Call for pricing and availability: (800) 780-8101
Good Samaritan Society - White Acres
7304 Good Samaritan Ct., El Paso, TX 79912
Based on 22 reviews
Use Green Arrows Above to View All Images
Services and Housing Options
Independent Living, Assisted Living, Memory Care, Nursing Home, Respite, Respite, Skilled Nursing, RehabilitationEstimated Pricing
For Pricing & Availability
(800) 780-8101To Reach a Resident
(915) 834-2483Find a Senior Community that Best Fits Your Needs
Good Samaritan Society - White Acres Description
The Good Samaritan Society is devoted to offering unparalleled excellence in service, tenderhearted attention and a variety of amenities so our residents can experience an effortless, rewarding lifestyle that meets their individual requirements. Nestled on 23 acres of picturesque El Paso, Texas, Good Samaritan Society – White Acres offers a comprehensive range of senior care and services - from twin homes or apartments for seniors to post-acute rehabilitation, assisted living, memory care and long-term skilled nursing.Price Comparison
Ranking
Parent Organization
Good Samaritan Society - White Acres is a member of a larger group of communities called Good Samaritan SocietyConnect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Senior Living Videos
Parent Organization Videos
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Amenities
Good Samaritan Society - White Acres offers a wide range of amenities for residents to enjoy. The community features a chapel, community room, dining room, guest housing, library, salon, swimming pool, walking trails, wellness center and whirlpool. Residents can take advantage of all these amenities to stay active and engaged in their retirement years.Services
Good Samaritan Society - White Acres offers a range of services for those in need. These services include Assisted Living, Independent Living, Memory Care, Rehabilitation Therapy (Inpatient and Outpatient), Caregiver Support, Respite Care and Long-term Care. Each of these services is designed to provide the highest quality of care for those in need, allowing them to live their best life. The staff at Good Samaritan Society - White Acres are highly trained and dedicated to providing the best possible care for all their clients.Health
care planning
counseling
physician
pain management
physical, occupational and speech therapy
orthopedic rehabilitation
medicare-certified
bathing
certified nurse practitioners
respite care services
post-acute care
outpatient therapy
medication management
physical, occupational and speech therapies
rehabilitation services
emergency assistance
continuum of care to meet additional care needs
home health care
assistance with daily tasks
medications
a registered dietitian
social services and discharge planning
specialized memory care
pharmacy services
24-hour skilled nursing care
dressing
short-term rehabilitation
long-term care
wound care
assistance with grooming
nursing supervision
iv therapy
transitional care
cardiac recovery
licensed nursing staff
nursing assessments
stroke recovery
caregiver
Activities
activities program
wellness programming
daily activities
movies
therapeutic recreation
social activities
Dining
chef-prepared meals
snacks
restaurant-style dining room
Services
transportation provided
24-hour supervision
grounds maintenance
snow removal
laundry and housekeeping
optional services
short-term stay
home maintenance
personal assistance
respite stays
bi-weekly housekeeping
supportive services
scheduled transportation services
Amenities
emergency response systems
beauty salon
therapy gym
gathering areas
beauty and barber shop
walking paths
swimming pool
exercise room
jacuzzi
courtyard
free wi-fi
smoke-free
storage
community room
lounge
emergency response call system
internet
covered parking
sensory room
wellness center
personal emergency response system
library
individually controlled heating and air conditioning
spa
woodworking shop
patio or balcony
laundry room
common areas
arts and crafts studio
cable television
fully equipped kitchen
computer lab
security
utilities
elegant dining room
full bathroom
beauty shop
hair salon
Pets
pets
Religious
religious services
chapel
spiritual programs
visiting chaplain
worship services
non-denominational devotions
Employee Reviews for Good Samaritan Society in El Paso, Texas
2.71 out of 5 stars. Based on 7 reviews
Employees of Good Samaritan Society in the El Paso, TX area generally have positive things to say about their experience working there. They appreciate the positive culture among employees and residents, the willingness to help each other, and the opportunities for new nurses. However, there are some areas of improvement. Employees find the job to be very demanding and physical, and there is a lack of staff to help. Favoritism is also an issue, and the nurse to patient ratio is not safe. Employees suggest that management should be more receptive to suggestions from employees, treat all employees equally, get more staff to help, provide more detailed training for new nurses, and explain how they want things done instead of just yelling. Nightshift is seen as a more pleasant experience as it is calmer and the pay is better, but the management is seen as non-existent and often tries to guilt employees out of taking days off. The pay is okay, co workers are friendly, and there is some schedule flexibility. The job is simple and the residents and families are seen as awesome. There is also training available for continuing education credit hours.Employee Reviews for Good Samaritan Society
3.16 out of 5 stars. Based on 974 reviews
The Good Samaritan Society has generally positive reviews from employees. They appreciate the flexible schedule, willing to listen to employees, good benefits, and supportive system from the National Campus. Employees also enjoy the mission and culture of compassion. However, there are some cons such as pay being negligible compared to other companies, no official PTO, short staffing, long hours, poor management, and lack of corporate support. Employees suggest that the company should update their EMR, provide more team management, higher pay for nurses and CNAs, and provide more training and corporate support.Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 4 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/01/92 and is run by a for profit organization. It is a large-sized nursing community with 55 nursing beds. Currently, there are 47 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $8,208.92. The facility has had 2 substantiated complaints reported in the last 3 years that resulted in a citation.Overall Ratings
The Good Samaritan Society--White Acres is a nursing home that is in the top half of facilities in terms of overall rating. The overall rating for this nursing home is slightly higher than the state average. Additionally, this nursing home is also in the top half of facilities in terms of health inspection rating. The health inspection rating for this nursing home is also slightly higher than the state average. However, where this nursing home really excels is quality rating--it has a 4-star quality rating, which is second highest possible. The quality rating for this nursing home is again slightly higher than the state average.Staff Ratings
The Good Samaritan Society-White Acres is a nursing home with a 4-star staff rating, the second highest possible. The nursing home is in the bottom 40% of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly lower than the state average. However, the nursing home is in the top 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly higher than the state average. Additionally, the nursing home is in the bottom 40% of facilities in terms of RN staffing hours per resident per day; though, RN staffing hours at this nursing home are still slightly higher than the state average. The nursing home does better in licensed staffing hours per resident per day, falling within the top 40% of all facilities and providing residents with slightly more licensed care than what's found on average statewide. Physical therapist staffing at this facility falls to the bottom 40% percent of all nursing homes studied, with physical therapist staffing hours coming in below state averages.Covid Data
The Good Samaritan Society--White Acres is a nursing home in the top 10% of facilities in terms of resident vaccination rate. The nursing home has a resident vaccination rate of 100.0%, which is much higher than the state average of 81.0%. The staff vaccination rate at the nursing home is also quite high, at 96.6%. This puts the Good Samaritan Society--White Acres in the top 30% of facilities in terms of staff vaccination rates. The covid booster rate at the nursing home is 98.0%, which puts it in the top 20% of all facilities and once again highlights how dedicated the Good Samaritan Society--White Acres is to protecting its residents from harm.Quality Measures
The Good Samaritan Society--White Acres is a nursing home that is in the top 20% of facilities in terms of residents who have depressive symptoms. The nursing home is in the top half of facilities in terms of residents that have one or more falls with a major injury. The nursing home is in the bottom 10% of facilities in terms of residents with a catheter inserted and left in their bladder.Emergency and Hospitalization Quality Measures
The Good Samaritan Society--White Acres nursing home is in the top 30% of facilities in terms of hospitalizations per 1000 days. This is lower than the state average. The nursing home is also in the bottom 10% of facilities in terms of outpatient emergency department visits per 1000 days. This number is higher than the state average. However, the nursing home is in the top 20% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission, which is way lower than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Sunland Park Area
Healthcare Nearby
Hospitals
Pharmacies
Dentists
Essentials Nearby
None Found
Bus Stations
Supermarkets
Banks
Things to do in the Area
Places of Worship
Parks
Shopping
Culture
Restaurants
Weather
Licensing
This community is licensed by the state of TX. It is a large-sized community with 76 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Cleanliness Rating
Activities and Services Rating
Terrible. Should be ZERO stars. My mother was a resident in their "skilled" care area for 10 days. During her stay here, she needed to be rushed to the hospital in the middle of the night. Long story short, after her 5-day stay in the hospital, she was ready to be discharged back to White Acres. The hospital social worker called White Acres to arrange her discharge to them and was told by White Acres that because my mother pushed the nurse button one too many times, they determined they could no longer provide for her needs--that she required more care than they could provide. Um, DO YOUR JOB, White Acres! You are a NURSING HOME! This was the first I had heard of this ever being an issue!--not from White Acres, but from this social worker at the hospital! Yes, they basically made us have to scramble to find a new facility for my mom within 1-2 days. They basically DUMPED her at the hospital. The social worker at the hospital was shocked and told me what White Acres did "is not illegal, but it's just wrong." So, if you want your bedridden loved one to have human contact no more than perhaps a rushed, 10 minute interaction every 2 hours, and you do not want your loved one to complain about their neglect, then this is your place. My mother would call ME several times during the day to get me to phone call the nurses to give her water, hand her the remote, change her diaper, etc. because her nurse call button was being ignored.Administration is clueless and no one knows what anyone else is doing. They only care about their tiny area and do not consider the holistic care of their residents. The amount of ineptitude and miscommunication I experienced with their staff in the span of 10 days was staggering. I could go on and on here with more examples.Please note that these comments are made during the time of COVID. So, now we are trying The Bartlett instead. Best wishes to all of you trying to make an informed decision on the best place for your loved one. It's not easy.
My father died face down on the floor covered in feces. He wasn't capable of walking, or standing on his own weight. I was notified that he had been sent to the hospital only to be informed he was dead. No one has any answers as to what actually happened to my father at white acres. Such as how he got on the floor, why they think he passed so suddenly. Everyone I asked just didn't know, how do they not know....the only thing they informed me of was that he was puking and had lots of diarrhea suddenly that evening. No one ever called me that night about him being so sick, and even the day previous I had raised concerns about the health of my father but answers are never given. My fathers roommate wasn't in the room but told me it took them forever to get an ambulance there. Its already been 4 days since his death and none of them have bothered to contact me with any real information. There was also stuff missing out of his room when I came to collect them after identifying his body at the hospital. I saw my dad just the day previous and he said his oxygen levels were dropping pretty low that past few evenings when I raised concerns about that and doing some tests, I was also never given any answers. I have no idea if my father died alone on that floor covered in poop, or if someone was with him when he died. I don't understand how they don't have any answers.
We sent my mother there for short term rehab after abdominal surgery at Providence. The day of her impending discharge, I set up her stay there with the admissions director (whose name I will withhold). When my mother got there, she was put in a room not much bigger than a closet, with no TV, in the nursing home area. The bed there had no guard rails and was pushed up against the wall (so, were they thinking they at least would have 50% of the possible falls covered?). In front of a group of people in the room (consisting of my brother and my mother's care giver), a nurse comes in and changes my mother's diaper. How dehumanizing is that? Come to find out, White Acres did not have any rooms available in their rehab center, so they threw my Mom in this closet in their nursing home area. They knew at the time I made arrangements for my mother to stay there that they had no room. How dishonest! We got my mother out of there within 8 hours. Makes you wonder with ethics like that, if they are bilking Medicare somehow. Unfortunately, there are not a lot of good options in El Paso for short term therapy. The hospitals dedicated to short term therapy are a better option, from my experience. Monte Vista, another nursing home, has a short term rehab facility, but also from a prior experience with my Dad, its not that great, either.
I want to thank every member of the staff for your patience with my auntie and while dealing with me. I had a lot of questions during a very confusing time and you all came through with informative, yet comforting answers/solutions. Everyone from Miriam & Diane, Admitting; Rocio, Social Worker, Michael & Jennifer, Nurses; Xochil, Activities Director; support staff; and Marisela from their in-house hospice. Marisela was especially helpful during her visit by providing grieving counseling. Thank you all again.
My father in law has been a resident here for 3 years. Any issues we have ever had , have been addressed and taken care of. The staff is caring and have always answered any questions or concerns we have had. A nursing home was not our 1st choice but we are extremely grateful for the care my father in law has received.
We have our maternal grandmother and we are very pleased with their services. They have been very open to discuss any concerns that come up. The transition of having our grandmother placed in a nursing home was very tough. However, we are grateful that the Good Samaritan personnel have always helped us and my grandmother with the transition. During these difficult COVID times we have not missed a meeting with our grandmother.
DONT TRUST THEM!We arranged my grandfather to attend this facility and last minute they had called us saying they denied his request because of the questions we asked them before we got him transferred. MYRIAM the lady that is in charge said they were offended due to our questions.Questions such as how long can we visit our grandfather and when, if there are doctors on site (which they said no) and if they can be trusted due to how many negative reviews we had seen.How disrespectful of them to deny our request last minute only because we wanted to make sure our grandfather was going to a safe place.They denied us because I believe they have something to hide. The lady that had denied us and got offended was named MYRIAM.I WOULD NOT TRUST THEM WITH YOUR LOVED ONES.
I never believed they stories I heard about the care provided to our loved ones. 6 months later I am shocked and appalled at the lack of attention they pay to their patients. I am currently in the process of transferring my 90-year old father, with Alzheimer’s, out of this place. As his power of attorney, they refuse to return my calls, they forget to get my father to his doctor’s appointments, then say they rescheduled without letting me or the doctors’ offices know! I have left over 30 phone messages, have attempted to Speak or meet with the Adminstrator, director of nursing, or social worker. No one returns calls. Their billing is not up to date. For 3 months I had a $3,400.00 credit, then suddenly, I owed them $3,800.00. I was unable to reach anyone by phone or in person about this either. Finally, I was contacted for a care plan meeting by phone and everyone was saying they left messages! I’m always available for my father. The social worker Rocio went as far as saying she never called back regarding my issues because that is not her job description to help patient and family workers solve problems, then hung up on me!Please do not subject you loved ones to this facility that is only interested in collecting money, not caring, nor respecting their patients.
My aunt from Arizona is looking to move to El Paso and we toured the facility. She was very happy with the staff as they were very well informed and very courteous. The facility itself was very clean and decorated beautifully for the holidays. She was most impressed that it smelled so clean. If she does decide to move, she said this would be the place she would want to live in.
Please don't take your loved one here. They do not have the capability or enough professional staff to provide the care needed. It is a joke. The facility is not equipped to be a rehab facility. If your hospital says they will facilitate the transfer please go there first!
My father died face down on the floor covered in feces. He wasn't capable of walking, or standing on his own weight. I was notified that he had been sent to the hospital only to be informed he was dead. No one has any answers as to what actually happened to my father at white acres. Such as how he got on the floor, why they think he passed so suddenly. Everyone I asked just didn't know, how do they not know....the only thing they informed me of was that he was puking and had lots of diarrhea suddenly that evening. No one ever called me that night about him being so sick, and even the day previous I had raised concerns about the health of my father but answers are never given. My fathers roommate wasn't in the room but told me it took them forever to get an ambulance there. Its already been 4 days since his death and none of them have bothered to contact me with any real information. There was also stuff missing out of his room when I came to collect them after identifying his body at the hospital. I saw my dad just the day previous and he said his oxygen levels were dropping pretty low that past few evenings when I raised concerns about that and doing some tests, I was also never given any answers. I have no idea if my father died alone on that floor covered in poop, or if someone was with him when he died. I don't understand how they don't have any answers.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2019-01-30 | 2019-02-11 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-08-10 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2021-08-10 | D | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
2021-05-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
2021-05-14 | D | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2021-05-14 | D | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2021-05-14 | D | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
2021-05-14 | D | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-05-14 | D | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
2021-03-29 | G | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
2020-01-09 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
2020-01-09 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
2020-01-09 | D | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
2020-01-09 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-09-04 | E | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
2019-02-01 | E | E | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
2019-02-01 | E | E | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
2019-02-01 | E | E | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
2019-02-01 | E | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Nearby Senior Living in El Paso
Nearby Senior Living in Texas
Close Cities
Senior Living Articles
Apartments for Seniors Based on Income
If you are a senior looking for an affordable place to live, you may want to consider renting an apartment. There are several options available for seniors based on their income, preferences, needs, and other factors. This article will provide information on resources to help you find an affordable apartment in your area. What are …
Apartments for Seniors Based on Income Read More »
Low-Income Housing For Seniors
Seeking out low-income housing can be an overwhelming task. If you are looking for low-income housing options for yourself, or a loved one, it is important to know your options, rights and what resources are available to you. There are many questions to ask yourself to determine the right option; What can you afford? What …
Low-Income Housing For Seniors Read More »
Memory care vs. nursing homes
Deciding on senior housing can be difficult. This is especially true if your senior has dementia or other conditions. In this case, you’re likely considering memory care vs. nursing homes, but aren’t sure which is best. There are stark differences between these two types of care facilities and you’ll want to understand their unique features. …
Memory care vs. nursing homes Read More »
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks. But how will you pay for assisted living? Paying for assisted living can be a tricky topic. Unlike …
How to pay for assisted living Read More »
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs. In particular, the difference between independent living vs. assisted living can be difficult to navigate. Not sure whether independent living vs. assisted living is right for you? Let’s help you make the choice by going over …
Independent Living vs. Assisted Living Read More »
When is it Time for Assisted Living
Wondering if it is time for assisted living for your loved one is a common question for caregivers. As a caregiver, you might have been considering the question for months or possibly even years. Your loved one might have declined to continue the discussion as the thought of moving out of their family home and …
When is it Time for Assisted Living Read More »