Heritage Homes

Heritage Homes offers a variety of amenities and services, with mixed reviews on staff interaction and resident care. The apartments are described as very nice, equipped with essential appliances except for a dishwasher, and offer community spaces such as a fitness room, chapel, and areas for social gatherings. However, some reviews highlight concerns about the size of the apartments and the facility's approach to residents with dementia or Alzheimer's, suggesting a preference for residents who are easier to manage.

While some visitors found the staff to be very caring and accommodating, others experienced rudeness or were disappointed by the facility's handling of more challenging resident needs. The memory care unit receives praise for its activities and staff's loving treatment towards residents, suggesting a family-like atmosphere. The facility's design, including a circular layout with an outdoor courtyard and a warm living room area, is well-regarded, as is the variety of activities and outings offered to residents.

Opinions on the value and pricing of the services provided are mixed, with some finding discrepancies between advertised prices and actual costs. Despite these concerns, many appreciate the facility's efforts to create a welcoming and engaging environment for seniors, highlighting the staff's dedication from the receptionist to the administrator. The facility's involvement in the community and its focus on senior advocacy are also noted positively.

In summary, Heritage Homes presents a complex picture, combining high-quality amenities and a commitment to resident engagement with areas of concern regarding staff interactions and the management of residents with more intensive care needs. Prospective residents and their families may find it beneficial to weigh these factors carefully when considering Heritage Homes as a potential living option.