📞 Call for pricing and availability: (800) 780-8101

Eliot Center For Health & Rehabilitation

168 West Central Street, Natick, MA 01760

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 655-1000

Estimated Pricing

Studio
Estimated $6,080

Price Comparison

  • Average City Price: $6,079
  • Average State Price: $5,981
  • Average National Price: $5,673


  • Eliot Center For Health & Rehabilitation Description

    Eliot Center for Health & Rehabilitation welcomes you, and thanks your for choosing our center for your healthcare needs. An exceptional community healthcare resource for many years, we exceed expectations in meeting the needs of individuals who require short-term rehabilitative care following hospitalization, or are in need of long-term skilled nursing care. Our staff of concerned and dedicated professionals is committed to helping everyone through providing support and guidance on a one-to-one basis.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Natick

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Natick

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Natick


    Community Reviews

    7.0
    Eliot Center For Health & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 37 reviews across the web

    Ranking

  • Ranking in City: 6 out of 6 communities in Natick
  • Ranking in State: 483 out of 654 communities in MA
  • Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Some reviewers highlighted the good physical therapy and care received.
    • Many praised the staff for being helpful, knowledgeable, friendly, and caring.
    • Several comments appreciated the clean facility and the community events hosted, such as Veterans Day ceremonies and monthly breakfasts.
    • Some reviews noted the facility as a comfortable and homelike environment with a warm, friendly atmosphere.
    • There were positive remarks about the quality of nursing care and rehabilitation services provided.
    • Employees expressed pride in their work and the care provided to residents.

    Negative Reviews:

    • Several reviews criticized the facility for being outdated, dirty, and poorly maintained, with specific mentions of malfunctioning bathrooms and elevators.
    • Complaints about the lack of staff presence at the front desk and inadequate communication upon arrival.
    • Some reviewers reported negligent care, understaffing, and a lack of interaction with residents.
    • Concerns were raised about the absence of dietary meal plans and issues with cleanliness, including stained linens and a pervasive urine smell.
    • There were reports of residents being ignored, not receiving proper hygiene care, and issues with room amenities such as broken furniture and missing TV reception.
    • A vendor claimed the facility owes a significant amount in unpaid bills for landscape and snow removal services.

    Mixed Reviews:

    • While some reviews praised the staff and care provided, others found the facility lacking in cleanliness, maintenance, and proper resident care.
    • The facility was described by some as a good place for short stays but not recommended for extended periods due to its outdated condition and lack of cleanliness.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Eliot Center For Health & Rehabilitation Videos


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    Health

    24-Hour Nursing Care

    Physicians

    Registered Nurses (RNs)

    Certified Nursing Assistants (CNAs)

    Social Services Director

    Activities Director


    Services

    Social Services

    Family Support Counseling

    Patient/Family Education

    Supportive Services

    Caregiver Support

    Emotional Support


    Activities

    Individual and Group Activities

    Recreation Programs

    Therapeutic Recreation Programs and Activities

    Arts and Crafts

    Community Trips

    Exercise


    Community Amenities

    Barber and Beauty Shops

    Daily Laundry, Housekeeping, Maintenance Services

    Newspaper and Mail Services

    Lounges

    Rooms for Private Celebrations


    Room Amenities

    Electric Beds

    TVs and Cable/Satellite Service

    Phone Service

    Private Accommodations

    Automated External Defibrillator (AED)


    Dining

    Enhanced Dining Services

    Selective Menu

    Nutritional Needs Management

    Nutrition Services

    Cooking and Baking Groups

    Outings to Local Restaurants


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: July 1, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 114
    Total current residents: 78
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-30 2022-04-29 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-03-30 2022-04-29 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-03-30 2022-04-29 D Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2022-03-30 2022-04-29 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-03-30 2022-04-29 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-03-30 2022-04-29 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-03-30 2022-04-29 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2019-10-03 2019-10-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-06-19 2018-09-07 C Construction Deficiencies Use approved construction type or materials.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-18 2022-04-18 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-03-18 2022-04-18 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-03-18 2022-04-18 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2022-03-18 2022-04-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-18 2022-04-18 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-18 2022-04-18 D Quality of Life and Care Deficiencies Honor each resident's preferences, choices, values and beliefs.
    2022-03-18 2022-04-18 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-03-18 2022-04-18 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2022-03-18 2022-04-18 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-03-18 2022-04-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-03-18 2022-04-18 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-03-18 2022-04-18 E Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2022-03-18 2022-04-18 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-03-18 2022-04-18 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-18 2022-04-18 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-03-18 2022-04-18 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-03-18 2022-04-18 D Infection Control Deficiencies Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    2019-08-05 2019-09-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    2019-08-05 2019-09-19 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-08-05 2019-09-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-08-05 2019-09-19 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-11-04 2020-12-15 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2018-06-12 2018-07-10 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2018-06-12 2018-07-10 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-06-12 2018-07-10 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-06-12 2018-07-10 D Resident Assessment and Care Planning Deficiencies Provide care by qualified persons according to each resident's written plan of care.
    2018-06-12 2018-07-10 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-06-12 2018-07-10 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-06-12 2018-07-10 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2018-06-12 2018-07-10 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-06-12 2018-07-10 E Infection Control Deficiencies Implement a program that monitors antibiotic use.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Natick which is 1.5 miles away and has a population of 32,276 (mid sized town).
    • The average income is $144,119, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 31
      • Average Temperature: 54.4
      • Day Breakdown: The area gets 131 days of rain, 29 days of snow and 203 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The crime rate is 2.94 per 100 people which is average compared to other cities.
      • Violent Crime: 0.47 incidents per 100 people
      • Property Crime: 1.92 incidents per 100 people
      • Drug-Related Crime: 0.03 incidents per 100 people
    • The average life expectancy in zip code is 81.7 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 165.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Roch Bros.
    0.1 miles away
    Roche Brothers
    0.1 miles away
    Wegmans
    1.4 miles away
    Aldi
    1.5 miles away
    A&J Seabra Supermarket
    1.5 miles away

    Transportation

    West Natick
    0.7 miles away

    Bus Stations

    Mill St & West Central St
    0.1 miles away
    Roche Bros.
    0.1 miles away
    Sherwood Village on Mill St.
    0.4 miles away
    West Natick Train Station
    0.6 miles away
    Natick Army Labs
    1.1 miles away

    Banks

    Mutual One Bank
    1.6 miles away
    Middlesex Savings Bank
    1.6 miles away
    Citizens Bank
    1.6 miles away
    Eastern Bank
    1.6 miles away
    Santander
    1.8 miles away

    Hospitals

    MetroWest Medical Center: Framingham Union Hospital
    2.0 miles away
    MetroWest Medical Center: Leonard Morse Hospital
    2.2 miles away
    Medfield State Hospital
    5.1 miles away
    Beth Israel Deaconess Hospital–Needham
    7.3 miles away
    Newton-Wellesley Hospital
    7.5 miles away

    Pharmacies

    Walgreens
    0.1 miles away
    CVS Pharmacy
    0.2 miles away
    CVS
    1.6 miles away
    Andrews Pharmacy Inc
    3.7 miles away
    Rite Aid
    4.0 miles away

    Dentists

    Natick Family Dental
    1.6 miles away
    Pediatric Dental
    5.8 miles away
    Chestnut Dental
    7.2 miles away
    New England Dental Group
    7.9 miles away
    Newton Dentistry
    8.8 miles away

    Parks

    Cochituate State Park
    0.0 miles away
    West Hill Park
    0.1 miles away
    Henry Wilson Memorial Site
    0.1 miles away
    John J. Lane Park
    0.4 miles away
    Natick Town Forest
    0.7 miles away

    Places of Worship

    Kings Chapel
    17.1 miles away
    St. Leonard's Church
    17.6 miles away
    Old North Church
    17.6 miles away
    United First Parish Church
    19.4 miles away
    Grace Federated Church
    19.8 miles away

    Shopping

    Dedham Mall
    10.9 miles away
    Quarry Square Shopping Center
    10.9 miles away
    Stow Shopping Plaza
    11.8 miles away
    East Dedham Plaza
    11.8 miles away
    Walpole Mall
    12.6 miles away

    Culture

    The Center For Arts In Natick
    1.6 miles away
    Keiter Center
    1.9 miles away
    Bardwell Auditorium
    4.6 miles away
    Vokes Theatre
    5.7 miles away
    Eleanor Welch Casey Theatre
    6.1 miles away

    Restaurants

    Sol de Mexico Cafe & Grill
    0.3 miles away
    Minado
    1.1 miles away
    Zaftig's Delicatessan
    1.1 miles away
    The Cheesecake Factory
    1.3 miles away
    California Pizza Kitchen
    1.3 miles away

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    Google map of Eliot Center For Health & Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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