Highland Home For The Aged

Positive Reviews:

• Gracewood memory care receives high praise for its amazing staff and house manager, offering a safe, nurturing, and loving environment for residents. The facility is appreciated for its large rooms and the availability of activities like bingo.
• Highland is commended for its excellent care, clean and well-managed building, and daily activities for residents. Families express satisfaction with the care provided and would recommend Highland for loved ones.
• Highland Alzheimer's Care in Jackson, Michigan, is highlighted for its remarkable staff and quality of care, including a chef on staff that improves residents' health and quality of life. The facility is capable of caring for residents in the last stages of Alzheimer's disease and those with behavioral problems.

Negative Reviews:

• One review mentions a decline in a resident's health due to inadequate attention from aides, leading to weight loss and dehydration.
• A visitor was unimpressed with Highland Alzheimer's Care Residence, citing the facility's cleanliness and overcrowdedness as concerns.
• Concerns were raised about the care and safety of a resident during weekend visits to a facility specializing in Alzheimer's care, including inconsistencies in the explanation of an incident where the resident fell.

Mixed Reviews:

• While one family had a brief but positive experience with the staff and care at Highland, another expressed dissatisfaction with the level of attention their loved one received, particularly highlighting issues with new staff and communication.