📞 Call for pricing and availability: (800) 780-8101

Hanover Healthcare Center

435 Avis Ave Nw, Massillon, OH 44646

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(330) 837-1741

Estimated Pricing

Studio
Estimated $5,274

Price Comparison

  • Average City Price: $5,229
  • Average State Price: $5,113
  • Average National Price: $5,673


  • Hanover Healthcare Center Description

    Hanover Healthcare Center is a skilled nursing facility in Massillon, Ohio offering skilled nursing and long-term care. Our programming is focused on you or your loved one’s emotional and physical well-being. No matter what level of senior care is needed, we strive to create a supportive environment and excellent experience for our guests, residents and their families.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Massillon

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Massillon

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Massillon


    Community Reviews

    5.5
    Hanover Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 9 out of 9 communities in Massillon
  • Ranking in State: 1485 out of 1605 communities in OH
  • Facility and Grounds B

    Care B

    Staff A


    Employee Reviews

    5.0
    Communicare Health
    Based on My Caring Plan's proprietary scoring, including 917 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Many reviewers praise Hanover Healthcare for its exceptional care, highlighting the tireless work of the employees and the numerous daily activities available for residents.
    • Therapy services receive accolades for pushing residents to their highest ability.
    • Some staff members, like Ruth, are specifically commended for their dedication and care.
    • The facility's cleanliness and the quality of the food are mentioned positively.
    • Several reviewers appreciate the professional, caring, and compassionate staff, including the activities director and life enrichment programs.

    Negative Feedback:

    • Some reviews express concerns about neglect, lack of communication, and carelessness, with family members struggling to get information about their loved ones.
    • There are complaints about the facility being understaffed, leading to delays in care and medication administration.
    • Issues with wound care and medication timing are highlighted, alongside allegations of personal belongings being tampered with.
    • A few reviewers had negative experiences with the facility's response to health concerns, including dehydration and infections.
    • The physical condition of the building, described as old and in need of updates, is a point of criticism.

    Mixed Feedback:

    • While some reviews are highly positive, praising the staff and care provided, others suggest a significant need for improvement in communication, staffing, and resident treatment.
    • Experiences seem to vary greatly among residents and their families, with some describing their stay as enjoyable and others advising against the facility.


    Reviews

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    Health

    E-Stim

    Central Lines/Peripheral

    Antibiotic Therapy

    Out-Patient Dialysis

    Licensed Wound Care Physician

    Gastronomy Care


    Services

    Adult Day Services

    Short-Term Stays with Return

    Community Re-Entry Assistance

    Restorative Nursing Services

    Home Assessments


    Activities

    Bingo

    Live Entertainment

    Family Support Groups


    Community Amenities

    Beauty Salon / Barber Shop

    Laundry Service

    Fully Functional Occupational Therapy Kitchen

    Cutting-Edge Rehabilitation Gym

    Lifts

    Treadmills


    Room Amenities

    Telephone

    Upscale Décor


    Dining

    Restaurant-Style Dining

    Dietary & Nutritional Services

    Alternative Meal Choices


    Transportation

    Transportation Service



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5


    Nursing Home Overview

    Participation date: June 8, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 181
    Total current residents: 102
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 17
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $37750


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-11 2022-06-07 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-05-11 2022-06-07 E Smoke Deficiencies Construct fire resistant interior walls.
    2022-05-11 2022-06-07 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-05-11 2022-06-07 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-05-11 2022-06-07 E Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2019-05-09 2019-06-21 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-05-09 2019-06-21 E Egress Deficiencies Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
    2019-05-09 2019-06-21 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-05-09 2019-06-21 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-05-09 2019-06-21 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-05-09 2019-06-21 E Smoke Deficiencies Provide properly protected cooking facilities.
    2019-05-09 2019-06-21 F Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-05-09 2019-06-21 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-05-09 2019-06-21 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-05-09 2019-06-21 E Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2019-05-09 2019-06-21 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-05-09 2019-06-21 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-05-09 2019-06-21 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-05-09 2019-06-21 E Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2019-05-09 2019-06-21 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2019-05-09 2019-06-21 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-05-09 2019-06-21 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-04-03 2018-05-15 F Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-04-03 2018-05-15 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2018-04-03 2018-05-15 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Fines

    Fine Date Fine Amount
    2020-05-13 $13,905
    2022-03-16 $15,000
    2022-03-16 $9,750
    2022-05-15 $13,000
    2022-05-15 $20,000
    2023-01-06 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Perry Heights which is 0.3 miles away and has a population of 8,441 (very small town).
    • The average income is $63,134, which is average compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 53.4
      • Day Breakdown: The area gets 187 days of rain, 41 days of snow and 135 days of sun
      • Precipitation: 2.5 inches a year

    Health and Safety Overview
    • The crime rate is 1.17 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.46 incidents per 100 people
      • Property Crime: 0.48 incidents per 100 people
      • Drug-Related Crime: 0.14 incidents per 100 people
    • The average life expectancy in zip code is 76.91 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 187.0, Moderate Days 64.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Giant Eagle
    1.2 miles away
    Marc's Stores
    1.3 miles away
    ALDI Canton
    1.4 miles away
    Fisher Foods
    2.3 miles away
    Walmart Supercenter
    2.6 miles away

    Transportation

    Orrville Depot
    15.8 miles away

    None Found

    Banks

    CSE (Canton School Employees) Federal Credit Union
    2.5 miles away
    Chase
    2.6 miles away
    Friends and Family Credit Union
    2.8 miles away
    KeyBank
    4.2 miles away
    First Commonwealth Bank
    4.5 miles away

    Hospitals

    Heartland Behavioral Healthcare
    2.8 miles away
    Aultman Hospital
    3.5 miles away
    Mercy Medical Center
    4.0 miles away
    Aultman Medical Group North Canton Medical Center
    5.5 miles away
    Aultman North
    5.5 miles away

    Pharmacies

    Walmart Pharmacy
    2.6 miles away
    Thorn Cherry Pharamacy
    2.6 miles away
    Walgreens
    2.8 miles away
    Rite Aid
    2.9 miles away
    Scriptshop Pharmacy
    4.3 miles away

    Dentists

    Bright Now! Dental
    4.6 miles away
    Danner Dental
    4.7 miles away
    Pavlick Dental
    4.9 miles away
    Dr. Vani M. Patibandia D.D.S.
    5.0 miles away
    Green Family Dentistry
    11.2 miles away

    Parks

    Sippo Lake Park
    0.4 miles away
    Perry Park
    0.4 miles away
    Sanders Wildlife Rehabilitation Center
    0.6 miles away
    Stark County Rangers
    0.7 miles away
    Summerdale Park
    0.8 miles away

    None Found

    Shopping

    Meadows Plaza
    1.2 miles away
    Amherst Park Shopping Center
    2.6 miles away
    Southgate Shopping Center
    5.1 miles away
    30th St. Plaza Shopping Center
    5.2 miles away
    Oakwood Square Plazza
    8.8 miles away

    Culture

    Fine Arts
    5.1 miles away
    Cultural Center for the Arts
    5.1 miles away
    Mary C. Metzger Amphitheater
    11.8 miles away
    Stage
    11.8 miles away
    Maple Street Art Gallery
    13.5 miles away

    Restaurants

    Falcone's Tavern
    1.5 miles away
    Kraus' Pizza
    1.6 miles away
    Aimee's Drive In
    2.5 miles away
    Whipple Cafe
    2.6 miles away
    Tozzi's on 12th
    2.7 miles away

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    Google map of Hanover Healthcare Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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