📞 Call for pricing and availability: (800) 780-8101

Heritage Manor Of Bossier

2575 Airline Drive, Bossier City, LA 71111

Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(318) 746-7466

Estimated Pricing

Studio
Estimated $3,057

Price Comparison

  • Average City Price: $3,052
  • Average State Price: $3,273
  • Average National Price: $3,754


  • Exclusive Interview Insights

    Our team personally reached out and conducted an insightful interview with this community on Jan. 19, 2024. Here's what we learned:

    Heritage Manor Bossier Overview

    Heritage Manor Bossier is a senior living community that offers both assisted living and skilled nursing care. This facility provides a range of services to meet the diverse needs of its residents, ensuring they receive the appropriate level of support and medical attention.

    Accommodations and Availability

    While the current status of a waitlist for the assisted living section was not specified, Heritage Manor Bossier does offer short-term stays for individuals who require rehabilitation after a hospital stay.

    Pet Policy

    Pets are not allowed within the community, ensuring a safe and comfortable environment for all residents, especially those with allergies or other concerns related to animals.

    Transportation Services

    The community provides transportation services for its residents, facilitating access to nearby amenities and appointments. However, the specifics regarding the transportation radius or destinations such as the dollar store were not available.

    Staffing and Medical Care

    Heritage Manor Bossier employs a dedicated team of both nurses and aides to cater to the health and daily living needs of the residents. Additionally, there is access to a nurse practitioner or physician, ensuring that medical care is readily available.

    Safety and Emergency Response

    For safety and emergency response, some residents may have personal alert systems, while others, who are able to manage independently, may not require such devices. The staff regularly checks on the residents to ensure their well-being.

    Resident Concerns and Complaints

    The community promotes an open-door policy where residents can voice their concerns to any staff member, including aides, nurses, the Director of Nursing (DON), the administrator, the activity director, or the social worker. Additionally, there is a suggestion box for anonymous feedback, and resident council meetings are held to discuss and address any issues.

    Communication with Families and Friends

    Heritage Manor Bossier maintains an active online presence with a website and possibly a Facebook page. They keep families and friends informed through newsletters and have a calendar of events displayed on-site. Unlike many facilities, there are no strict visiting hours, allowing visitors to come and go as they please, fostering a welcoming and flexible environment for residents and their guests.

    Dining Experience

    The dining experience at Heritage Manor Bossier can be described as a blend of restaurant and cafeteria styles. Residents have the option to choose their meals and enjoy them in a communal dining area, offering both choice and social interaction during meal times.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Bossier City

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Bossier City

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Bossier City

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Bossier City


    Community Reviews

    8.7
    Heritage Manor Of Bossier
    Based on My Caring Plan's proprietary scoring, including 23 reviews across the web

    Ranking

  • Ranking in City: 4 out of 11 communities in Bossier City
  • Ranking in State: 107 out of 384 communities in LA
  • Facility and Grounds A

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Exceptional care and support from staff, specifically highlighted for their 24/7 availability and going above and beyond for residents.
    • High praise for wound care, described as top state quality, with staff treating residents like family.
    • Many reviews commend the nursing staff for being awesome, wonderful, caring, and friendly.
    • Several comments highlight the facility as a great place to work, with a good team and family-oriented atmosphere.
    • Facility described as feeling like home, with a close-knit community that takes care of residents.
    • Positive remarks about the facility being a great place for loved ones, with great staff and care.
    • Hospice care workers note the positive feedback from families about the care received.

    Negative Reviews:

    • One review mentions unsanitary conditions in bathrooms, showers, and whirlpool areas, along with issues with the night shift affecting sleep quality.
    • Complaints about the facility's infrastructure, mentioning that WiFi and TV don't work properly.
    • Concerns about space and a chaotic environment due to overcrowding.
    • A couple of reviews outright state that the facility is the worst place or absolutely terrible without further details.

    Mixed Reviews:

    • While some reviews criticize the facility's older building, they also praise the care and family-like atmosphere.
    • One review is ambiguous, stating they have "nothing to say" about their experience.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Personalized Care

    Specialized Training

    Dementia Care

    Multi-sensory Experience

    Exercise

    Outings


    Activities

    Activities

    Exercise and Outings

    Group Activities

    One-on-one Interaction

    Therapeutic Recreation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: March 1, 1995
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 64
    Total current residents: 58
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 9
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-23 2022-09-27 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-08-23 2022-08-24 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-08-23 2022-08-24 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-23 2022-08-24 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-08-23 2022-09-21 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-08-23 2022-09-24 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-08-23 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-08-23 2022-09-26 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-08-23 2022-09-09 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-24 2022-10-07 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-08-24 2022-10-07 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2022-08-24 2022-10-07 E Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2022-08-24 2022-10-07 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-08-24 2022-10-07 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2022-08-24 2022-10-07 E Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2022-07-13 2022-08-27 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2022-07-13 2022-08-27 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-07-13 2022-08-27 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2022-07-13 2022-08-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-13 2022-08-27 D Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2022-07-13 2022-08-27 E Environmental Deficiencies Keep all essential equipment working safely.
    2021-08-12 2021-09-24 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2021-08-12 2021-09-24 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-08-12 2021-09-24 E Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-08-12 2021-09-24 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2021-08-12 2021-09-24 E Environmental Deficiencies Keep all essential equipment working safely.
    2019-08-22 2019-10-06 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-08-22 2019-10-06 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2019-08-22 2019-10-06 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2019-08-22 2019-10-06 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-08-22 2019-10-06 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-08-22 2019-10-06 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-08-22 2019-10-06 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-08-22 2019-10-06 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-08-22 2019-10-06 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bossier City which is 2.6 miles away and has a population of 68,094 (large town).
    • The average income is $63,922, which is high compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 48
      • Average Temperature: 69.2
      • Day Breakdown: The area gets 154 days of rain, 0 days of snow and 209 days of sun
      • Precipitation: 1.4 inches a year

    Demographic Overview
    • The median age is 32.7 years old, low compared to other cities.
    • 11.91% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 4.38% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 25% Black or African-American, 7% Hispanic or Latino, and 62% White.

    Health and Safety Overview
    • The crime rate is 12.59 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.79 incidents per 100 people
      • Property Crime: 5.76 incidents per 100 people
      • Drug-Related Crime: 1.89 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.2 miles away
    Kroger Marketplace
    0.2 miles away
    Target
    0.8 miles away
    Sam's Club
    1.1 miles away
    Super One Foods
    2.1 miles away

    None Found

    Bus Stations

    Riverside Dr & Boomtown Casino
    2.7 miles away
    SporTran Southwest Transfer Hub
    7.7 miles away
    FlixBus Shreveport
    13.2 miles away

    Banks

    Regions Bank
    0.5 miles away
    Barksdale Federal Credit Union
    1.7 miles away
    Bossier Federal Credit Union
    1.8 miles away
    Chase
    1.9 miles away
    Post Office Employees Credit Union
    2.0 miles away

    Hospitals

    WK Bossier Health Center
    0.7 miles away
    Brentwood Hospital
    3.5 miles away
    Shriners Hospitals for Children — Shreveport
    5.3 miles away
    Louisiana State University Health Shreveport
    5.3 miles away
    Willis-Knighton Medical Center
    5.7 miles away

    Pharmacies

    Walgreens
    1.2 miles away
    CVS Pharmacy
    3.5 miles away
    Brookshire's Pharmacy
    4.2 miles away
    Killions Pharmacy
    21.1 miles away
    CVS
    26.2 miles away

    None Found

    Parks

    Walbrook Park
    1.1 miles away
    Greenacres Place
    1.3 miles away
    Shed Road Park
    1.7 miles away
    Tuttle Park
    1.9 miles away
    John Wesley Park
    2.1 miles away

    None Found

    Shopping

    Pierre Bossier Mall
    1.4 miles away
    Brandon Square
    2.6 miles away
    Mall St. Vincent
    5.4 miles away
    East Union Shopping Center/Strip Mall
    25.6 miles away

    Culture

    Riverview Hall
    3.0 miles away
    Marjorie Lyons Playhouse
    4.5 miles away
    Amphitheater
    4.6 miles away

    Restaurants

    Buffalo Wild Wings
    0.3 miles away
    Chuck E. Cheese's
    0.7 miles away
    Olive Garden
    0.9 miles away
    Logan's Roadhouse
    1.4 miles away
    Red Lobster
    1.4 miles away

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    Google map of Heritage Manor Of Bossier

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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