Dominion Senior Living of Frankfort

Reviews of Dominion Senior Living highlight a range of experiences, from heartfelt gratitude for the care provided to concerns about specific issues. Many families express deep appreciation for the staff's kindness, understanding, and professionalism. The facility is praised for its cleanliness, organization, and the quality of care, including physical therapy, activities, and personalized attention to residents' needs.

Several reviewers note significant improvements in their loved ones' quality of life since moving to Dominion, mentioning increased mobility, social engagement, and overall happiness. The staff's commitment to creating a welcoming, home-like environment is frequently mentioned, along with their responsiveness to residents' and families' needs.

However, there are concerns raised about response times to emergency calls and allegations of issues such as bedbugs, medication errors, and neglect due to staffing levels. These negative experiences contrast sharply with the otherwise positive feedback, suggesting areas for potential improvement.

Despite these concerns, many reviewers recommend Dominion Senior Living highly, citing the staff's compassion, the facility's amenities, and the sense of community and family that pervades the environment. The leadership team, particularly mentioned by name in several reviews, is commended for their dedication and the positive impact they have on both residents and their families.

Overall, Dominion Senior Living receives praise for its care, facilities, and the positive environment it creates for seniors, though it's important for prospective residents and their families to consider all aspects of the reviews in their decision-making process.