Call for pricing and availability: (800) 780-8101
Grand Islander
333 Green End Avenue, Middletown, RI 02842
Based on 36 reviews
Services and Housing Options
Assisted Living, Memory Care, Nursing Home, Respite, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(401) 849-7100Find a Senior Community that Best Fits Your Needs
Grand Islander Description
The Grand Islander Center, situated in a picturesque coastal suburb of Rhode Island known as Aquidneck Island, beckons those seeking refuge from the hustle and bustle. The picturesque Island of Rhode is home to three towns: Portsmouth, Middletown and the historic city of Newport. Aquidneck Island is a stunning amalgamation of verdant hillsides, coastal allure and pockets of urban-like development. At Homestead Unit, we provide secure and comprehensive care for those with Alzheimer's/dementia; LongTerm, Palliative, Restorative and Pain Management Care to ensure their well-being. Our Transitional Care Unit also offers intensive nursing and rehabilitative services to help patients recovering from surgery or illness regain strength quickly.Price Comparison
Ranking
Parent Organization
Grand Islander is a member of a larger group of communities called Genesis HealthCareConnect with a Free Senior Living Advisor
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Informational Videos
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Amenities
Grand Islander offers luxurious amenities, such as a heated outdoor pool, a hot tub, and a fitness center. Grand Islander is an ideal vacation destination, offering its guests luxurious amenities. The heated outdoor pool is perfect for swimming laps or just lounging around, while the hot tub is the perfect place to relax after a long day. The fitness center has all the necessary equipment to stay fit and healthy during your stay. Grand Islander is sure to provide an unforgettable experience!Services
Grand Islander offers a variety of services, including ShortStay care for short-term rehabilitative needs, LongTerm care for long-term senior needs, Memory Support for individuals with memory impairments, and Neurological care and rehabilitation to restore physical, cognitive, and emotional functioning. Grand Islander is committed to providing the highest quality of care to all its residents.Health
x-ray
dialysis care
occupational therapy
long term care
pain management
palliative care
care management
individual treatment plans
registered nurses
on-site medical director
attending physicians
physiatry services
on-site nurse practitioner
vision care
joint replacement
psychiatric services
shortstay care
case management
dental care
personal care
rehabilitation therapy
physical therapy
skilled nursing
medication management
therapists
care planning
memory support
pharmaceutical delivery service
orthopedic rehabilitation
cardiac management program
person-centered care
respite care
podiatry care
dietary and nutrition needs management
colostomy care
wound care
hospice care
dementia care
total parenteral nutrition
neurological care and rehabilitation
speech therapy
iv therapy
ventilator care
audiology care
Activities
recreation activities
activities of daily living
wellness programs
cultural, educational, religious and social activities
Dining
restaurant-style dining
always available menu
in-room dining options
private dining rooms for family gatherings
family dining room
Services
housekeeping
coordinated transportation
mail and newspaper service
spa services
discharge planning
Amenities
individual climate control
sunroom
phone service
smoke free environment
wireless internet
garden
24-hour emergency alert and response system
transitional care unit
activity room
therapy room
fireplace in living room
cable television
computer with internet access
fitness room
courtyard
fully air conditioned
scenic views
complimentary laundry facility on-site
telephone
alarm system to aid in the security of residents with cognitive deficits
comfortable common and lounge areas to gather with friends and family
Pets
pet therapy
Employee Reviews for Genesis HealthCare in Middletown, Rhode Island
4.67 out of 5 stars. Based on 3 reviews
Genesis HealthCare in the Middletown, RI area is a great place to work, according to employees. They offer opportunities for growth and advancement, as well as a competitive benefit package and retirement savings opportunity. Staff appreciation is also a priority, with fun activities for staff appreciation all year round. Employees have praised the vacation and sick time benefits, though they have noted that the health insurance is too expensive. Communication between departments and levels of employment is said to be open and comfortable. The only downside is that staffing issues due to the COVID pandemic have been reported.Employee Reviews for Genesis HealthCare
2.69 out of 5 stars. Based on 1000 reviews
Overall, employees have mixed feelings about working for Genesis HealthCare. While some employees appreciate the flexible hours, good pay, and friendly coworkers, others have experienced poor management, low pay, and lack of appreciation from the company. Employees have noted a lack of communication, leadership, and advancement opportunities, as well as a lack of support from senior management. Employees have also expressed concerns about the benefits, pay, and lack of holidays. Advice to management includes treating employees better, investing in new hires, and focusing on patient care rather than productivity.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 1 out of 5 stars by The Center for Medicare and Medicaid receiving 1 stars on its health inspection, 2 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 1-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/01/75 and is run by a for profit organization. It is a large-sized nursing community with 146 nursing beds. Currently, there are 112 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This community is a special focus facility candidate a classification given by The Center for Medicare and Medicaid Services. These facilities have a history of serious quality issues or are included in a special program to stimulate improvements in their quality of care. The facility has also had 1 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 4 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Grand Islander Center nursing home has the lowest possible 1-star overall rating and is in the bottom 20% of facilities in terms of overall rating. The nursing home's quality rating is also slightly lower than the state average at 2-stars, while their health inspection rating is the second lowest possible.Staff Ratings
The Grand Islander Center is a nursing home that has a 4-star staff rating, the second highest possible. The nursing home is in the bottom half of facilities in terms of nursing aid staffing hours per resident per day. However, the nursing aid staffing hours per resident per day is slightly lower than the state average. The nursing home is also in the bottom 20% of facilities in terms of LPN staffing hours per resident per day. Although, the LPN staffing hours per resident per day is slightly higher than the state average. On the other hand, the nursing home is in the top 20% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day at this nursing home is slightly higher than the state average. Furthermore, the nursing home is in the bottom half of facilities in terms of licensed staffing hours per resident per day. Although, the licensed staffing hours per resident per day is slightly higher than the state average, The nursing home is in the top 40% of facilities in terms of physical therapist staffing hours per resident per day.Covid Data
The Grand Islander Center is a nursing home that is in the top 30% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is 96.0%, which is slightly higher than the state average of 95.0%. The staff vaccination rate at the nursing home is 99.4%, which puts it in the top 20% of facilities in terms of staff vaccination rate. However, this is less than the state staff vaccination rate of 99.4%. The covid booster rate at the nursing home is 96.6%, which puts it in the top 30% of facilities in terms of covid booster rates. This covid booster rate is higher than the state average of 89.2%.Quality Measures
The Grand Islander Center is a nursing home that has a 2-star quality rating, the second lowest possible. The nursing home is in the top 30% of facilities in terms of residents who have depressive symptoms. However, the nursing home is in the bottom 10% of facilities in terms of residents whose ability to move independently worsened. The nursing home is also in the bottom 40% of facilities in terms of residents given Pneumococcal vaccines. In addition, the nursing home is in the bottom 30% of facilities in terms of residents with ulcers.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
The Newport East Area
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
Do not ever send your loved ones here because it's a death trap. Our father entered here four weeks ago and ended up so degenerated after entering in better shape than he came. If we can prevent one family from ever bringing their loved ones there than we have saved you. They pay zero attention to them. They do not treat them with dignity or respect They don't care period. I've documented so many wrong doings it's scary. I'm honor of our beloved Dad hear our words
I have a family member there for a few years now. Staff great. Activities is amazing. They have her participating in so many things. She made new friends. It’s her home now
My father was there for a month before he passed away. The staff and facility were exceptionally helpful and beyond caring. Best facility on the island.
Appalled they sent my Mother home soiled (a PCA at my parent's house for her arrival confirmed it had been there for an extended period of time). They have a serious area of opportunity with their communication, especially with how little information they gave to our family, not just during her extended stay they 'strongly advised', but had transport literally drop my Mother off with no information for continued care. For the record, she isn't in a coherent state. Logic and reason tells me to leave this so others can avoid this establishment.
We have had an INCREDIBLE experience. Fantastic staff. Great customer service, and our father in law LOVES the food. We are extremely pleased and they are adhering to the new Covid rules with rigor :)
My father entered the GI four years ago in TCU. He remained in as a resident until his passing this week. During the course of these four years my children and I have spent a lot of time inside of this facility. I've gotten to know both the staff and residents alike. I am so grateful for the loving care that my father received here during the past four years. The staff is compassionate, attentive, and very quick to respond. They are friends with the residents and treat them as family. The Administrative staff has gone out of their way, above and beyond, to ensure sure that both Dad and family were all as comfortable as possible during this difficult time of transition. Thank you to the Homestead team for all of your hard work, kind words and support. We appreciate you. The Soucisse-Braun family
I've known many folks who have gone there from elderly, to folks recovering surgery but my experience w them today was ruthless. I pray thatthey treat the folks there w more dignity and respect than I encountered while trying to help an elderly neighbor who last minute asked for some help. Linda & Mary were particularly rude. Be respectful of those who try to help where they can. I should not be astounded but I am. I hope regululators check on these places regularly.
Mom has been for several yearsThe staff is knowledgeable and helpful
Very nice people, friendly and helpful. Understanding and caring. Clean atmosphere and smiling faces ☺️ Good review from my point of view
The receptionist was very clear about the Covid requirements, and made me feel comfortable regarding my Grandmother's care.
Just want to thank all those that made my Uncle Eugene Brownell’s stay there comfortable in all circumstances.Even though I was told he was a man of few words; his morning attendant was anxiously looked forward to very morning.. Uncle Gene would say; few words but he knows what he doing... I step into the bathroom and I return to find my bed totally made...He constantly; meaning every phone conversation; I would hear how good the food was ( and I get seconds; never leave that table hungry )but he raved about how clean the place was kept... “ you can eat off the floor” .... it was spotless and them girls need more money” .. always worrying about others.He enjoyed his times in conversation with others; especially those in Japanese; and his quiet times in the sunroom.He wanted to return home; but when he had to accept that wasn’t possible; he said “ could be a lot worse; so guess it will be alright”Again; my sincere heartfelt thanks for all that everyone did for him....
My wife was at Grand Islander and had a great experience. The staff did more for her than I ever expected. I want to thank all staff and leadership. We celebrated our 61 wedding anniversary staff decorated her room with balloons, it was fantastic! I highly recommend as they took great care of my wife. Everyone was great and I miss the staff.
My loved was at Grand Islander for tye past few months abd receiving excellent care. They have gone above and beyond helping me and my loved one to get acclimated to Long Term Care. Visitation has started and everytime I walk in I am greeted with a smile. I would recommend Grand Islander to those who need this care.
Appalled they sent my Mother home soiled (a PCA at my parent's house for her arrival confirmed it had been there for an extended period of time). They have a serious area of opportunity with their communication, especially with how little information they gave to our family, not just during her extended stay they 'strongly advised', but had transport literally drop my Mother off with no information for continued care. For the record, she isn't in a coherent state. Logic and reason tells me to leave this so others can avoid this establishment.
The Genesis Grand Islander in Middletown RI provides care for a beloved member of our family, a retired monk with health and age issues.Through a difficult time, the staff has managed the Covid 19 crisis with professionalism, responsible care, and excellent communications with residents’ families over the past year.We continue to be very grateful for their above-and-beyond work, responsive attitude and love.Spencer & Sally JonesWestwood, MA
My stay at the grand islander was very good and I would recommend it to anyone who has the needs to have physical therapy performed while needing to stay in a nursing home for a couple of months
There the greatest at what they do, when you come in they make you feel like home in every way. Anything you need their glad to help in any way,day or night. I would stay here any time now I know what it's like. They get a super (ten )
Everything has been good. The food is tasty and a good QUANTITY. IT'S nice to be able to choose d where to eat it. The staff is nice, helpful and seem concern that all is well. The room is comfortable. My only complaint is the toilet does not flush very well.hether
I spent 6 weeks in the TCU after surgery on my foot and needing PT OT and IV support. The people who work there really helped me get my body back under control physically and medically. They were respectful and caring and worked very hard everyday to help me and others improve. Because of the work they did I am able to be successful at home as I continue to heal.
I receive the best care ever at grand islander. I've been back 5 or 6 times and will go nowhere else. This is where I get the very best care and leave feeling well again.The thearpy is incredible. You are worked hard but with love. There goal is to get you home even though they'd never rush you. I've always been ready to go home. I love the staff. They are family to me and always welcome me back with open hearts. Love this place . My motto is there's no place like home. Home is my happy place. Grand islander is the next closest to home. Here I am home! Thanks to everyone for my care. Ramona perham
The Grand Islander really knows how to treat their patientsThe therapists, Cna's, Nurses are all wonderful . Especially Guion Williams! On a scale of 1-10 I give CNA Jenny Crawford a 10! She deserves so much praise! I really enjoyed all the attention she gave me she even did my Hair! I have no complaints in fact I did not meet one person i did not like! I would definitely return to the Grand islander if needed!!!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-05-19 | F | F | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-05-19 | C | C | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-05-19 | C | C | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2022-05-19 | E | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-05-19 | F | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2022-05-19 | F | F | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2022-05-19 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-05-19 | J | J | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2022-05-19 | J | J | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-05-19 | J | J | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-04-22 | D | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-04-22 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-15 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-01-15 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-11-16 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-04-01 | D | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-04-01 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-04-01 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-04-01 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-20 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
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