Call for pricing and availability: (800) 780-8101

Good Samaritan Society - White Acres

7304 Good Samaritan Ct., El Paso, TX 79912

Based on 22 reviews


Services and Housing Options

Independent Living, Assisted Living, Memory Care, Nursing Home, Respite, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $3,019

Call for pricing and availability

(800) 780-8101

Good Samaritan Society - White Acres Description

At the Good Samaritan Society, we are dedicated to providing the highest level of quality care and service to our residents. We offer a wide range of amenities and services to ensure that our residents enjoy a carefree and fulfilling lifestyle.

Welcome to the Good Samaritan Society - White Acres! Our beautiful 23-acre campus is located in El Paso, Texas, at the southern end of the Rocky Mountains. Here, you'll find a full continuum of senior care and services, from twin homes or senior apartments, to post-acute rehabilitation, assisted living, memory care and long-term skilled nursing. El Paso is a vibrant community with a variety of attractions and historical sites, and 350 days of sunshine a year. We're proud to be the farthest west corner of Texas and home to the University of Texas at El Paso, the Sun Bowl football game, Fort Bliss and Texas Tech University Medical School. Thank you for choosing us as your home away from home.

Good Samaritan Society - White Acres is located 3.6 miles from Sunland Park, a small town with a population of 15,940. Other nearby cities and towns include Canutillo, El Paso, Fort Bliss and Ciudad Juárez. The community is in a middle class neighborhood where the average income is $60,503, 55% of the country has a higher median income.

This community provides Independent Living, Assisted Living, Memory Care, Nursing Home Care, Respite Care, Skilled Nursing and Rehabilitation and has Studio and Suite apartments available. Studio apartments start at an estimated $3,019 a month, while the average cost of Independent Living is $3,019 in El Paso, $3,129 in TX, and $3,394 in the United States. These prices are estimated. Good Samaritan Society - White Acres is a member of a larger group of communities called Good Samaritan Society. Good Samaritan Society - White Acres is ranked 33 out of 34 communities in El Paso and is ranked 2070 out of 2138 communities in TX.

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Parent Organization Videos

Health

care planning

counseling

physician

pain management

physical, occupational and speech therapy

orthopedic rehabilitation

medicare-certified

bathing

certified nurse practitioners

respite care services

post-acute care

outpatient therapy

medication management

physical, occupational and speech therapies

rehabilitation services

emergency assistance

continuum of care to meet additional care needs

home health care

assistance with daily tasks

medications

a registered dietitian

social services and discharge planning

specialized memory care

pharmacy services

24-hour skilled nursing care

dressing

short-term rehabilitation

long-term care

wound care

assistance with grooming

nursing supervision

iv therapy

transitional care

cardiac recovery

licensed nursing staff

nursing assessments

stroke recovery

caregiver

Activities

activities program

wellness programming

daily activities

movies

therapeutic recreation

social activities

Dining

chef-prepared meals

snacks

restaurant-style dining room

Services

transportation provided

24-hour supervision

grounds maintenance

snow removal

laundry and housekeeping

optional services

short-term stay

home maintenance

personal assistance

respite stays

bi-weekly housekeeping

supportive services

scheduled transportation services

Amenities

emergency response systems

beauty salon

therapy gym

gathering areas

beauty and barber shop

walking paths

swimming pool

exercise room

jacuzzi

courtyard

free wi-fi

smoke-free

storage

community room

lounge

emergency response call system

internet

covered parking

sensory room

wellness center

personal emergency response system

library

individually controlled heating and air conditioning

spa

woodworking shop

patio or balcony

laundry room

common areas

arts and crafts studio

cable television

fully equipped kitchen

computer lab

security

utilities

elegant dining room

full bathroom

beauty shop

hair salon

Pets

pets

Religious

religious services

chapel

spiritual programs

visiting chaplain

worship services

non-denominational devotions

Information from Centers for Medicare & Medicaid Services

This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 3-star long-stay rating. Additionally, within its staffing rating, this facility received a 3 star registered nurse rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/01/92 and is run by a for profit organization. It is a large-sized nursing community with 55 nursing beds. Currently, there are 40 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.

Alerts from Centers for Medicare & Medicaid Services

This facility has been given 1.0 fine by The Centers for Medicare & Medicaid Services for a total of $8,037.25. The facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.

Staffing Metrics

This Facility
State Average

Reported Nurse Aide Staffing Hours per Resident per Day

2.03
1.91

Reported LPN Staffing Hours per Resident per Day

1.1
1.06

Reported RN Staffing Hours per Resident per Day

0.5
0.37

Reported Licensed Staffing Hours per Resident per Day

1.59
1.44

Reported Total Nurse Staffing Hours per Resident per Day

3.63
3.34

Reported Physical Therapist Staffing Hours per Resident Per Day

0.09
0.06

Long Stay Metrics

This Facility
State Average

Percentage of high risk long-stay residents with pressure ulcers

14.81
7.41

Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine

100
99.44

Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine

100
98.49

Percentage of long-stay residents experiencing one or more falls with major injury

2.38
2.86

Percentage of long-stay residents who have depressive symptoms

0
2

Percentage of long-stay residents who lose too much weight

1.71
5.82

Percentage of long-stay residents who received an antianxiety or hypnotic medication

24.39
23.81

Percentage of long-stay residents who received an antipsychotic medication

9.73
11.35

Percentage of long-stay residents who were physically restrained

0
0

Percentage of long-stay residents whose ability to move independently worsened

16.69
21.31

Percentage of long-stay residents whose need for help with daily activities has increased

16.13
18.83

Percentage of long-stay residents with a catheter inserted and left in their bladder

3.27
1.06

Percentage of long-stay residents with a urinary tract infection

0.83
1.14

Percentage of low risk long-stay residents who lose control of their bowels or bladder

39.02
46.79

Number of hospitalizations per 1000 long-stay resident days

1.63
1.89

Number of outpatient emergency department visits per 1000 long-stay resident days

1.84
1.4

Short Stay Metrics

This Facility
State Average

Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine

96.28
90.37

Percentage of short-stay residents who made improvements in function

56.03
63.79

Percentage of short-stay residents who newly received an antipsychotic medication

0.8
1.59

Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine

94.7
85.85

Percentage of short-stay residents who had an outpatient emergency department visit

16
10.87

Percentage of short-stay residents who were rehospitalized after a nursing home admission

20
25.43

Healthcare Near Good Samaritan Society - White Acres

Good Samaritan Society - White Acres is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is The Hospitals of Providence Transmountain Campus which is 3.9 miles away, but there are also other hospitals in the area including Peak Behavioral Health, and William Beaumont Army Medical Center. Pharmacies close by are CVS Pharmacy which is 0.9 miles away, Walgreens, and CVS. Have to go to the dentist? Options include El Paso Endodontics which is 0.5 miles away, Ronald W Care DDS, and Cirujano Dentista.

Surrounding Area

Good Samaritan Society - White Acres is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order Asian at Pei Wei, pizza at Ardovino's Pizza or Italian at Café Italia. Love the arts? Head on over to The Summit, McKelligon Canyon Amphitheatre, or Rubin Center. Enjoy shopping? Spend some time at Fort Bliss Exchange, Plaza de la Tecnología, or Juárez. Looking for a park to relax at? Enjoy the outdoors at Bartlett Park, Westside Community Park, or Irwin J. Lambka.

Weather

Weather in the area consists of an average of 65 days of rain, 1 days of snow and 297 days of sun and the total precipitation is around 0.5 inches a year. The region reaches a high of 87°F in the summer and 48°F in the winter, with an average temp of 69.1°F throughout the year. The average humidity is 33.1%, with max winds averaging around 14.0 mph.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Licensing

This community is licensed by the state of TX. It is a large-sized community with 76 total beds.

Disclaimer

My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

Get exact pricing & check availability

By clicking "Get Exact Costs" you agree to our Partner's Terms of Use. You also consent that we, or our partner's customer communities, can reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our partner's Privacy Policy describes their information collection and use.

Reviews

General Staff Rating
Based on 8 total reviews
Care Staff Rating
Based on 9 total reviews
Cleanliness Rating
Based on 1 total reviews
Activities and Services Rating
Based on 1 total reviews
Xiola X.
2020-09-18

1.0 rating


Terrible. Should be ZERO stars. My mother was a resident in their "skilled" care area for 10 days. During her stay here, she needed to be rushed to the hospital in the middle of the night. Long story short, after her 5-day stay in the hospital, she was ready to be discharged back to White Acres. The hospital social worker called White Acres to arrange her discharge to them and was told by White Acres that because my mother pushed the nurse button one too many times, they determined they could no longer provide for her needs--that she required more care than they could provide. Um, DO YOUR JOB, White Acres! You are a NURSING HOME! This was the first I had heard of this ever being an issue!--not from White Acres, but from this social worker at the hospital! Yes, they basically made us have to scramble to find a new facility for my mom within 1-2 days. They basically DUMPED her at the hospital. The social worker at the hospital was shocked and told me what White Acres did "is not illegal, but it's just wrong." So, if you want your bedridden loved one to have human contact no more than perhaps a rushed, 10 minute interaction every 2 hours, and you do not want your loved one to complain about their neglect, then this is your place. My mother would call ME several times during the day to get me to phone call the nurses to give her water, hand her the remote, change her diaper, etc. because her nurse call button was being ignored.Administration is clueless and no one knows what anyone else is doing. They only care about their tiny area and do not consider the holistic care of their residents. The amount of ineptitude and miscommunication I experienced with their staff in the span of 10 days was staggering. I could go on and on here with more examples.Please note that these comments are made during the time of COVID. So, now we are trying The Bartlett instead. Best wishes to all of you trying to make an informed decision on the best place for your loved one. It's not easy.

Britney L.
2018-09-03

1.0 rating


My father died face down on the floor covered in feces. He wasn't capable of walking, or standing on his own weight. I was notified that he had been sent to the hospital only to be informed he was dead. No one has any answers as to what actually happened to my father at white acres. Such as how he got on the floor, why they think he passed so suddenly. Everyone I asked just didn't know, how do they not know....the only thing they informed me of was that he was puking and had lots of diarrhea suddenly that evening. No one ever called me that night about him being so sick, and even the day previous I had raised concerns about the health of my father but answers are never given. My fathers roommate wasn't in the room but told me it took them forever to get an ambulance there. Its already been 4 days since his death and none of them have bothered to contact me with any real information. There was also stuff missing out of his room when I came to collect them after identifying his body at the hospital. I saw my dad just the day previous and he said his oxygen levels were dropping pretty low that past few evenings when I raised concerns about that and doing some tests, I was also never given any answers. I have no idea if my father died alone on that floor covered in poop, or if someone was with him when he died. I don't understand how they don't have any answers.

R D.
2015-08-08

1.0 rating


We sent my mother there for short term rehab after abdominal surgery at Providence.  The day of her impending discharge, I set up her stay there with the admissions director (whose name I will withhold).  When my mother got there, she was put in a room not much bigger than a closet, with no TV, in the nursing home area.  The bed there had no guard rails and was pushed up against the wall (so, were they thinking they at least would have 50% of the possible falls covered?).  In front of a group of people in the room (consisting of my brother and my mother's care giver), a nurse comes in and changes my mother's diaper.  How dehumanizing is that?  Come to find out, White Acres did not have any rooms available in their rehab center, so they threw my Mom in this closet in their nursing home area.  They knew at the time I made arrangements for my mother to stay there that they had no room.  How dishonest!  We got my mother out of there within 8 hours.  Makes you wonder with ethics like that, if they are bilking Medicare somehow.  Unfortunately, there are not a lot of good options in El Paso for short term therapy.  The hospitals dedicated to short term therapy are a better option, from my experience.  Monte Vista, another nursing home, has a short term rehab facility, but also from a prior experience with my Dad, its not that great, either.

Aurora Jefferson
2021-06-01

1.0 rating


Their negligence killed my loved one.

Suzanne Martinez
2021-05-01

1.0 rating


If you want your loved one to loose weight ( this case my husband) this is the place for you.After 2 1/2 weeks he lost over 20 pounds. He needed 100% help with eating.I would not recommend this place

Marc Medina
2021-04-01

5.0 rating


I want to thank every member of the staff for your patience with my auntie and while dealing with me. I had a lot of questions during a very confusing time and you all came through with informative, yet comforting answers/solutions. Everyone from Miriam & Diane, Admitting; Rocio, Social Worker, Michael & Jennifer, Nurses; Xochil, Activities Director; support staff; and Marisela from their in-house hospice. Marisela was especially helpful during her visit by providing grieving counseling. Thank you all again.

Maggie Portillo
2021-02-01

5.0 rating


My father in law has been a resident here for 3 years. Any issues we have ever had , have been addressed and taken care of. The staff is caring and have always answered any questions or concerns we have had. A nursing home was not our 1st choice but we are extremely grateful for the care my father in law has received.

Gema Suggs
2021-02-01

5.0 rating


We have our maternal grandmother and we are very pleased with their services. They have been very open to discuss any concerns that come up. The transition of having our grandmother placed in a nursing home was very tough. However, we are grateful that the Good Samaritan personnel have always helped us and my grandmother with the transition. During these difficult COVID times we have not missed a meeting with our grandmother.

Dolores Jurado
2021-02-01

5.0 rating


Quiero agradecer al personal ya que todos se portaron con una gran calidad humanaCNA PETRITAENFERMERA MAYRA Y ROSYTRABAJADORA SOCIAL ALMAEXCELENTES PERSONASGRACIAS POR SU APOYO

Briana Gonzalez
2021-02-01

1.0 rating


DONT TRUST THEM!We arranged my grandfather to attend this facility and last minute they had called us saying they denied his request because of the questions we asked them before we got him transferred. MYRIAM the lady that is in charge said they were offended due to our questions.Questions such as how long can we visit our grandfather and when, if there are doctors on site (which they said no) and if they can be trusted due to how many negative reviews we had seen.How disrespectful of them to deny our request last minute only because we wanted to make sure our grandfather was going to a safe place.They denied us because I believe they have something to hide. The lady that had denied us and got offended was named MYRIAM.I WOULD NOT TRUST THEM WITH YOUR LOVED ONES.

Maria Vaquera
2021-01-01

2.0 rating


Don’t recommend you take your love ones here during the Covid pandemic. You will be unable to see your love one and they won’t take care of them like they should. If you love your family member don’t bring them here, I just buried my father.

Melissa Ryther
2021-01-01

5.0 rating


My parents are very happy at White Acres, El Paso. The staff and care is first rate. I can't believe the improvement in only a couple of weeks. Everyone has bent over backwards to make my parents happy.

Cookie Brockman
2020-01-01

1.0 rating


I never believed they stories I heard about the care provided to our loved ones. 6 months later I am shocked and appalled at the lack of attention they pay to their patients. I am currently in the process of transferring my 90-year old father, with Alzheimer’s, out of this place. As his power of attorney, they refuse to return my calls, they forget to get my father to his doctor’s appointments, then say they rescheduled without letting me or the doctors’ offices know! I have left over 30 phone messages, have attempted to Speak or meet with the Adminstrator, director of nursing, or social worker. No one returns calls. Their billing is not up to date. For 3 months I had a $3,400.00 credit, then suddenly, I owed them $3,800.00. I was unable to reach anyone by phone or in person about this either. Finally, I was contacted for a care plan meeting by phone and everyone was saying they left messages! I’m always available for my father. The social worker Rocio went as far as saying she never called back regarding my issues because that is not her job description to help patient and family workers solve problems, then hung up on me!Please do not subject you loved ones to this facility that is only interested in collecting money, not caring, nor respecting their patients.

furtado nezi
2020-01-01

1.0 rating


Claudia Munoz
2020-01-01

1.0 rating


Mean ladies, waiting over 30 minutes with the “need assistance” light on, she comes in to ask me to turn it off instead of actually asking what my Grandma needed.

Sandra Hinojos
2019-01-01

5.0 rating


My aunt from Arizona is looking to move to El Paso and we toured the facility. She was very happy with the staff as they were very well informed and very courteous. The facility itself was very clean and decorated beautifully for the holidays. She was most impressed that it smelled so clean. If she does decide to move, she said this would be the place she would want to live in.

Janette Estrada
2019-01-01

3.0 rating


Please don't take your loved one here. They do not have the capability or enough professional staff to provide the care needed. It is a joke. The facility is not equipped to be a rehab facility. If your hospital says they will facilitate the transfer please go there first!

Aylin Rodriguez
2019-01-01

5.0 rating


Britney Bee
2019-01-01

1.0 rating


My father died face down on the floor covered in feces. He wasn't capable of walking, or standing on his own weight. I was notified that he had been sent to the hospital only to be informed he was dead. No one has any answers as to what actually happened to my father at white acres. Such as how he got on the floor, why they think he passed so suddenly. Everyone I asked just didn't know, how do they not know....the only thing they informed me of was that he was puking and had lots of diarrhea suddenly that evening. No one ever called me that night about him being so sick, and even the day previous I had raised concerns about the health of my father but answers are never given. My fathers roommate wasn't in the room but told me it took them forever to get an ambulance there. Its already been 4 days since his death and none of them have bothered to contact me with any real information. There was also stuff missing out of his room when I came to collect them after identifying his body at the hospital. I saw my dad just the day previous and he said his oxygen levels were dropping pretty low that past few evenings when I raised concerns about that and doing some tests, I was also never given any answers. I have no idea if my father died alone on that floor covered in poop, or if someone was with him when he died. I don't understand how they don't have any answers.

Deborah Quintana
2019-01-01

1.0 rating


Negative review all around...

Craig Sears
2019-01-01

1.0 rating


Using google maps on the fly is garbage

Z Estrada
2019-01-01

5.0 rating


Health and Fire Safety Deficiencies

The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

Scope
Severity of Deficiency Isolated Pattern Widespread
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

Fire Safety Deficiencies

Survey Date Correction Date Letter Category Description
2019-01-30 2019-02-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

Health Safety Deficiencies

Survey Date Correction Date Letter Category Description
2021-08-10 2021-09-17 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2021-08-10 2021-09-17 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2021-03-29 2021-03-29 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2021-05-14 2021-06-25 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2021-05-14 2021-06-25 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
2021-05-14 2021-06-25 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
2021-05-14 2021-06-25 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
2021-05-14 2021-06-25 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2021-05-14 2021-06-25 D Quality of Life and Care Deficiencies Provide or get specialized rehabilitative services as required for a resident.
2020-01-09 2020-01-31 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
2020-01-09 2020-01-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2020-01-09 2020-01-31 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2020-01-09 2020-01-31 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
2019-09-04 2019-09-26 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
2019-02-01 2019-02-11 E Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
2019-02-01 2019-02-11 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2019-02-01 2019-02-11 E Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
2019-02-01 2019-02-11 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Bus Stops

Bay F

0.8 miles away

Bay E

0.8 miles away

Bay D

0.8 miles away

Westside Transit Center

0.8 miles away

Bay A

0.8 miles away

Places of Worship

Mision de San Jose

11.1 miles away

San Jose

20.9 miles away

Supermarkets

Walmart Supercenter

0.7 miles away

Albertsons

0.7 miles away

Sam's Club

0.8 miles away

Lowe's Big 8 Foods

1.0 miles away

Walmart Neighborhood Market

1.0 miles away

Banks

Bank of America

0.6 miles away

Wells Fargo

0.9 miles away

GECU

1.0 miles away

Bank of the West

1.2 miles away

BBVA Compass Bank

2.1 miles away

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Nearby Senior Living in Texas

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