Falkirk Assisted Living - CLOSED

Positive Reviews:

• Many reviewers found Falkirk Assisted Living to be a clean, friendly environment with caring staff and owners who go above and beyond.
• Residents seem engaged and happy, with some making friends and feeling like they are in a palace.
• The community is praised for its cleanliness, well-balanced meals, and accommodation of dietary needs.
• Some reviewers highlighted the helpfulness of the staff and the owners, noting the effort to keep the home well-kept and residents well cared for.
• The facility is described as modern, with a good value for the price, and some reviewers appreciated the assistance with insurance claims.

Negative Reviews:

• Some reviewers expressed dissatisfaction with the level of staff training and the lack of activities for residents.
• There were concerns about the security measures in place, specifically regarding door locks.
• Issues with personal items being lost or stolen were mentioned, including clothes and a sentimental quilt.
• One reviewer described a distressing experience related to the care of their loved one, including an incident with a brief leaking in public.
• The behavior of the owner and some staff members was criticized by a reviewer who found them to be loud, uncaring, and unprofessional.

Mixed Reviews:

• While some found the environment and staff to be pleasant and engaging, others had concerns about the level of activity and interaction among residents.
• The location was an issue for one reviewer due to the distance from their loved one's doctors.
• Another reviewer had a specific preference for an all-women residential care home, which Falkirk Assisted Living could not accommodate.