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Elderberry Health Care

415 Elderberry Lane, Marshall, NC 28753

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(828) 252-1790

Estimated Pricing

Studio
Estimated $3,735

Price Comparison

  • Average City Price: $3,735
  • Average State Price: $3,983
  • Average National Price: $3,754


  • Elderberry Health Care Description

    Long known as the “provider of choice” for senior care services, Elderberry is proud to serve Madison, Buncombe and the surrounding counties. Well-respected for our skilled nursing and assisted living services, Elderberry is now recognized as the market leader for transitional rehabilitation. Through our trademarked “Home in Just 10 Days”™ approach, patients needing rehab after a stay in the hospital are returning home quickly and safely.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Marshall

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Marshall

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Marshall


    Community Reviews

    5.7
    Elderberry Health Care
    Based on My Caring Plan's proprietary scoring, including 20 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Marshall
  • Ranking in State: 901 out of 1035 communities in NC
  • Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Reports of severe neglect, including instances of severe dehydration leading to hospitalization.
    • Difficulties in communication with staff, with reports of unreturned calls and rude behavior.
    • Allegations of mismanagement of residents' personal belongings and funds.
    • Complaints about staff refusing to fulfill transportation duties for medical appointments.
    • Overall dissatisfaction with the level of care and professionalism, with some calling for the facility to be shut down.

    Positive Experiences:

    • Some families report kind and caring staff, with specific commendation for certain staff members and the care provided to their loved ones.
    • Positive remarks about the facility's rehab rooms and individualized therapy programs.
    • Appreciation for the professional, knowledgeable, and empathetic staff, highlighting their dedication to residents' happiness and health.
    • Several reviews describe the facility as a wonderful place with friendly staff and exceptional care and compassion.

    Mixed Reviews:

    While some families have had positive experiences, praising the staff and the care provided, others have had significantly negative experiences, citing neglect, mismanagement, and unprofessional behavior. The disparity in reviews suggests that experiences can vary greatly among residents and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Connect with a Free Senior Living Advisor

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    Health

    Assistance with bathing, dressing, and personal grooming

    Rehabilitation Services

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Pain Management


    Services

    7 Day a week admissions

    Daily Housekeeping

    Telephone service


    Activities

    Planned social, cultural, and spiritual activities

    Recreational, Social and Religious Activities

    Shopping excursions

    Outings


    Community Amenities

    Daily housekeeping

    Weekly laundry to include bed/bath linen service and personal laundry

    Laundry Services

    Beauty Salon/Barber Shop

    Safety and security

    Security features


    Room Amenities

    Telephone outlets for private telephone service

    Basic cable television service

    Wireless Internet Service

    Private Rooms available

    Emergency call system

    Safety and security features


    Dining

    Three balanced nutritious meals

    Snacks available 24 hours a day

    Dining room

    Nutritious meals


    Transportation

    Scheduled transportation for medical appointments

    Transportation for medical appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: May 14, 1990
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 80
    Total current residents: 72
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-08-08 2019-09-06 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-08-08 2019-09-06 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-08-08 2019-09-06 D Smoke Deficiencies Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
    2019-08-08 2019-09-06 E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2019-08-08 2019-09-06 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-08-08 2019-09-06 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-08-14 2018-08-28 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-08-14 2018-08-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2022-01-10 $1,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Woodfin which is 12.1 miles away and has a population of 6,349 (very small town).
    • The average income is $50,175, which is low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 36
      • Average Temperature: 56.7
      • Day Breakdown: The area gets 204 days of rain, 36 days of snow and 124 days of sun
      • Precipitation: 3.5 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Ingles
    1.4 miles away
    Walmart Supercenter
    7.7 miles away
    Publix
    8.0 miles away
    Aldi
    8.3 miles away
    The Fresh Market
    12.9 miles away

    None Found

    Bus Stations

    Grove Park Inn at Sammons Building
    13.8 miles away
    Mountaintreehs
    13.9 miles away
    Macon Ave at Sunset Trail
    14.1 miles away
    Pedestrian Bridge
    16.7 miles away
    Lodge St at Biltmore Ave
    17.1 miles away

    Banks

    State Employees Credit Union
    0.8 miles away
    First Citizens Bank
    1.5 miles away
    Wells Fargo
    6.2 miles away
    Asheville Savings Bank
    6.2 miles away
    Telco Community Credit Union
    7.6 miles away

    Hospitals

    Mission Hospital
    16.2 miles away
    Charles George VA Medical Center
    17.0 miles away
    CarePartners Rehabilitation Hospital
    17.7 miles away
    Haywood Regional Medical Center
    24.9 miles away

    Pharmacies

    Madison Pharmacy
    0.3 miles away
    CVS
    6.3 miles away
    Mars Hill Medical Pharmacy
    6.4 miles away
    Walgreens
    12.8 miles away
    Rite Aid
    13.0 miles away

    Dentists

    French Broad Family Dentistry
    1.8 miles away
    Dr Reese Steen DDS
    6.3 miles away
    Asheville Smiles Cosmetic and Family Dentistry
    14.7 miles away
    Red Maple Dental
    14.7 miles away
    Peak Dentistry
    23.7 miles away

    Parks

    Marshall Nature Sanctuary
    0.8 miles away
    Walnut Island River Park
    4.5 miles away
    Mars Hill Recreation Park
    5.4 miles away
    Barnard Park
    6.1 miles away
    North Buncombe District Park
    6.3 miles away

    None Found

    Shopping

    Innsbruck Mall
    15.6 miles away
    Asheville Mall
    16.4 miles away

    Culture

    Flow
    1.7 miles away
    Marshall High Studios
    1.8 miles away
    Tree of Life Art Gallery & Studio
    2.9 miles away
    Ellen Amphitheatre
    6.1 miles away
    Anderson Amphitheatre
    6.1 miles away

    Restaurants

    High Ridge Adventures Outfitting & BBQ
    0.1 miles away
    Bonnie & Clyde's Appalachian Cuisine
    1.0 miles away
    Happy Cinco de Mayo
    1.7 miles away
    Star Diner
    1.8 miles away
    Stackhouse
    6.2 miles away

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    Google map of Elderberry Health Care

    Licensing

    This community is licensed by the state of NC. It is a large-sized community with 100 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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