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Governors House
36 Firetown Road, Simsbury, CT 06070
Based on 14 reviews
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Services and Housing Options
Nursing Home, Respite, Skilled Nursing, RehabilitationEstimated Pricing
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Governors House Description
At Governor's House, we are passionate about helping you recover and compassionate in our approach. In a familial atmosphere, we strive to understand your health objectives and collaborate with our team of experts to create an individualized care plan that perfectly suits you.Price Comparison
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Governors House is a member of a larger group of communities called Genesis HealthCareConnect with a Free Senior Living Advisor
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Informational Videos
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Health
hospice care
short term rehab
therapists
dementia care
wound care
total parenteral nutrition
vision care
dialysis care
care planning
occupational therapy
joint replacement
medical director
psychiatric services
memory support
speech therapy
pharmaceutical delivery service
orthopedic rehabilitation
iv therapy
shortstay care
case management
dental care
pain management
person-centered care
respite care
nursing care
podiatry care
ventilator care
personal care
rehabilitation therapy
palliative care
audiology care
dietary and nutrition needs management
skilled nursing
medical center
medication management
individual treatment plans
registered nurses
attending physicians
Activities
recreation activities
art
activities of daily living
cultural, educational, religious and social activities
Dining
in-room dining options
private dining rooms for family gatherings
family dining room
Services
housekeeping
discharge planning
mail and newspaper service
Amenities
spacious rooms
scenic views
24-hour emergency alert and response system
beauty salon / barber services
private bathroom
complimentary laundry facility on-site
cable television
activity room
computer with internet access
phone service
private hospice room
smoke free environment
courtyard
telephone
wireless internet
alarm system to aid in the security of residents with cognitive deficits
fully air conditioned
garden
private balcony/ porch / patio
comfortable common and lounge areas to gather with friends and family
Pets
pet therapy
Employee Reviews for Genesis HealthCare in Simsbury, Connecticut
1 out of 5 stars. Based on 1 reviews
Employees who have worked for Genesis HealthCare in the Simsbury, CT area have generally had negative experiences. The main pros mentioned were that the autonomy was a plus and that some of the nurses were awesome and wouldn't sandbag them. The main cons mentioned were call outs, rude staff, poor pay, a them versus us attitude, horrible scheduling, and weekend call outs. Employees also mentioned that day time LPNs were showing up from previous jobs at 9am. Advice to management was to care about their facilities enough to care about their staff and to support their supervisors.Employee Reviews for Genesis HealthCare
2.69 out of 5 stars. Based on 1000 reviews
Overall, employees have mixed feelings about working for Genesis HealthCare. While some employees appreciate the flexible hours, good pay, and friendly coworkers, others have experienced poor management, low pay, and lack of appreciation from the company. Employees have noted a lack of communication, leadership, and advancement opportunities, as well as a lack of support from senior management. Employees have also expressed concerns about the benefits, pay, and lack of holidays. Advice to management includes treating employees better, investing in new hires, and focusing on patient care rather than productivity.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 4-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 07/25/90 and is run by a for profit organization. It is a large-sized nursing community with 73 nursing beds. Currently, there are 62 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $9,750.00. The facility has also had 1 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 1 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Ark Healthcare & Rehabilitation At Governor’S House is a nursing home with a 4-star overall rating, the second highest possible. The nursing home is in the top 30% of facilities in terms of overall rating and slightly higher than the state average. The nursing home is in the top half of facilities in terms of health inspection rating and slightly higher than the state average. This nursing home has a 5-star quality rating, the highest possible. The nursing home is in the top 20% of facilities in terms of quality rating and slightly higher than the state average.Staff Ratings
The Ark Healthcare & Rehabilitation at Governor's House has a 4-star staff rating, the second highest possible. The nursing home is in the bottom half of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. However, the nursing home is in the top 20% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is slightly higher than the state average. Furthermore, The Ark Healthcare & Rehabilitation at Governor's House is in the top 40% of facilities in terms of licensed staffing hours per resident per day and physical therapist staffing hours per resident per day. The licensed and physical therapist staffing hours per resident per day are both slightly higher than the state average.Covid Data
The Ark Healthcare & Rehabilitation at Governor's House is a nursing home that excels in vaccinating its residents and staff. The resident vaccination rate of 94.1% puts the facility in the top 40% of all nursing homes, while the slightly higher than average state resident vaccination rate of 93.2% places it 30th among all facilities. Additionally, the staff vaccination rate of 96.5% is in the top 30% of facilities and slightly lower than the state average staff vaccination rate of 96.8%. Finally, the covid booster rate of 95.3%, which is again slightly higher than the state average covid booster rate 92.3%, ranks The Ark within the top 30% for this metric as wellQuality Measures
The Ark Healthcare & Rehabilitation at Governor's House is a 5-star quality nursing home. Although the nursing home is in the bottom half of facilities in terms of residents given Pneumococcal vaccine, the residents given Pneumococcal vaccine is way higher than the state average. The nursing home is also in the bottom half of facilities in terms of residents whose need for help with daily activities has increased; however, the residents whose need for help with daily activities has increased is slightly lower than the state average. In addition, The Ark Healthcare & Rehabilitation at Governor's House is in the bottom 40% of facilities in terms of residents with a catheter inserted and left in their bladder; however, the residents with a catheter inserted and left in their bladder is slightly higher than the state average. Although The Ark Healthcare & Rehabilitation at Governor's House is in the bottom 20% of facilities in terms of residents who have depressive symptoms, the nursing home is still in the top 40% of facilities in terms of residents who lose too much weight - which is slightly lower than the state average.Emergency and Hospitalization Quality Measures
The Ark Healthcare & Rehabilitation at Governor's House is in the top 40% of facilities in terms of hospitalizations per 1000 days. This is slightly lower than the state average. The nursing home is also in the top 40% of facilities in terms of outpatient emergency department visits per 1000 days. This is again slightly lower than the state average. However, The Ark Healthcare & Rehabilitation at Governor's House shines when compared to other facilities in terms of short-stay residents who had outpatient emergency department visits. They are in the top 30% of all facilities, and this number is way lower than the state average. The one area where they could improve is short stay residents who were rehospitalized after a nursing home admission; they are currently in the bottom half of all facilities, and this number is higher than the state average.By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
The Simsbury Center Area
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you consent to being contacted either by My Caring Plan or our third-party partners at the phone number and contact information provided, including through the use of an automated dialer system. I agree to be bound by My Caring Plan’s Terms and Conditions and Privacy Policy
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
As a 12+ year resident I really enjoy the staff at Governors House
Great building and excellent staff.
Great building and staff!
Great teamwork and excellent staff.
Governor's House is proud to be a 5 star center!
Well, apparently I wasn't the only one kept in the dark about my loved one's problems in this place:nursinghomesite.com/insp…immediately tell a family member about situations?Really?
therapy did wonders for me and my recovery. Very comfortable place. I would recommend and return if I needed to!
It's only 8 am and it started at 5 am with 2 of them walking in my room, turning on the BRIGHT ceiling light. They proceeded to tell me it's cold in here. No kidding, I have ms and need my body temp down. They kept asking me if I wanted my windows closed. I said no. They both stood at the door, gave me horrible looks and then left. They left my light ON! I can't just get up and shut it off. So I put one of their plastic pillows over my eyes and went back to sleep. Oh, and I finally got my meds... At 2:45 am.
I would never recommend this facility to anyone. My loved one was there twice . We had him placed elsewhere .... the CNAS were unkind, slow to answer calls , and in one case, refused to do the job. The first time we were there, our loved one wanted to stay in the recliner longer.. he was not tired. The CNA turned the lights off in his room and closed the door. He is diabetic, and he cannot see in the dark . He called me , because no one would respond to his pleas to turn the light on in his room. I called and talked with one of the nurses, and she did not believe me. The bed was broken, the call button did not work the first time he was there... they gave him a dinner bell to ring when he needed help!!!! We could not believe it ... this hindered his ability to heal , because he was stressed and traumatized by the whole experience . Please, stay away. In addition , the communication was terrible , and we had to go through the stress of making sure he was getting basic care.
Normally I don’t like giving low reviews. But my Father in law was brought here after a bad fall and nothing good came from being at Governor’s House. Not sure if this facility is under new Management but I have noticed that most of the high star reviews are from 2 years ago. He ended up getting worse, developing bed sores, and had to go back to the hospital and the Family had him go somewhere else for proper care. From his experience at Governors House I would not consider going here.
Several years ago I placed my father in this facility. Initially I was pleased with the care. In the last 2 years they have had 3 different owners. The recent acquisition created numerous gaps in care and a communication nightmare. My father recently died and unfortunately is was not a good experience for me or him. They are trying to staff up but at this point very short staffed. The covering doctor is one of the most obnoxious, rude, self absorbed individuals I have ever met. He should not be a physician in elder care. If you love your family member, do not place him/her in this facility. You will be greatly disappointed. I hesitated writing this review but after the neglect my father experienced in the last six months, I had no choice. I am certain that their neglect expedited his death. He took so many falls, last of which left his head bleeding and bruised. The facility never reported the incident to me. If I had not been there on a daily basis I fear the his death may have been. even more painful.
After a very nasty fall at home, I had the good luck to be taken in at the Governor’s House in Simsbury. I feel my three week stay here has been very beneficial. I have gained strength and mobility through the excellent work of the therapy staff. Everyone has been most helpful, from the management to the staff. The food was well balanced, plentiful and tasty. The Nursing Aids were helpful, kind and cheerful at all times. I am also grateful for having been treated by the wound doctor. The activity staff brings cheer to those who have a hard time. I thank you all most sincerely for your care.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-02 | 2022-03-21 | F | Egress Deficiencies | Meet other general requirements. |
| 2021-12-02 | 2022-03-21 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-12-02 | 2022-03-21 | F | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-12-02 | 2022-03-21 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2021-12-02 | 2022-03-21 | F | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-12-02 | 2022-03-21 | D | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2021-12-02 | 2022-03-21 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-12-02 | 2022-03-21 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-12-02 | 2022-03-21 | F | Services Deficiencies | Meet other general requirements that are deficient. |
| 2021-12-02 | 2022-03-21 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-12-02 | 2022-03-21 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2021-12-02 | 2022-03-21 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-12-02 | 2022-03-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-12-18 | 2019-12-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-12-03 | 2019-01-11 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-12-03 | 2019-01-11 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-08 | D | D | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-01-13 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-01-13 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-01-13 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-09 | D | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-08-09 | D | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-12-07 | D | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-12-07 | D | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-12-07 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-12-07 | E | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-12-07 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-12-07 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-12-07 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-07-07 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-23 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-23 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2019-12-23 | D | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-23 | D | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2020-05-23 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-07 | D | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2018-12-07 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-07 | D | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2018-12-07 | E | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2018-12-07 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
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