📞 Call for pricing and availability: (800) 780-8101

Heritage Hills Nursing & Rehabilitation Center

80 Douglas Pike, Smithfield, RI 02917

Nursing Home Skilled Nursing Rehabilitation

(800) 780-8101

Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(401) 231-2700

Estimated Pricing

Studio

Estimated $7,261

Price Comparison

Average City Price: $6,973

Average State Price: $6,755

Average National Price: $7,508

Heritage Hills Nursing & Rehabilitation Center Description

Heritage Hills Nursing & Rehabilitation Center defines quality health care. Whether you or your loved one is coming to us for short-term rehabilitation or for a longer stay for a chronic illness or secure dementia care, you can be assured that Heritage Hills will provide uncompromising care in a comfortable, homelike setting.

Our tranquil setting belies the complex care we provide. Working with an interdisciplinary team of physicians, clinicians and therapists, our ultimate goal is to help our short-term patients return home as quickly as possible and to provide optimal health in a relaxing environment to our longer-term residents.

For the comfort of hospice patients and their families, we offer a private hospice studio suite. We also house a full studio apartment setting to help ensure that our short-term patients are fully functional prior to their transition home. Our Transition Room is part of our Star Program for smooth discharge, which helps to minimize the chance of rehospitalization after leaving Heritage Hills.

For pricing & availability call (800) 780-8101

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Care Types at Community

This community offers the following types of care

Nursing Home

Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

View other Nursing Home communities in Smithfield

Skilled Nursing

Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

View other Skilled Nursing communities in Smithfield

Community Reviews

7.4

Heritage Hills Nursing & Rehabilitation Center

Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

Ranking

Ranking in City: 3 out of 4 communities in Smithfield

Ranking in State: 93 out of 130 communities in RI

Facility and Grounds B

Care B

Staff A

Review Summary

The following is an AI generated summary of the reviews of the community from across the web.

Summary of Reviews for Heritage Hills:

Several reviews criticize the facility for poor quality care, including not following hospital discharge orders, and report long wait times for assistance, sometimes leading to patients being left in soiled conditions.
Complaints about the food being awful and the facility being cramped and focused on money over care are mentioned.
One long-term employee praises the facility for its caring and dedicated staff, mentioning awards for quality and a deficiency-free survey.
Issues with staffing levels are highlighted, with reports of insufficient staff to patient ratios leading to delayed care and unattended needs.
Some positive feedback mentions friendly and accommodating staff, with patients treated with dignity and respect.
Concerns about cleanliness and maintenance of the facility are mixed, with some noting excellent conditions and others indicating problems.
Physical therapy and rehabilitation services received mixed reviews, with some expressing satisfaction while others found the services lacking and poorly coordinated.
Several reviewers express gratitude towards the staff for their kindness and professionalism, and would recommend the facility based on their positive experiences.
There are reports of poor communication and management, affecting both the quality of care and the morale of the staff.

Overall, reviews for Heritage Hills are mixed, with some highlighting caring staff and clean facilities, while others raise serious concerns about staffing levels, quality of care, and management practices.

Reviews

There are currently no reviews that were left on My Caring Plan

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Health

Skilled Nursing Care

Cardiac Disease Management and Education

Oncology Care

Wound Care Management

Pain Management

Diabetic Care and Teaching

Services

Personal Care

Personalized Care

Specialized Nursing Care

Short-Term Rehabilitation

Long-Term Care

Assistance with Activities of Daily Living

Activities

Recreational Activities

Arts and Crafts

Movies

Exercise Classes

Musical Entertainment

Gardening

Community Amenities

On-Site Beauty Salon

Computer Room

Public Rooms for Socializing

Homelike Setting

Room Amenities

Wi-Fi

Telephones

Cable Television

Information from Centers for Medicare & Medicaid Services

Nursing Home Ratings

Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating: 4
Short-term quality measure rating: 2

Nursing Home Overview

Participation date: March 31, 1974
Ownership type: For Profit
Provider type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 96
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both

Facility Incident, Complaints and Fines

Number of facility incidents: 2
Number of substantiated complaints: 6
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $7901

The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.