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Franklin Heights Nursing & Rehabilitation
223 S Resler, El Paso, TX 79912
For Pricing & Availability
(800) 780-8101To Reach a Resident
(915) 584-9417Estimated Pricing
Price Comparison
Franklin Heights Nursing & Rehabilitation Description
A Life Lived for Others is a Life Worthwhile
Our staff is dedicated to providing comprehensive skilled care, being caring and compassionate, and creating an intentional home-like experience for your loved one. We set our focus on the individual—providing quality care to meet their unique needs. With a wide range of services available, and a highly qualified team, your loved one will receive a plan that is personalized to them.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in El Paso
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in El Paso
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Staff described as great, caring, and amazing, creating a friendly environment with wonderful patient care.
- Several reviewers highlighted excellent activities for residents and a welcoming environment.
- Some staff members, including an activities director and a business office manager, received special mention for going above and beyond in their care and assistance.
- Facility praised for being clean, safe, and accommodating, with attentive staff and fun activities.
- Many reviewers recommended the facility highly, noting the professional and informative nursing staff and the overall great care provided.
- Positive comments on the facility's handling of COVID-19 protocols and the dedication of the team, including janitorial, kitchen, nurses, and CNAs.
- Some individuals shared personal stories of their loved ones receiving outstanding care and being very well taken care of.
Negative Reviews:
- Several reviews criticized the facility for poor patient care, including long wait times for assistance, unprofessional staff, and neglectful treatment.
- Complaints about the facility's cleanliness and management, with one reviewer mentioning a blood stain and another describing the environment as a "warehouse of elderly looking like they have been neglected."
- Some reviewers expressed dissatisfaction with the staff's responsiveness and professionalism, mentioning rude behavior and lack of timely assistance.
- A few reviews highlighted issues with the facility's management and administrative responses to complaints, describing them as inadequate or unprofessional.
- One reviewer had a negative experience with the interview process for potential employment, describing it as unprofessional and disrespectful of time.
Mixed Reviews:
- One review gave a 3-star rating, appreciating a specific staff member's exceptional care but noting overall issues with staffing and the need for better management of CNAs and nurses.
- Another review gave the facility a grade of 0, citing bad treatment and unprofessional CNA behavior but did not recommend the place.
Reviews
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Connect with a Free Senior Living Advisor
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Health
Services
Activities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Nursing Home Overview
Participation
date: March 1, 1995
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 91
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-02 | 2023-05-23 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-01-04 | 2022-02-21 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-01-04 | 2022-02-21 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-10-02 | 2020-11-20 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2023-02-21 | $5,000 |
What is in the Neighborhood
- The closest city is Sunland Park which is 3.0 miles away and has a population of 15,940 (small town).
- The average income is $79,290, which is high compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 48
- Average Temperature: 69.1
- Day Breakdown: The area gets 65 days of rain, 1 days of snow and 297 days of sun
- Precipitation: 0.5 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.0% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 23.45% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 2% Black or African-American, 45% Hispanic or Latino, and 49% White.
- The crime rate is 4.3 per 100 people which is high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 2.05 incidents per 100 people
- Drug-Related Crime: 0.41 incidents per 100 people
- The average life expectancy in zip code is 78.5 years old, which is average compared to other zip codes.
- Air Quality: Good Days 75.0, Moderate Days 123.0, Unhealthy for Sensitive Groups Days 14.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.2 miles awayAlbertsons
0.3 miles awayWalmart Supercenter
0.8 miles awaySprouts Farmers Market
0.9 miles awayLowe's Big 8 Foods
1.4 miles awayNone Found
Bus Stations
Resler
0.2 miles awayBay F
0.7 miles awayBay E
0.7 miles awayBay D
0.7 miles awayWestside Transit Center
0.8 miles awayBanks
Wells Fargo
0.3 miles awayBank of the West
0.5 miles awayBank of America
0.9 miles awayBBVA Compass Bank
1.1 miles awayGECU
1.5 miles awayHospitals
The Hospitals of Providence Transmountain Campus
4.9 miles awayProvidence Memorial Hospital
5.2 miles awayWilliam Beaumont Army Medical Center
5.2 miles awayLas Palmas Medical Center
5.3 miles awayEl Paso VA Health Care Clinic
5.3 miles awayPharmacies
CVS Pharmacy
1.0 miles awayWalgreens
1.5 miles awayCVS
4.9 miles awayFarmaAhorro
7.2 miles awaySimilares
7.3 miles awayDentists
El Paso Endodontics
0.9 miles awayCirujano Dentista
8.1 miles awayLas Palmas
8.1 miles awayRonald W Care DDS
8.2 miles awaySunny Smiles
9.7 miles awayParks
Paul Harvey Park
0.5 miles awayH T Ponsford Park
0.5 miles awayEl Paso
0.5 miles awayIrwin J. Lambka
0.6 miles awayPalo Verde Park
0.9 miles awayPlaces of Worship
Mision de San Jose
10.1 miles awaySan Jose
21.9 miles awayShopping
Fort Bliss Exchange
7.2 miles awayPlaza de la TecnologĂa
7.5 miles awayJuárez
7.6 miles awayPlaza Velarde
7.6 miles awayCentro Comercial Continental
7.7 miles awayCulture
The Summit
2.5 miles awayMcKelligon Canyon Amphitheatre
4.0 miles awayRubin Center
5.0 miles awayMagoffin Auditorium
5.0 miles awayAgave Rosa Gallery
5.9 miles awayRestaurants
Souper Salad
0.2 miles awayMancora Peruvian Restaurant
0.4 miles awayCafé Italia
0.5 miles awayGolden Corral
0.6 miles awayArby's (closed)
0.8 miles awayGet exact pricing & check availability
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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