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Hillcrest Post Acute
450 Hayes Lane, Petaluma, CA 94952
For Pricing & Availability
(800) 780-8101To Reach a Resident
(707) 778-8686Estimated Pricing
Price Comparison
Hillcrest Post Acute Description
Hillcrest Post Acute began operations in the 1950’s as the “Hillcrest Hospital,” which was the main Hospital in Petaluma, until the late 1970’s at which time it became a Skilled Nursing Facility. For many years it was run as a long-term care facility, but in 2016 West Harbor Healthcare took over and renovated and repurposed the facility to serve as a Short-Term Rehabilitation facility in Petaluma. When the new owners began business in 2016, it started with a very simple business strategy: focus on quality and service while remaining mindful of the challenges and changes facing seniors in today’s world. Since its inception, Hillcrest Post Acute has established an excellent reputation through a concerted focus on quality and service.
We are located in Petaluma, Sonoma County, CA which is approximately 45 miles north of San Francisco. Hillcrest Post Acute strives to give the best care to all of our residents every day. Our large rooms, outdoor patios with panoramic views of Petaluma allow for the residents to feel comfortable while they are in transition from the Hospital back to their own home.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Petaluma
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Petaluma
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Hillcrest Post Acute nursing facility present a mixed picture, with experiences ranging from highly positive to deeply negative.
- One reviewer describes their stay as a precious and beautiful experience, praising the care and support received from the staff, likening it to being helped by family.
- Another account warns against the facility, citing a lack of care and communication that allegedly led to a family member's health deteriorating significantly during their stay.
- A comparison with another rehab facility highlights Hillcrest positively, noting better staff response times and overall care, recommending Hillcrest based on personal experience.
- Positive feedback includes commendations for the professional, caring, and upbeat energy of the staff, especially towards patients with specific health challenges like dementia and serious infections, noting exceptional service from the director and the physical therapy staff.
- Conversely, several reviews criticize the facility for poor treatment and care, including allegations of neglect, disrespect, and inadequate response to patients' medical needs.
- One reviewer, identifying as a Nurse Practitioner, expresses dissatisfaction with the care their spouse received, including issues with pain management and communication.
- Another review shares a concerning incident where a patient was sent to a doctor's appointment without necessary support, highlighting potential safety and liability issues.
- Amidst the critiques, another facility, The Oaks, is mentioned favorably for its cleanliness, attentive staff, and supportive environment, contrasting sharply with some of the negative experiences at Hillcrest.
Overall, the reviews suggest a deeply divided experience among patients and their families, ranging from heartfelt recommendations to stern warnings against the facility.
Reviews
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 27, 1980
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 59
Total current residents: 56
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 7
Total cost of fines: $18620
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-17 | 2022-04-05 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-03-17 | 2022-04-05 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-03-17 | 2022-04-05 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-17 | 2022-04-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-06-27 | 2019-07-19 | D | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-06-27 | 2019-07-19 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-06-27 | 2019-07-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-27 | 2019-07-19 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-06-27 | 2019-07-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-23 | 2018-06-12 | C | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2018-05-23 | 2018-06-12 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-23 | 2018-06-12 | C | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2018-05-23 | 2018-06-12 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2018-05-23 | 2018-06-12 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-05-23 | 2018-06-12 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-05-23 | 2018-06-12 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2018-05-23 | 2018-06-12 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-05-23 | 2018-06-12 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-23 | 2018-06-12 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-23 | 2018-06-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-15 | $20,000 |
| 2021-07-26 | $650 |
| 2021-07-26 | $655 |
| 2021-08-30 | $975 |
| 2021-08-30 | $983 |
| 2021-11-22 | $1,300 |
| 2021-11-22 | $1,310 |
| 2021-12-20 | $1,625 |
| 2021-12-20 | $1,638 |
| 2022-01-10 | $1,950 |
| 2022-01-10 | $1,965 |
| 2022-01-24 | $2,302 |
| 2022-01-24 | $2,320 |
| 2022-03-04 | $9,750 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-07-15 | 14 |
What is in the Neighborhood
- The closest city is Petaluma which is 0.9 miles away and has a population of 60,438 (large town).
- The average income is $118,106, which is very high compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 52
- Average Temperature: 62.7
- Day Breakdown: The area gets 75 days of rain and 289 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 2.62 per 100 people which is low compared to other cities.
- Violent Crime: 0.88 incidents per 100 people
- Property Crime: 0.99 incidents per 100 people
- Drug-Related Crime: 0.5 incidents per 100 people
- The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 229.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Petaluma Market
0.8 miles awayGrocery Outlet
1.1 miles awayLucky
1.6 miles awaySprouts Farmers Market
1.9 miles awayTrader Joe's
2.1 miles awayTransportation
Petaluma Downtown
1.2 miles awayBus Stations
Petaluma Depot
0.8 miles awayPetaluma Boulevard South & F Street
1.0 miles awayPetaluma Boulevard South & G Street
1.0 miles awayPetaluma Boulevard North & Mary Street
1.0 miles awayEast Washington Street & Grey Street
1.1 miles awayBanks
Wells Fargo
0.8 miles awayCitibank
0.8 miles awayBank of America
1.0 miles awayExchange Bank
1.0 miles awayRedwood Credit Union
2.2 miles awayHospitals
Petaluma Valley Hospital
2.3 miles awayNovato Community Hospital
9.7 miles awaySonoma Valley Hospital
10.8 miles awaySonoma Developmental Center
11.2 miles awayKaiser Mercury Way
14.8 miles awayPharmacies
Walgreens
8.2 miles awayCVS Pharmacy
8.2 miles awaySafeway
9.2 miles awayRite Aid
10.7 miles awayGolden Gate Veterinary Compounding Pharmacy
12.2 miles awayDentists
San Marin Dental
7.4 miles awayPacific Dental
9.3 miles awayCraig D. Crispin DDS
13.7 miles awayRandy Nguyen, D.D.S.
15.8 miles awaySanta Rosa Dental Care
15.9 miles awayParks
Helen Putnam Regional Park
0.3 miles awayMcNear Park
0.5 miles awayLiberty Park
0.7 miles awayWalnut Park
0.9 miles awayWickersham Park
0.9 miles awayNone Found
Shopping
Petaluma Village Premium Outlets
2.4 miles awayApple Valley Plaza
8.3 miles awayCornerstone
10.4 miles awayIgnacio Center
12.1 miles awayPacheco Plaza
12.2 miles awayCulture
Mcnear's Mystic Theatre
0.9 miles awayPhoenix Theater
0.9 miles awayPetaluma Arts Center
1.2 miles awayCinnabar Theater
2.6 miles awaySonoma Conservatory of Dance
11.3 miles awayRestaurants
RAY'S DELICATESSEN & TAVERN
0.6 miles awayHallie's Diner
0.8 miles awayMi Pueblo El Centro
0.9 miles awayCentral Market
0.9 miles awayPetaluma Pie Company
0.9 miles awayGet exact pricing & check availability
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Disclaimer
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