Call for pricing and availability: (800) 780-8101
Hillcreek Rehabilitation And Care
3116 Breckenridge Ln, Louisville, KY 40220
Based on 46 reviews
Services and Housing Options
Memory Care, Nursing Home, Hospice, Respite, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(502) 459-9120Find a Senior Community that Best Fits Your Needs
Hillcreek Rehabilitation And Care Description
At Hillcreek Rehabilitation and Care, we are always striving to provide the best possible care and quality of life for each resident. Our staff is dedicated to providing comprehensive, compassionate care around the clock in a skilled nursing setting. The care plan is developed by a multi-disciplinary team consisting of all staff members working together to help you or your loved one achieve the highest level of recovery possible. We're experts in helping people get back on their feet after an injury, and we do it quickly and with respect.Respite Care
There are times when the primary caregiver is unable to continue providing care for a short while, due to various reasons. If you are a caregiver for a loved one or family member, respite care is an excellent option that ensures your loved ones receive compassionate, quality care.Rehabilitation
Our team of physical, occupational, and speech therapists are here to help you heal and recover! We work one-on-one with residents to help them achieve their rehab goals and get back on track. Rehabilitation can help residents regain their independence and improve their quality of life. We offer treatments throughout the week at our well-equipped facility by licensed professional therapists. At Hillcreek Rehabilitation and Care, we focus on energizing and invigorating our rehab clients with therapy designed to achieve the highest possible reclaimed movement and functionality.Price Comparison
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Parent Organization
Hillcreek Rehabilitation And Care is a member of a larger group of communities called Exceptional Living CentersConnect with a Free Senior Living Advisor
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Services
Hillcreek Rehabilitation And Care offers a wide range of rehabilitation services, from bariatrics to wound care. They utilize the latest technologies and provide specialized treatments for stroke patients. Their experienced team provides expert medical care with compassion for their patients.Rehabilitation Services and Amenities
Hillcreek Rehabilitation And Care offers Physical, Occupational, and Speech Therapy services tailored to individual patient needs in a warm and welcoming atmosphere. They use state-of-the-art equipment and techniques for Physical Therapy, helping patients regain independence through Occupational Therapy, and improving communication skills with Speech Therapy. Their goal is to provide quality care while aiding patients in reaching their rehabilitation goals.Health
pharmacy & laboratory services
orthopedic care
fall prevention
wellness
speech therapy
pulmonary rehabilitation
speech-language therapy
24-hour skilled nursing care
case management & social services
post-surgical rehab
grooming
restorative nursing services
stroke rehab
pain management
tracheostomy care
respiratory care
dressing
respite care
rehabilitation services
cardiac care
stroke care
long term care
physical therapy
iv therapy
caregiver
cancer care
respiratory therapy
orthopedic rehab
occupational therapy
bathing
hospice care
wound care
therapists
diabetes care
nursing staff
long-term care services
short-term rehab
specialized care
medication management
Activities
exercise classes
exercise programs
volunteer opportunities
resident/family training & education
independence in daily activities
activities of daily living
Dining
restaurant style dining
nutritious meals and snacks
Services
scheduled transportation
discharge planning
housekeeping and laundry services
Amenities
wireless internet access
lounges
community amenities
medical alert call system
beauty shop
Religious
worship services
Employee Reviews for Exceptional Living Centers in Louisville, Kentucky
1.75 out of 5 stars. Based on 4 reviews
Employees have a generally negative view of working for Exceptional Living Centers in the Louisville, KY area. They cite a lack of care for staff, a passive-aggressive manager, and a toxic culture as reasons to avoid the company. They also mention a high turnover rate for aides, and a lack of nursing knowledge and skills among nurses, leading to subpar care for residents. Additionally, employees report unethical leadership on the facility level, with mistreatment of employees and abuse of power. The only positive comments about the company are related to the pay.Employee Reviews for Exceptional Living Centers
3.05 out of 5 stars. Based on 61 reviews
Employees of Exceptional Living Centers generally have positive things to say about their experience working there. They appreciate the flexible schedules, fair wages, and nice environment. However, they do have some complaints about the benefits package being pricey, no longer offering bonuses, and the 401k match decreasing. Employees also note that the company does not always listen to their needs and that the leadership can be rude and disrespectful to residents. Advice to management includes listening to employees, offering retirement packages, providing more supplies, and making sure to show appreciation to all employees.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 06/15/70 and is run by a for profit organization. It is a very large-sized nursing community with 172 nursing beds. Currently, there are 136 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. This facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $67,567.50.Overall Ratings
The Hillcreek Rehab And Care, Llc. is a nursing home that has a 1-star overall rating the lowest possible. The nursing home is in the bottom 20% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 2-star health inspection rating the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average but their quality rating (4-stars) falls in line with being just above 50%.Staff Ratings
The facility called Hillcreek Rehab And Care, Llc. is not doing well in comparison to other nursing homes. They have a 1-star staff rating, which is the lowest possible. The nursing home is in the top half of facilities in terms of nursing aid staffing hours per resident per day. Although, the nursing aid staffing hours per resident per day is slightly higher than the state average, they are still in the bottom 30% of facilities in terms of LPN staffing hours per resident per day and RN staffing hours per resident per day. The licensed staffing hours per resident per day is also lower than the state average, as well as physical therapist staffing hours per resident per day, putting them in the bottom 20% for both categories.Covid Data
Hillcreek Rehab And Care, LLC is a nursing home that is in the bottom half of facilities in terms of resident vaccination rate. The resident vaccination rate at this nursing home is slightly higher than the state average, coming in at 88.6%. However, the staff vaccination rate is way higher than the state average, with a 100.0% staff vaccination rate. This nursing home is also in the bottom 40% of facilities when it comes to covid booster rate; their 82.9% covid booster rate falls below the state average of 83.4%.Quality Measures
The Hillcreek Rehab And Care, Llc is a nursing home that has a 4-star quality rating. The nursing home is in the bottom 20% of facilities in terms of residents who have depressive symptoms. The nursing home is also in the bottom 20% of facilities in terms of residents with ulcers. However, the nursing home is in the top half of facilities in terms of residents that have one or more falls with a major injury. The nursing home is in the bottom 40% of facilities in terms of residents given Flu vaccine. The nursing home is also in the bottom 30% of facilities in terms of residents who received an antianxiety or hypnotic medication.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
This place is run down inside and out! My uncle was there for rehab after a hospital stay. Needless to say the only rehab he got was sitting in a chair! They did nothing. He was no where near ready to come home but no way we were leaving him there. There was another man waiting at the entrance with his belongings for someone to pick him up. He said the place was a dump!
The care was great and the food was very good. The therapy here was first class!
My aunt is here recovering from a longer than expectedHospital stay. The nursing staff, therapy and management have been Exceptional, Professional, kind and helpful. She will successfully discharge home this week. Thank you for all the healthcare heroes that work at Hillcreek!
Only been here a few days. Am impressed that the medical Director and the Aprn have met with and taken care of my medicine concerns.The staff have been nice the Physical Therapy ppl are already working me.Keep up the good compassionate work.
The staff and nurses are treating me well And are respectfully I'm comfortable and happy with my choice thank you
RUN, don’t walk, away from this place. If I could rate it lower I would. My mother has received no care here. It’s filthy, the medication isn’t administered, it’s forgotten. food is cold, late and not nutritious or well balanced. No water cups or pitcher. No rehab! Promises made but not kept. My 10phone calls were not returned. I drove there for resolution. Their excuse? Hmmm. Sorry.I can’t say enough how hellish this is. Why is this facility even open? Hospitals should not refer patients and the health department should be called.
My father was placed in their care a month ago. He has end stages of Parkinson amid other health issues. My mother wasn't allowed to visit the whole time except once when he arrived. She was never able to get anyone to talk to her about what was going on with his care. We were under the impression that he would be become long term because he wasn't doing any of his personal grooming. And was never allowed out of bed. My mother is not able to push and pull on him. They have released him to go back home. They would never answer any of her calls. Even when they said they were going to call her they never did. It took her all day to find out that the ambulance they had wouldn't transfer him because they have steps at their house. They then told her she needed to find an ambulance to bring him home. Not happy that she was treated that way when she was just trying to find information out that was needed. Never again. It's a shame people don't do what they say they are going to do. What happened to accountability? Just saying something is very wrong.Adding info my father arrived home. He has been there a little over a month. He was never allowed out of bed. Which he now has bed sores. But he was not bathed, shaved, of any personal grooming done. His medication was given incorrectly. The reason he was there was to get rehabilitation for a fall. His knee was still swollen and since he was never allowed out of bed is less mobile than before. No one should have ever be treated badly. They gave no info to my mother. She would call and leave messages but no return call. When she did speak to someone they were clueless and said they would have someone call her back which never happened. No one deserves that treatment.
I worked for Hillcreek for years and was highly respected and treated fairly, I am considering coming out of retirement and working part time.
This place is absolutely horrible. My father arrived for Hospice Care at 1:30 and at 6pm his oxygen was finally hooked up. The room was filthy with urine dried on the floor and syringes in his wastebasket. The heat index was 110 and he had no air conditioning. Maintenance finally brought in a window unit for his room. My father didn't have anything to eat until late in the evening. The next morning he was moved out of his bed and caused 2 skin tears on his hands. My dad is bed ridden and should've never been removed from his bed. I called early to schedule a visit for 11am. I traveled 50 miles only to be told that all visits were cancelled due to covid cases in the building! My father left this facility within 24 of arriving. This was a horrible nightmare!
this is the worse place there is no communication what so ever an you can't a nurse to help with questions when you finally get in there to see loved one rude must be something they allow when somebody calls with a question also you are lucky if the Director of this place returns your call in a timely manner because the staff doesn't want to deal with your questions
Please do not take your loved ones here.My uncle received horrible treatment at this place after being sent here by VA.The staff very unfriendly we went to take my uncle food they took forever to respond and wouldn't bring him to the door, place and workers looked dirty like no one cares. My uncle was not cared for properly causing horrible bed sores that they did not take care of. My uncle was moved back home where he passed. Thanks for your horrible care you should be investigated for cruel treatment of the elderly. Poor service for Veterans
I am so proud to work for Hillcreek. They have done a remarkable job of ensuring that the highest standard of care is expected and given to our residents.
This facility is clean and the staff is very caring for the residents. I have had two family members reside here. The entire admission process was handled with precision and care. I am especially thankful for Renada for her expression of care for each resident I’ve witnessed her interact with. And I’m thankful for Rhonda at the front desk who is professional and has great customer service that she delivers with a smile. I’m also thankful for Kevin, the unit manager of the 100 unit. He always performs his job with care. He has always addressed any concerns I have had regarding my relative.Kudos to the administration of Hillcreek. Please continue to keep up the great work.
They hardly come in and take care of resident,call lights always ringing for long time.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-01-31 | 2019-03-11 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-01-31 | 2019-03-11 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-01-31 | 2019-03-11 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-01-31 | 2019-03-11 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2017-12-06 | 2017-12-29 | E | Smoke Deficiencies | Ensure that laboratories employing quantities of flammable, combustible, or hazardous materials have fire resistant walls and automatic sprinkler system. |
| 2016-10-04 | 2016-11-10 | F | Illumination and Emergency Power Deficiencies | Emergency lighting that can last at least 1 1/2 hours. |
| 2016-10-04 | 2016-11-10 | F | Emergency Plans and Fire Drills Deficiencies | Record of quarterly fire drills for each shift under varying conditions. |
| 2016-10-04 | 2016-11-10 | D | Medical Gases and Anesthetizing Areas Deficiencies | Proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-02-01 | D | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-02-01 | E | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-02-01 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2019-02-01 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-02-01 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-02-01 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-02-01 | D | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2019-02-01 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-02-01 | C | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-02-01 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-02-01 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-17 | E | E | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2020-12-17 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-12-08 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2017-12-08 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2017-12-08 | D | D | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2017-12-08 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-05-14 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
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