Golden Orchard Ii

Orchard Care in Centennial is highly praised for its care and professionalism, with staff members like Marcella Reyes being noted for their helpfulness and responsiveness. The community is described as a great place with wonderful staff, providing a warm and welcoming environment. New residents, including those who are elderly and initially resistant, are settling in nicely, appreciating the individualized care and concern due to the facility's size.

Special recognition is given to the team for their kindness, attention to detail, and willingness to learn, especially in the treatment and management of disease processes. The management and caretakers at Golden Orchard are commended for their amazing care, creating a nurturing environment physically, emotionally, and mentally for clients. Recent renovations by new ownership have transformed it into a wonderful "boutique" Assisted Living Facility, with the staff being caring, attentive, and loving.

However, there are concerns raised by a former employee about the quality of food, medication management, and overall facility maintenance. Another review mentions issues with staff behavior and management practices. Despite these criticisms, current associates and families of residents express satisfaction with the care provided and the positive changes made by new ownership.

Some negative experiences were reported, including an unprofessional response to an inquiry call and allegations of resident neglect by a staff member, which were not addressed by the management. Despite these issues, many reviews highlight the exceptional care and support provided to residents and their families, making it a recommended choice for those seeking a caring and attentive environment for their loved ones.