📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center-Allen Park
9150 Allen Rd, Allen Park, MI 48101
For Pricing & Availability
(800) 780-8101To Reach a Resident
(313) 386-2150Estimated Pricing
Price Comparison
Heartland Health Care Center-Allen Park Description
Located two miles from Southfield Freeway on Allen Road in Allen Park, MI, ProMedica (formerly Heartland) provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility are mixed, with some highlighting positive experiences and others expressing significant concerns. A few reviewers praised the staff and therapy teams, noting great care during rehabilitation stays and mentioning that the social workers were particularly helpful. Positive experiences also included attentive nursing care after significant medical events, with families feeling their loved ones were in good hands. Some staff members themselves reported a positive working environment, especially under new management, and a dedication to patient and staff concerns.
However, numerous reviews raised serious issues about the facility. Concerns include poor cleanliness, inadequate staffing levels, and unprofessional behavior from some aides. Several reviewers reported neglectful care, including a lack of basic hygiene and mobility assistance, leading to worsened conditions for residents. There were alarming accounts of residents being left unattended, leading to falls and injuries. Complaints about mismanagement were common, with families struggling to get information about their loved ones' care and facing difficulties with the facility's administration, particularly regarding financial matters and adherence to care plans. Some reviewers accused the facility of being profit-driven at the expense of patient care, citing instances of untreated bedsores, inadequate response to medical needs, and a general lack of compassion and accountability from the administration.
One reviewer detailed a particularly distressing experience of working at the facility, describing it as severely understaffed and poorly managed, leading to a decline in resident care quality. Another family member alleged that the facility engaged in unethical practices regarding discharge procedures for a relative with severe dementia.
While there are instances of satisfaction with the care provided, the overwhelming number of negative reviews highlights a need for significant improvements in staffing, management, and overall care quality at this facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Oct. 1, 1985
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 163
Total current residents: 106
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $14540
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-11 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-05-11 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-05-11 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2022-05-11 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-05-11 | 2022-06-21 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-05-11 | 2022-06-21 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2022-05-11 | 2022-06-21 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-05-11 | 2022-06-21 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-05-11 | 2022-06-21 | F | Egress Deficiencies | Install proper backup exit lighting. |
| 2022-05-11 | 2022-06-21 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-05-11 | 2022-06-21 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-05-11 | 2022-06-21 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-05-11 | 2022-06-27 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-05-11 | 2022-06-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-05-11 | 2022-06-21 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2022-05-11 | 2022-06-21 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-05-11 | 2022-06-21 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-05-11 | 2022-06-21 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-05-11 | 2022-06-21 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-05-11 | 2022-06-21 | F | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-05-11 | 2022-06-21 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-05-11 | 2022-06-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2022-05-11 | 2022-06-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-05-11 | 2022-06-21 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-05-11 | 2022-06-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-02-05 | 2020-03-11 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-02-05 | 2020-03-11 | F | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2020-02-05 | 2020-03-11 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2020-02-05 | 2020-03-11 | E | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2020-02-05 | 2020-03-11 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-02-05 | 2020-03-11 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-05 | 2020-03-11 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2020-02-05 | 2020-03-11 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-05 | 2020-03-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-03-25 | 2019-05-08 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-03-25 | 2019-05-08 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-03-25 | 2019-05-08 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-03-25 | 2019-05-08 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-03-25 | 2019-05-08 | D | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-03-25 | 2019-05-08 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-23 | 2023-02-15 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-05-12 | 2022-06-21 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-05-12 | 2022-06-21 | E | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-05-12 | 2022-06-21 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-05-12 | 2022-06-21 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-12 | 2022-06-21 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-05-12 | 2022-06-21 | E | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2022-05-12 | 2022-06-21 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-12 | 2022-06-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-12 | 2022-06-21 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-05-12 | 2022-06-21 | B | Environmental Deficiencies | Ensure each resident has a room at or above ground level. |
| 2022-05-12 | 2022-06-21 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-05-12 | 2022-06-21 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-05-12 | 2022-06-21 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-10-27 | 2021-11-26 | D | Resident Rights Deficiencies | Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing. |
| 2021-10-27 | 2021-11-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-08-17 | 2021-09-14 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-17 | 2021-09-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-06 | 2020-03-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-02-06 | 2020-03-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2020-02-06 | 2020-03-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-06 | 2020-03-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2020-02-06 | 2020-03-11 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2020-02-06 | 2020-03-11 | E | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
| 2020-02-06 | 2020-03-11 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-06 | 2020-03-11 | B | Environmental Deficiencies | Ensure each resident has a room at or above ground level. |
| 2021-02-10 | 2021-03-11 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2021-02-10 | 2021-03-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-02-10 | 2021-03-11 | D | Administration Deficiencies | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| 2020-08-11 | 2020-09-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-03-21 | 2019-04-24 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2019-03-21 | 2019-04-24 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2019-03-21 | 2019-04-24 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-03-21 | 2019-04-24 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-03-21 | 2019-04-24 | B | Environmental Deficiencies | Ensure each resident has a room at or above ground level. |
| 2019-03-21 | 2019-04-24 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-10 | $10,000 |
| 2022-05-12 | $14,540 |
What is in the Neighborhood
- The closest city is Allen Park which is 1.2 miles away and has a population of 27,425 (mid sized town).
- The average income is $62,203, which is average compared to other zip codes.
- Weather
- The crime rate is 3.39 per 100 people which is average compared to other cities.
- Violent Crime: 0.88 incidents per 100 people
- Property Crime: 1.95 incidents per 100 people
- Drug-Related Crime: 0.06 incidents per 100 people
- The average life expectancy in zip code is 74.46 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 75.0, Moderate Days 98.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Saveland Supermarket
0.5 miles awayTrentwood Farms
1.2 miles awayMeijer
1.5 miles awayKroger
1.6 miles awaySam's Club
1.9 miles awayNone Found
Bus Stations
Southfield / Roosevelt (EB)
1.3 miles awaySouthfield / King (EB)
1.3 miles awaySouthfield / Kim NS (WB)
1.4 miles awaySouthfield / Enterprise (WB)
1.4 miles awaySouthfield / Allen (EB)
1.4 miles awayBanks
Flagstar Bank
0.8 miles awayFirst Merchants Bank
1.0 miles awayUnited Churches Credit Union
1.1 miles awayComerica Bank (Drive-Thru)
1.1 miles awayCitizens Bank
1.2 miles awayHospitals
Beaumont Hospital, Taylor
2.5 miles awayBeaumont Hospital - Dearborn
3.1 miles awayHenry Ford Wyandotte Hospital
4.3 miles awayHenry Ford Medical Center - Fairlane
5.2 miles awayHenry Ford Health Center - Brownstown
7.2 miles awayPharmacies
Walgreens
1.1 miles awayCVS Pharmacy
1.2 miles awayRite Aid
1.4 miles awayPharMor
2.0 miles awayFalcon Health Mart Pharmacy
2.1 miles awayDentists
Southgate Dental
2.2 miles awayDownriver Dental Associates
2.3 miles awayDr. Mark S. Macdonald, DDS
2.4 miles awayLincoln Park Dentistry
2.4 miles awayDavid Grachek, DDS
2.6 miles awayParks
Brier Rabbit Tot Park
0.2 miles awayChampaign Park
0.2 miles awayPanhandle Park
0.3 miles awayGeorge & Dorothy Moore Park
0.3 miles awayHansel & Gretel Tot Lot
0.7 miles awayPlaces of Worship
Sandwich First Baptist Church
8.0 miles awayMariner's Church
11.0 miles awayAmherstburg First Baptist Church
11.4 miles awayTrinity Deliverance Church
13.6 miles awayShopping
South Allen Center
1.3 miles awaySouthland Center
3.3 miles awayFort-Grove Shopping Center
4.1 miles awayRoosevelt Plaza
4.5 miles awayWyandotte Plaza
4.6 miles awayCulture
Blue Elephant Studio Gallery
2.2 miles awaybandshell
2.3 miles awaySouthgate Community Players Corner Playhouse
2.4 miles awayPASC Art Studio
3.6 miles awayDearborn Players Guild
3.6 miles awayRestaurants
Angelina's Mexican Restaurant
0.4 miles awayMick's Bar & Grill
1.1 miles awayThe Glass Onion Griddle
1.1 miles awayTed's Coney Island
1.1 miles awayJet's Pizza
1.2 miles awayGet exact pricing & check availability
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