Grandview Palms

Louise H.

2016-11-04

FYI - This facility STILL EXISTS. It was sold and is re-named Vintage Sunrise. I visited in May, 2015 which I was told was soon after the sale. I visited 10 places while I was in town to see my Mom. during her hospitalization. At the time it was in my top three. When I was there, I spoke with a family whose "loved one" had transferred from a Santa Monica building to this one after 12 years. She had been here 6-7 months and the family was happy with care.Things can change. If you are hunting around, I found it easy and welcomed to talk to visiting families for their input! It's still a difficult decision because of individual needs and expectations. So far our family has not needed to make a final choice as my Mom has been able to stay in her home. But likely the time is coming soon when she needs more help.  My family will be visiting to re-evaluate it. Good luck everyone!   (My star rating is there only because I couldn't post a comment without adding a rating...so I just put 3. )

Eileen M.

2015-07-21

After Grandview Palms was sold to Vintage, I was informed that my husband's rent in the VIP unit would be increased by $2000/month! The staff was gradually being replaced, and the care and upkeep were going downhill. I had to report ants in the bathroom four times before the condition was remedied. I was finding my husband in bed whenever I came to visit rather than up and involved in an activity. I have moved him to a new facility where his activity level has markedly increased.

HaRRIET F.

2015-05-06

I am sorry to have to write this review but it feels like the right thing to do, in order to warn other people who may be looking at this facility.  We were looking for a place in the Westside area for my mother-in law towards the end of last year, and settled upon Grandview after looking at quite a few facilities.  My mother-in-law was accepted in what they call the VIP unit, which is for Memory Care patients, in mid-Januayy 2015. It seemed like an easy transition but she was quite reluctant at first to come out of her room, and preferred to stay inside with the door locked which worried me.  Within a month, she had been found on the floor of her room a couple of times, one time sustaining a rib fracture and a compression fracture of one of her lumbar vertebra.  She started having physical therapy after this and they transitioned her from walking, quite unsteadily, unassisted, to a walker, which seemed to work well for her.  When her physical therapist came to see her at the very end of March for an appointment she noticed that she could not walk at all and there had been a dramatic change.  The staff just said she wouldn't get out of a chair and use her walked 'all weekend' but it seemed no-one had stopped to think why and there was no 'incident report'.  I got her transferred to hospital ( in discussion with the private therapist-who was fantastic-not employed by the home).  She had completely fracture her hip (femoral head) and had major surgery to repair it.  She has gone through a hard rehab month and we are moving her into a new facility next week.  To this day, no-one at Grandview can tell me how she broke her hip and why no-one got an assessment when she was suddenly in pain and could not walk the weekend before this was discovered.  SO WORRYING.  As a physician myself, I have to say I could not recommend sending any ambulatory person to the Memory Care unit of this facility.  She sustained 3 fractures in 2 and a half months while there, and had never had a fracture in her life before this and was living in her own home before moving there.  I could add more, such as having to remind staff to wash her hair when it had clearly been dirty for some days.  Her physician told us in no uncertain terms "don't send her back there, she's not safe"Quite right, it's not safe.

Kathy G.

2013-11-09

I believe the Grandview is just "ok"..passable, but not up to finer senior assisted places I have visited. My cousin is at the Grandview. Her apartment is attractive and comfortable, but not cleaned very well. The bathroom is never thoroughly clean and they never clean out the frig. in the small kitchen area. The elderly often do not remember what they have in their frig. I am concerned that they might eat some spoiled food.  The staff is  not prompt with giving meds when they are suppose to. The food is just okay. Who ever wrote "gourmet" must be connected with the owners. It is passable, but far from really good food. The people that work there are kind to the residences, but many have a language problem.  This is a reasonably price senior residence, but I guess you get what you pay for. I find the place so quiet. They do have activities, but most of the time as you walk around the place it is so quiet.  My mother in law was in a senior assistance place and there were always something going on, and the residence would be out and about the place, chatting, and socializing. Here most residence stay in their rooms unless there is a specific activity.  This is not a bad place, but not an great place either. Check lots of places before choosing a home for a loved one.

Jeromy M.

2013-06-10

Grandview Palms Assisted Living and Dementia Care is among the best priced and most beautiful senior living facilities in the area.  They provide the full continuum of care.  From their gourmet dining service to uniquely designed living spaces, Grandview Palms offers luxury senior living for those older adults who want to maintain their independence.  They have a secured dementia unit that is second to none on the Westside which is staffed 24 hours a day.  If you have a loved one with dementia who is in need of a safe, comfortable living with the support of a very caring, supportive and professional staff...don't wait another moment and TOUR TODAY!!  They also own Culver West Rehab next door so that any in-patient post-hospitalization rehabilitation needs of those they care for have that available to them as well.  As a home care provider I find the staff there to be incredibly helpful and easy to work with.  Mandi, the Concierge, is amazing.  She goes out of her way to make sure everyone who visits Grandview is treated with urgency in a caring and attentive manor.  Melissa Mooney, the Director of Admissions, is incredibly knowledgeable and is a great resource to turn to when it comes to assisted living and all of the services, amenities and programs offered at Grandview Palms.  The Owner/Executive Director, Jerry Katz, is very attentive to the resident's needs and is always readily available any time we need to discuss our client's care needs who reside at Grandview Palms.  FIVE STARS all the way!!!

Lisa W.

2011-02-14

My mother is a resident at this Assisted Living Facility. If you have ever looked at any of these facilities, this is one of the nicest you will find with regard to appearance. It is a beautiful newish (5 years old?) place, privately owned by a husband and wife team. They serve 3 meals a day and if the resident doesn't want to go to the dining room for meals, they will deliver a try to their room (for a fee, of course). The staff is mostly bilingual- which can drive one batty sometimes because as you get older, the hearing starts to go. So, if English is spoken with a thick accent, it is even harder to understand than normal. By and large, the staff is great- however mom has had money disappear out of her purse. Some details are also missed- for example the med tech doesn't wait for mom to take her meds and oftentimes we find her pills still sitting in their pill cup next to the couch or her chair. The food is decent- I've eaten there numerous times and have always enjoyed the offerings. The blue cheese dressing they serve on the salad bar is really good! The activities director is great- they bring in live music several times a month, have great outings planned and they provide transportation. Too bad mom doesn't like to participate. Why only 3 stars? Well, the owner can be a bit much. I guess we should be glad that the owner is on site- but he has a little bit of a control issue imho. Mom pays a small fortune to live here (as do all of the residents)- but the peace of mind we get, is priceless.