📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center Prosperity Oaks
11375 Prosperity Farms Road, Palm Beach Gardens, FL 33410
For Pricing & Availability
(800) 780-8101To Reach a Resident
(561) 626-9702Estimated Pricing
Price Comparison
Heartland Health Care Center Prosperity Oaks Description
Located on Prosperity Farms Road in Plm Bch Gardens, FL, Heartland provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Heartland senior living facility present a mixed picture, with some expressing severe dissatisfaction while others praise the care and attention their loved ones received.
- Several reviewers reported neglect and inadequate care, including missed medical conditions, lack of medication administration, and poor hygiene practices. One reviewer claimed their family member almost died due to neglect, while another reported their loved one had to call 911 for assistance.
- Complaints about the staff included sleeping on duty, negative attitudes, and being rough, neglectful, and rude. Communication issues were also highlighted, with reports of unanswered calls and unreturned messages.
- On the positive side, some reviewers noted significant improvements in their loved ones' conditions after being admitted to Heartland, mentioning regained spirits, weight gain, and overall happiness. The staff, particularly named individuals, were commended for their kindness, attentiveness, and professionalism.
- The facility itself received compliments for being clean, serene, and well-maintained. The therapy team and customer service were also praised.
- However, concerns were raised about the facility's management, particularly after a change in ownership, which was said to negatively impact staff morale and patient care due to cutbacks and increased workloads.
In summary, while some families have had positive experiences with Heartland, suggesting a caring and attentive environment for their loved ones, others have faced serious issues related to neglect, staff behavior, and management practices. Prospective clients may want to consider these mixed reviews carefully and conduct thorough research or visits to assess the facility's suitability for their needs.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 27, 1992
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 107
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $29818
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-25 | 2020-03-27 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2020-02-25 | 2020-03-27 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-22 | 2023-07-21 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-06-22 | 2023-07-21 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-01 | 2023-03-29 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-03-01 | 2023-03-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-03-01 | 2023-03-29 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2023-03-01 | 2023-03-29 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-10-21 | 2022-11-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-08-01 | 2022-08-14 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
| 2023-01-06 | 2023-01-30 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-01-06 | 2023-01-30 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-06 | 2023-01-30 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2023-01-06 | 2023-01-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-06 | 2023-01-30 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2023-01-06 | 2023-01-30 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2023-01-06 | 2023-01-30 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2023-01-06 | 2023-01-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-01-06 | 2023-01-30 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-10-14 | 2021-11-14 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2021-10-14 | 2021-11-14 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-10-14 | 2021-11-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-10-14 | 2021-11-14 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
| 2021-10-14 | 2021-11-14 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2020-02-27 | 2020-03-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-27 | 2020-03-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-27 | 2020-03-27 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-27 | 2020-03-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-27 | 2020-03-27 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-02-27 | 2020-03-27 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-27 | 2020-03-27 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-27 | 2020-03-27 | D | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-02-27 | $13,905 |
| 2022-03-21 | $658 |
| 2023-01-06 | $10,120 |
| 2023-03-01 | $13,305 |
| 2023-03-01 | $19,040 |
What is in the Neighborhood
- The closest city is North Palm Beach which is 1.8 miles away and has a population of 12,015 (small town).
- The average income is $173,520, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 69
- Average Temperature: 78.4
- Day Breakdown: The area gets 240 days of rain and 124 days of sun
- Precipitation: 2.8 inches a year
- The average life expectancy in zip code is 80.35 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 153.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
0.9 miles awayWhole Foods Market
1.4 miles awayCostco
2.5 miles awayWorld of Smoke & Vape - Palm Beach Gardens
3.0 miles awayAldi
3.1 miles awayTransportation
Peanut Island Shutte Boat
4.9 miles awayMangonia Park
5.7 miles awayWest Palm Beach
8.9 miles awayLake Worth
15.5 miles awayBus Stations
Blue Heron Blvd @ Congress Ave
4.2 miles awayGreyhound. West Palm Beach, FL
8.9 miles awayFlixBus West Palm Beach
8.9 miles awayBanks
Chase
0.2 miles awayWells Fargo
0.6 miles awayFirst Citizens Bank
1.4 miles awayPNC Bank
2.3 miles awaySunTrust Bank
3.6 miles awayHospitals
Palm Beach Gardens Medical Center
1.1 miles awayWest Palm Beach Veterans Administration Medical Center
4.3 miles awayJFK Medical Center North Campus
5.4 miles awayJupiter Medical Center
5.7 miles awaySaint Mary's Medical Center
5.7 miles awayPharmacies
gardens pharmacy
1.4 miles awayCVS Pharmacy
2.6 miles awayWalgreens
2.6 miles awayPublix
8.0 miles awayCVS
15.1 miles awayDentists
Donatelli Dentistry & Orthodontics
12.8 miles awayDr. Manuel I. Cruces, DDS
13.1 miles awayFamily Orthodontics
16.0 miles awayGreat Expectations
21.1 miles awayHeartland Dental
21.6 miles awayParks
Frenchman's Forest Preservation
0.5 miles awayNorth Palm Beach
0.6 miles awayDelacorte Park
0.7 miles awayJuno Park
0.9 miles awayOaks Park
0.9 miles awayNone Found
Shopping
The Gardens Mall
0.7 miles awayShoppes of Oakbrook
0.8 miles awayNorth Beach Plaza
1.1 miles awayLegacy Place
1.1 miles awayNorthlake Promenade Shoppes
2.7 miles awayCulture
Amphitheatre
5.9 miles awayMaltz Jupiter Theatre
6.4 miles awayUptown Art
9.1 miles awayMeyer Amphitheater
9.1 miles awayKravis Center for the Performing Arts
9.3 miles awayRestaurants
Carmine’s
0.3 miles awayThe River House
0.5 miles awaySeason’s 52
0.5 miles awayP.F. Chang's
0.9 miles awayBrio
0.9 miles awayGet exact pricing & check availability
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