical appointments. Some residents even travel out of state for special events.
Availability
Currently, there is no waitlist for the community, and rooms are available for new residents.
Staff and Training
The staff at the community are described as family-oriented, with many having long tenures, indicating a stable and familiar environment for residents. Staff members undergo mandatory in-service training to ensure they are equipped to provide high-quality care.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Adelphi
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Adelphi
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Adelphi
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Adelphi
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Hill Haven senior living facility present a mixed picture, with some expressing deep dissatisfaction and others praising the care provided. Several reviewers have raised serious concerns about the facility's handling of COVID-19 protocols, communication issues, and the quality of care, including instances of neglect and misinformation. One reviewer blamed the facility for their father's death due to alleged protocol breaches during the pandemic. Others complained about delays and issues with visiting their loved ones, poor communication from the staff, and a lack of compassion and professionalism, including unaddressed falls and inadequate discharge planning.
Conversely, some reviews highlight positive experiences, noting instances of excellent care, particularly from named staff members who showed exceptional dedication. These positive reviews mention significant health improvements in residents, commend the facility's cleanliness, and describe the staff as attentive and caring. One reviewer specifically thanked the facility for the care their uncle received, noting his good spirits and the staff's helpfulness.
However, the negative reviews significantly focus on the facility's alleged failures in providing adequate care, with multiple accounts of residents suffering due to neglect, such as untreated bedsores, unaddressed falls, and poor hygiene. The lack of effective communication and perceived dishonesty from the staff were also common themes. Some reviewers explicitly advise against choosing Hill Haven for loved ones, associating their experiences with severe outcomes, including the deterioration of residents' health and, in some cases, death.
On the other hand, the facility was praised for its cleanliness and the quality of its food by some, and a few reviewers expressed gratitude for the care their relatives received, highlighting a stark contrast in experiences and perceptions of the care provided at Hill Haven.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 1, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 66
Total current residents: 59
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $6605
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-19 | 2022-08-09 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-05-19 | 2022-08-09 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2022-05-19 | 2022-08-09 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-05-19 | 2022-08-09 | D | Smoke Deficiencies | Construct fire resistant interior walls. |
| 2022-05-19 | 2022-08-09 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-05-19 | 2022-08-09 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-05-19 | 2022-08-09 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-05-19 | 2022-08-09 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-05-19 | 2022-08-09 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2022-05-19 | 2022-08-09 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-05-19 | 2022-08-09 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-05-19 | 2022-08-09 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2022-05-19 | 2022-08-09 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-11-14 | 2018-12-29 | B | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-11-14 | 2018-12-29 | D | Smoke Deficiencies | Install properly constructed windows in hallway walls or doors. |
| 2018-11-14 | 2018-12-29 | D | Services Deficiencies | Have an externally vented heating system. |
| 2018-11-14 | 2018-12-29 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2017-07-20 | 2017-08-31 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2017-07-20 | 2017-08-31 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2017-07-20 | 2017-08-31 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2017-07-20 | 2017-08-31 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2017-07-20 | 2017-08-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2017-07-20 | 2017-08-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-25 | 2022-07-08 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-05-25 | 2022-07-08 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-05-25 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-05-25 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-25 | 2022-07-08 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-25 | 2022-07-08 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-25 | 2022-07-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-05-25 | 2022-07-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-11-13 | 2018-12-24 | B | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-11-13 | 2018-12-24 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2022-02-21 | $658 |
| 2022-02-28 | $987 |
| 2022-03-07 | $1,316 |
| 2022-03-14 | $1,645 |
| 2022-03-14 | $1,657 |
| 2022-03-21 | $1,973 |
| 2022-03-21 | $1,988 |
What is in the Neighborhood
- The closest city is Hillandale which is 1.3 miles away and has a population of 6,043 (very small town).
- The average income is $35,692, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 36
- Average Temperature: 60.5
- Day Breakdown: The area gets 152 days of rain, 15 days of snow and 196 days of sun
- Precipitation: 2.4 inches a year
Click the button above to explore the neighborhood
Supermarkets
Giant
1.3 miles awayAldi
1.4 miles awayShopRite
1.5 miles awaySafeway
1.6 miles awayShoppers Food Warehouse
1.7 miles awayNone Found
Bus Stations
Food & Drug Administration (White Oak - Building 1)
1.7 miles awayMt. Pisgah Road at Chateau Apartments
1.8 miles awayNew Hampshire Avenue & Oakview Drive
1.9 miles awayTech Road & Tech Road Park & Ride
2.0 miles awayLockwood Dr. & New Hampshire Ave.
2.1 miles awayBanks
Truist
1.3 miles awaySunTrust
1.3 miles awaySECU
1.7 miles awayM&T
1.8 miles awayPNC Bank
1.8 miles awayHospitals
Adventist HealthCare White Oak Medical Center
1.0 miles awayAdventist HealthCare Takoma Park
4.2 miles awayHoly Cross Hospital
4.6 miles awayLaurel Regional Hospital
5.0 miles awayHoly Cross Hospital Health Center at Montomery College
5.2 miles awayPharmacies
CVS Pharmacy
1.3 miles awayRite Aid
1.8 miles awayWalgreens
2.1 miles awayCommunity Clinic, Inc.
3.7 miles awayDentists
Paragon Dental
2.7 miles awayCollege Park Dental
3.8 miles awayDynamic Healthcare
4.0 miles awaynusmiles
4.2 miles awayRiverdale Park Pediatric Dentistry
4.5 miles awayParks
Powder Mill Community Park
0.1 miles awayPaint Branch Stream Valley Park
0.3 miles awayPowder Mill Estates
0.5 miles awayLittle Paint Branch Park
0.9 miles awayPaint Branch Stream Valley Unit 4
0.9 miles awayPlaces of Worship
Crossover Church
5.4 miles awayCentral Presbyterian Church
8.5 miles awayConcordia United Church of Christ and Rectory
10.6 miles awayShopping
Beltway Plaza Mall
3.2 miles awayThe Mall at Prince Georges
4.4 miles awayEllsworth Place
4.7 miles awaySeminary Place Shopping Center
5.1 miles awayRiggs Plaza
5.5 miles awayCulture
Clarice Smith Performing Arts Center
2.9 miles awayNyumburu Cultural Center
3.2 miles awayThe Stamp Gallery
3.2 miles awayNyumburu Amphitheater
3.2 miles awayHerman Maril Gallery
3.3 miles awayRestaurants
Koi Asian Cuisine
1.4 miles awayUrban BBQ
1.6 miles awayMoose Creek Steakhouse
1.6 miles awayBuffalo Wild Wings
1.6 miles awayIHOP
1.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MD. It is a large-sized community with 64 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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