Eagle Springs

Positive Reviews:

• Eagle Springs is praised for providing a safe, comfortable, warm, and caring environment, especially for residents with dementia. The staff is consistently great at taking care of the residents, making it a positive experience.
• Some reviewers describe the facility as outstanding, with friendly and personable staff, making it a great place to be.
• One reviewer feels fortunate to have their mother at Eagle Springs, highlighting the services that keep residents happy, healthy, and socially engaged. They appreciate the staff's awareness, quick response to queries, and kindness.
• The facility is recommended for the care provided to loved ones, with constant social interactions that replicate a family environment.

Negative Reviews:

• One reviewer had a negative experience with their mother falling multiple times, resulting in a broken hip, and received double talk from the staff.
• Another reviewer faced challenges with their husband's care, including issues with medication, weight loss, and overall care quality. Despite numerous meetings and complaints, they felt improvements were needed.
• A review warns against the facility, citing terrible treatment of seniors and an incredible lack of care.

Mixed Feedback:

While many reviews highlight the caring and attentive nature of the staff and the positive environment for residents, some reviews raise serious concerns about the quality of care, communication, and safety. Prospective residents and their families may want to consider both the positive experiences and the issues raised when making a decision.