📞 Call for pricing and availability: (800) 780-8101
Heritage Square Health Care Center
5404 W Loomis Rd, Greendale, WI 53129
For Pricing & Availability
(800) 780-8101To Reach a Resident
(414) 421-0088Estimated Pricing
Price Comparison
Heritage Square Health Care Center Description
Welcome to Heritage Square Health Care Center, a five-star skilled nursing facility that is fully dedicated to subacute care.
A proud member of Bedrock Healthcare, we offer exceptional short-term rehab and clinical care programs that cater to the healthcare needs of the Milwaukee community. Focused on improving the foundation of your health and wellness, here you’ll enjoy high quality, personalized care delivered by our dedicated and experienced skilled nursing team.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Greendale
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, with some highlighting the kindness and professionalism of the staff, while others point out significant areas of concern. Positive comments mention the welcoming nature of the staff, the quality of the food, the cleanliness of the facility, and the effectiveness of the rehabilitation services. Specific staff members and departments, such as social workers and physical/occupational therapists, received high praise for their caring and professional approach.
However, numerous reviews raise serious issues regarding the facility's operations. Common complaints include poor communication, both internally among departments and externally with family members, especially concerning health updates and changes in patient care. There are reports of rude behavior towards patients, slow response times to patient needs, and a lack of adequate staffing. Some reviewers expressed concerns about the facility's management and the treatment of both patients and prospective staff, suggesting a disconnect between the facility's appearance and the quality of care provided.
Several reviews describe instances of neglect, such as patients being left unattended, not receiving timely medication, or experiencing falls without prompt assistance. Concerns about cleanliness and maintenance were also mentioned, including unpleasant odors and unaddressed hygiene issues. Despite these criticisms, some reviews acknowledge recent improvements under new management and commend the facility for its efforts to provide patient-focused care and a positive work environment.
In summary, while there are instances of commendable care and service, the facility faces significant challenges in communication, staffing, and patient treatment that need to be addressed to ensure the well-being and satisfaction of its residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Aug. 9, 1994
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 105
Total current residents: 65
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 10
Number of payment denials: 1
Number of fines: 1
Total cost of fines: $36180
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-15 | 2022-04-14 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2022-03-15 | 2022-04-14 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-03-15 | 2022-04-14 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-03-15 | 2022-04-14 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-12-11 | 2020-01-06 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-12-11 | 2020-01-06 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-11 | 2020-01-06 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-12-11 | 2020-01-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-15 | $655 |
| 2020-07-06 | $983 |
| 2021-10-27 | $36,180 |
| 2021-10-27 | $55,320 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-10-27 | 23 |
What is in the Neighborhood
- The closest city is Greendale which is 0.8 miles away and has a population of 14,333 (small town).
- The average income is $80,740, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 23
- Average Temperature: 49.8
- Day Breakdown: The area gets 128 days of rain, 46 days of snow and 189 days of sun
- Precipitation: 1.5 inches a year
- The crime rate is 3.62 per 100 people which is average compared to other cities.
- Violent Crime: 0.41 incidents per 100 people
- Property Crime: 1.83 incidents per 100 people
- Drug-Related Crime: 0.93 incidents per 100 people
- The average life expectancy in zip code is 76.74 years old, which is low compared to other zip codes.
- Air Quality: Good Days 194.0, Moderate Days 75.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Meijer
0.8 miles awayPick 'n Save
1.8 miles awayFresh Thyme
2.1 miles awaySam's Club
2.3 miles awayWalmart Supercenter
2.4 miles awayTransportation
Milwaukee Airport
3.1 miles awayBus Stations
College Ave. Park & Ride SW
2.7 miles away13th street
2.8 miles awayCollege Ave. Park & Ride NE
2.8 miles awayBanks
PyraMax Bank
0.9 miles awayGreat Midwest Bank
1.2 miles awayU.S. Bank
1.2 miles awayBMO Harris Bank
1.2 miles awayPNC
1.3 miles awayHospitals
Aurora Saint Luke's Medical Center
3.2 miles awayMarriage and Family therapist counseling Milwaukee
3.2 miles awayAscension St. Francis Hospital
3.4 miles awayPost Acute Medical Specialty Hospital of Milwaukee
3.4 miles awayAurora West Allis Medical Center
4.0 miles awayPharmacies
Walgreens
2.2 miles awayCVS Pharmacy
2.2 miles awayWhole Health Pharmacy
5.0 miles awayWHF Pharmacy
6.0 miles awayDentists
Cigno Family Dental
1.6 miles awayDental Associates Franklin
2.6 miles awayDr. Justen Toner DDS LLC
3.9 miles awayThe Dentists South Shore
4.3 miles awayProgressive Pediatric Dentists SC
5.3 miles awayParks
Greendale
0.3 miles awayScout Lake Park
0.3 miles awayEdgerton Park
0.3 miles awayKonkel Park
0.5 miles awayDale Creek Parkway
0.6 miles awayPlaces of Worship
Saint Joan of Arc Chapel
6.7 miles awayChurch of the Gesu
6.8 miles awayCalvary Presbyterian Church
6.8 miles awayTrinity Evangelical Lutheran Church - Missouri Synod
7.2 miles awayOld Saint Mary Church
7.5 miles awayShopping
Southridge Mall
0.9 miles awayAsian Food Market
4.5 miles awayLincoln Plaza
4.9 miles awayMitchell Street Mall
5.3 miles awayHobo
6.0 miles awayCulture
Konkel Park Ampitheatre
0.7 miles awayTodd Wehr Auditorium
2.5 miles awayLampe Recital Hall
2.5 miles awayPitman Theater
2.5 miles awayAssociated Bank Ampitheater
5.2 miles awayRestaurants
Amp 84 Haus
0.7 miles awayOn The Edge Bar & Brill
0.8 miles awayJoey Gerard's
0.8 miles awayRed Robin
1.2 miles awayLongHorn Steakhouse
1.2 miles awayGet exact pricing & check availability
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Disclaimer
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