📞 Call for pricing and availability: (800) 780-8101
Hill Haven
1550 EMPIRE BLVD, Webster, NY 14580
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 671-4300Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Webster
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many reviewers express extreme dissatisfaction with the level of care, citing neglect, abuse, and incompetence.
- Common complaints include failure to feed, wash, or provide water to residents, and ignoring their calls for help.
- Several instances of personal belongings being lost or stolen, with staff showing little concern or effort to rectify the situation.
- Medication management is criticized, with reports of residents not receiving their prescribed medications or being given incorrect medications.
- Facility cleanliness and maintenance are questioned, with reports of dirty conditions and lack of basic hygiene care for residents.
- Staff behavior is a major concern, described as unprofessional, uncaring, and often neglectful of residents' needs.
- A few reviews mention poor management and lack of proper training for the staff.
- One reviewer reflects on the past quality of care at the facility, indicating a significant decline over the years.
- A minority of comments acknowledge some positive aspects, such as good physical therapy staff, but these are overshadowed by the negative experiences.
Overall, the consensus among these reviews is overwhelmingly negative, with many urging others to avoid placing loved ones in this facility.
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What is in the Neighborhood
- The average income is $85,384, which is very high compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 28
- Average Temperature: 50.3
- Day Breakdown: The area gets 165 days of rain, 68 days of snow and 130 days of sun
- Precipitation: 2.2 inches a year
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Supermarkets
Wegmans
0.9 miles awayWalmart Supercenter
1.0 miles awayALDI
2.8 miles awayBJ's Wholesale Club
3.0 miles awayHegedorn's Market
3.0 miles awayNone Found
Bus Stations
Park & Berkeley
4.1 miles away2675
4.5 miles awayRidge & South
4.5 miles awayHudson & Bernard
4.6 miles awayHudson & Alphonse
4.6 miles awayBanks
Family First FCU
1.8 miles awayAdvantage Federal Credit Union
1.8 miles awayESL Merchants Bank
2.5 miles awayESL Federal Credit Union
3.0 miles awayESL Drive-Up & ATM
3.0 miles awayHospitals
Rochester Regional Health: Rochester General Campus
3.9 miles awayHighland Hospital
5.7 miles awayRochester Psychiatric Center
6.1 miles awayClinton Crossings
6.1 miles awayPharmacies
CVS Pharmacy
2.9 miles awayWalgreens
3.2 miles awayRite Aid
5.1 miles awayNew Clinton Pharmacy
5.4 miles awayDentists
East Ave Dentistry
3.5 miles awaySapere Dental
3.5 miles awayLilac Family Dental
4.7 miles awayFlower City Dental
4.8 miles awaySouth Wedge Dental Group
5.5 miles awayParks
Abraham Lincoln Park
0.1 miles awayLucien Morin Park
0.8 miles awayLa Salle's Landing Park
0.8 miles awayIrondequoit Bay Park West
1.0 miles awayGreenwood Park
1.3 miles awayPlaces of Worship
First Universalist Church of Rochester
5.2 miles awayShopping
Panorama Plaza
3.1 miles awayPittsford Plaza
5.4 miles awayCulture
Eastridge High School Auditorium
2.9 miles awayPenfield Ampitheater
3.4 miles awayPenfield Arts Center
3.9 miles awayMulti Use Community Cultural Center
4.0 miles awaySeabreeze Stage
4.0 miles awayRestaurants
Royal Dynasty
0.5 miles awayCharlie's
0.6 miles awaySimply Crepes
0.8 miles awayApplebee's
1.0 miles awayBuntsy's Neighborhood Food and Drink
1.7 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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