Highland Court Memory Care

The reviews for the senior living facilities, particularly Highland Court Memory Care, offer a mix of heartfelt commendation and critical feedback. Many reviewers praise the compassionate, patient, and loving care their family members received, highlighting the staff's dedication to creating a family-like atmosphere. The facility is consistently described as clean, well-kept, and offering a variety of activities for residents, including a beautiful courtyard for outdoor enjoyment. The attention to maintaining a high level of security and ensuring the well-being of residents during the COVID-19 pandemic has been appreciated by family members.

One reviewer expressed concern about visiting a friend due to past COVID-19 restrictions but appreciated the regular updates and photos of residents engaging in activities. Another shared a positive observation of the facility's exterior and interactions with friendly staff, even without having a personal connection to a resident there. Volunteers and individuals familiar with the facility through professional or personal connections have also noted the high standards of care and respect shown towards residents.

However, not all feedback is positive. One review criticizes the facility for what they perceive as prioritizing profit over the well-being of residents and staff, particularly during unionizing efforts. This stands in contrast to the numerous reviews that highlight the loving and attentive care provided.

Overall, the majority of reviews recommend Highland Court Memory Care for its exceptional care, clean and inviting environment, and the staff's dedication to the residents' comfort and happiness. It's portrayed as a place where loved ones can spend their final days in a loving and supportive atmosphere, despite the challenges posed by the pandemic.