Great Oaks

Great Oaks Assisted Living and Memory Care receives mixed reviews, with many highlighting its upscale, clean environment, and the variety of activities available for residents, including games, a dining area, patios, gardens, and a library. Staff and residents are described as welcoming, creating a family-like atmosphere filled with laughter and song. The community is praised for its caring and professional staff, who are attentive to residents' needs, including meals, laundry, medication management, and personal care.

However, some reviews express concerns about the level of knowledge and friendliness of the staff, and the quality of the food served. There are also mentions of issues with the handling of personal finances upon employment termination and serious allegations of neglect and abuse within the memory care unit, specifically towards residents who are unable to communicate verbally.

Despite these concerns, many reviewers find Great Oaks to be a wonderful place to work and live, citing the clean and homey environment, the array of activities, and the compassionate care provided to residents. The community is described as a place where meaningful relationships are built, and residents can enjoy a sense of safety and belonging. Some families have noted improvements needed in the level of care as medical needs increase and have raised concerns about medication management.

Overall, Great Oaks is recommended by many for its exceptional care, compassionate staff, and welcoming atmosphere, though some reviews suggest there is room for improvement in specific areas.