Gulfport Care Center

The reviews for the senior living facility present a mixed picture of experiences. Some reviewers express dissatisfaction with the level of care and attention provided to their loved ones, mentioning instances of neglect, inadequate therapy, and lack of communication about incidents such as falls. Concerns about the facility being misrepresented as a rehabilitation center when it functions more like a nursing home were also raised, alongside issues of personal belongings being stolen and poor administrative response to complaints.

On the other hand, several reviews highlight positive experiences, praising the care and attention provided by the staff. The physical therapy team, in particular, received commendation for going above and beyond in ensuring a resident's successful rehabilitation and safe transition back home. The activities director was lauded for her dedication and positive impact on residents' lives. Some employees and visitors shared their positive perceptions of the facility, mentioning a welcoming atmosphere, caring staff, and well-organized events that bring joy to residents.

However, there are serious allegations about the management practices at the facility, including claims of employees being instructed to write fake positive reviews and a high turnover rate due to a negative work environment. Concerns about inadequate training, lack of basic supplies, and poor maintenance were also mentioned, painting a picture of systemic issues that need addressing.

In summary, while there are instances of commendable care and dedication from some staff members, the facility also faces significant criticism regarding its management, communication, and overall quality of care. Prospective residents and their families may want to consider these mixed reviews carefully.