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Delmar Gardens Of Smyrna
404 King Springs Village Parkway, Smyrna, GA 30082
Based on 31 reviews
Services and Housing OptionsIndependent Living, Assisted Living, Nursing Home, Skilled Nursing, Rehabilitation
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Delmar Gardens Of Smyrna DescriptionDelmar Gardens of Smyrna is a beautiful place located in Smyrna, Georgia that offers a healthy and loving atmosphere for our residents, staff, and guests. We are dedicated to providing top-notch care for residents in Smyrna, Marietta, Sandy Springs, Roswell, Atlanta and the surrounding areas.
Assisted LivingDelmar Gardens of Smyrna's Assisted Living Apartments are perfect for those who want to get the most out of their retirement, but need a little help with day-to-day tasks. Our gracious, comfortable, and secure environment is ideal for seniors who want to enjoy all that retirement has to offer without worrying about maintaining a home. This stunningly designed apartment comes complete with all the amenities and services you could need to accommodate any special requirements.
Parent OrganizationDelmar Gardens Of Smyrna is a member of a larger group of communities called Delmar Gardens Family
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Assisted Living Services and AmenitiesDelmar Gardens of Smyrna provides exceptional assisted living services and amenities. Licensed by the State of Georgia, the specially trained qualified Assisted Living Staff assists with bathing and personal grooming, medications, menu planning and special diets. Residents are also provided with three gourmet meals a day prepared by the executive chef, all utilities paid (except telephone and cable), personal laundry and flat linen service. Delmar Gardens of Smyrna ensures their residents receive the best care possible.
assistance with menu planning and special diets
rehabilitation services available
hospice & palliative care
assistance with bathing and personal grooming
assistance with medications
personalized wellness consultation
three gourmet meals a day prepared by our executive chef
ice cream parlor
weekly housekeeping and linen service
in-house escort service
personal laundry and flat linen service
elegant dining room
emergency alert system
indoor pool and hot tub
medical supplies and equipment
emergency response system
smoke detectors and sprinkler system
fully equipped kitchens
complimentary laundry facilities
Employee Reviews for Delmar Gardens Family in Smyrna, Georgia
3.86 out of 5 stars. Based on 22 reviewsOverall, employees of Delmar Gardens Family in the Smyrna, GA area have a positive experience working there. They appreciate the opportunity to learn many parts of the healthcare field and the families appreciate the information they receive. The company has a "Resident First" philosophy that is followed and there is continuous support from the corporate leadership team and regional VP. Employees enjoy the benefits and opportunities, as well as the friendly and helpful staff. The activity department is also highly praised, as the residents and families enjoy the activities and employees are invited to attend. However, there is a lack of advancement with career and many hats to wear. Additionally, employees are not allowed to use their phones at work and there is a clear division of salary.
Employee Reviews for Delmar Gardens Family
3.33 out of 5 stars. Based on 634 reviewsEmployees of Delmar Gardens Family Pros generally have positive things to say about the residents, the benefits, the schedule and pay, and the work environment. However, they have negative opinions about upper management not caring as much as they should, being overly formal and lacking compassion, being understaffed, and not being open to suggestions or advice from staff to make improvements. Employees also report feeling bullied and disrespected, not getting their certifications, and being overworked and underpaid. Advice to management includes showing more appreciation for staff, teamwork, reevaluating priorities, being respectful, and listening to staff.
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 4 out of 5 stars by The Center for Medicare and Medicaid receiving 4 stars on its health inspection, 5 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/09/85 and is run by a for profit organization. It is a large-sized nursing community with 120 nursing beds. Currently, there are 99 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 1 fine by The Centers for Medicare & Medicaid Services for a total of $982.71.
Overall RatingsDelmar Gardens Of Smyrna is a highly rated nursing home, boasting a 4-star overall rating and placing within the top 30% of facilities in overall ranking, an achievement above the state average. The nursing homes' performance extends to health inspections where it is similarly marked with a 4-star rating, situating it in the top 30% of facilities in health inspection ratings. This, too, surpasses the state average. Most impressively, Delmar Gardens Of Smyrna has achieved a 5-star quality rating, the highest attainable mark, and is located within the top 20% of facilities in terms of quality ratings. This exceptional score demonstrates a level of quality that considerably outstrips the state average.
Staff RatingsDelmar Gardens Of Smyrna is a nursing home that appears to be struggling in regards to their staffing levels. Their staff rating is notably low, standing at just 1-star - the lowest possible rating. Moreover, this facility ranks in the bottom 10% of nursing homes with regards to nursing aid staffing hours per resident per day, which only amounts to 0.78, significantly lower than the state average of 1.97. This trend continues with their LPN and RN staffing hours, where they rank in the bottom 40% of facilities. The LPN staffing hours per resident per day is just 0.73, compared to the state average of 1.03, and the RN staffing hours is also less, at 0.43 compared to the state average of 0.45. In terms of licensed staffing hours, Delmar Gardens is again in the lower percentile, in the bottom 20%, with 1.16 hours per resident per day, below the state average of 1.48. Furthermore, they are in the bottom 40% of facilities for physical therapist staffing hours, with only 0.03 hours per resident per day, less than the state average of 0.05.
Covid DataThe Delmar Gardens of Smyrna distinguishes itself by maintaining one of the highest vaccination rates among nursing homes in the country, particularly among its residents. It proudly ranks in the top 10% of such facilities, boasting a rate of 96.0% for residents up-to-date with the latest vaccination, substantially above the state average of 59.9%. This commitment to immunization extends to its staff, with the nursing home placing in the top 40% of facilities for staff up-to-date with the latest vaccination. The percentage rate sits at an impressive 26.7%, which is notably higher than the state average staff vaccination rate of 19.8%. These significant accomplishments reflect the Delmar Gardens of Smyrna's ongoing dedication to the health and well-being of its residents and personnel.
Quality MeasuresDelmar Gardens Of Smyrna is a superb nursing home that prides itself on a 5-star quality measure rating, the highest attainable grade. It places in the bottom 40% of nursing homes concerning the proportion of residents who received an anti-anxiety or hypnotic medication, with a percentage of 21.03, slightly higher than the state average of 20.44. Remarkably, Delmar Gardens shines in terms of pneumococcal vaccine administration, ranking within the top half of facilities. With a remarkable 98.52% administration rate exceeding the state's average of 91.53%. However, in the realm of flu vaccine administration, it falls into the bottom 20% of nursing homes, with 90.42% as opposed to the state's average of 94.96%. Delmar Gardens ranks within the top 30% concerning residents experiencing one or more falls with a major injury, showing a relatively low rate of 1.78%, less than the state average of 3.4%. In contrast, the facility sits in the lower half in relation to the proportion of residents receiving antipsychotic medication, reporting a percentage of 14.42, lower than the state's average of 18.37.
Emergency and Hospitalization Quality MeasuresDelmar Gardens of Smyrna is a nursing home that has achieved impressive healthcare standards in several fields compared to the state's performance. It ranks in the upper 40% of its facilities in terms of hospitalizations per 1000 days, with a rate of 1.42, significantly lower than the state's score of 1.78. Moreover, the nursing home stands out by being in the top 10% of facilities for outpatient emergency department visits per 1000 days, registering only 0.2 visits compared to the state's 1.16. Delmar Gardens of Smyrna also shines regarding the percentage of short-stay residents who had outpatient emergency department visits; it's in the top 30% of facilities with a figure of 7.91%, surpassing the state's record of 12.21%. Nevertheless, the nursing home falls into the bottom half when considering the percentage of short stay residents who were rehospitalized after an admission, with 23.89%, slightly higher than the state's percentage, which stands at 22.62%.
Things to do in the Area
Places of Worship
LicensingThis community is licensed by the state of GA. It is a large-sized community with 92 total beds.
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
Suddenly having a loved one need full-time care plunges you into a world where you're a novice, learning for the first time of all the choices, providers, payers, complications, pitfalls, and confusion of growing old in America. There is no handbook. It's little bits of knowledge you glean from friends, other people in a doctor's waiting room, caregivers, online searches, and AARP magazine. You piece together a plan: not knowing what all is available to you, what to avoid, what's a waste of time, what's going to be the best random choice you'll make, or what is going to happen next in terms of health decline or improvement. You make the best decisions you can, based on basically no knowledge/experience in a chaotic, complicated environment.Choosing Delmar for my mother was the best decision we made - luckily, fortunately, unknowingly.It comes down to, "What will her daily life be like? How will she be cared for, when I can't be there?" No online views of attractive facilities or happy residents can tell you that. It's a leap of faith, entrusting your parent to strangers.So I'm going to use this space to answer the kind of questions *we* had - in terms of what we found *at Delmar* , not the other nearby Smyrna/Atlanta places. For those, I can't help you - knowing teveryone gives the same standard info online, on the phone, in person.Every day I visit my mother, so I think I have a good handle on how they perform.**What care can she get?**This is a little complicated. Because I actually didn't know what kind of care she needed. Or how to determine that. I just knew that she could not live with us and he longer; her daily level of need was too great for me to manage.I was struggling to keep her showered, dressed, fed, taken to doctors, care with medicines & for wounds, much less entertained, loved, and cognizant of what's going on. A full-time job it had become. Even when I'd hire a "sitter" once in a while, I was using that free time to sleep or rest.Delmar helped me understand that they could do the care parts, so I could spend my time with her in other ways. She went into Assisted Living. (I had been so afraid she'd need Nursing Home care - which is a big jump from living on the same farm for 86 years, to basically a room. Though that's what she had, at our house for the past 6 months.)It was A LOT of "assisted" - and has grown to be a lot more, in the past 3 years. They did all the things I had been doing for her. She was still quite ambulatory, but had macular degeneration so her sight was about nil, and was very hard of hearing, so even with aids in, required yelling and patience. They offered MUCH assistance that we did not need. (But have since then needed):- Giving medicines- Getting her to the dining room for meals- Introduce her to other residents- Take her downstairs (for events, beauty shop, appointments) and take her back up- Do her personal laundry and also linens- Explain what is going on- Clean her apartmentEventually:- Give showers- Make her bed- Help her find clothes/dress- Remind her of dentures & hearing aids- Change diapers/help her remember- Walk her to bathroom in the middle of the night- Bring meals / snacks to her roomAnd more.WITH A LOVING ATTITUDE, too. My mother is frustrating. But I've never seen a CNA or dining worker or maintenance person treat her with anything but kindness. Sure, there's the fact that I'm THERE and it could be otherwise when I'm not. But TRUST my mother would tell me!**How can I know things?"Delmar has been INCREDIBLY helpful in sharing what is available, outside of their own care - both free services and paid.They turned me on to how to get VA benefits, which halved her rent for us. Plus Medicare-covered podiatry services and flu shots. (Eventually, Covid.) And HOME HEALTH services to augment what Delmar does. Like, bringing in physical therapy, counseling talk-therapy, nursing visits.**Can we afford it?**It seemed SO expensive to us. But the other, less-great places around Atlanta were expensive, too.We didn't know how we'd swing it. But we DID know she couldn't live alone, nor could she live with us and get the care she needs.CONTINUED at mydelmaryelpreview.blogs…
Moving my 92 year old mother from her friends and her home for 60 years was one of the hardest things I've ever done. But the staff and residents at Delmar Gardens have made the transition so much easier for us. From the moment I walked in the door I knew this was the Assisted Living Facility for her. The big pink and purple flowers on the carpet, the cool light fixtures, the neon green and fuchsia furniture, and the pastel walls make the place look more like a trendy resort than a senior living facility. There is a "happy" feeling when you walk in the door. My mother has done so well and I'm so thankful for the caring staff that gives her so much attention and provides so much to make her lifestyle comfortable and enjoyable.
My parents were in assisted living at DG for five months. Some of the caregivers are very good and others are awful -- that has been very hit or miss. Promised services like laundry and housekeeping were not delivered without we registered complaints about it not being done. Promised assistance with ADLs didn't happen. My Dad needed assistance bathing and bath day was missed many times because "we're shorthanded today" was the explanation. The phone is not answered consistently nights and weekends (rolls to a message machine if receptionist is on break or running an errand). Delmar was quick to suggest we hire our own sitters and a third party agency to look in on our parents, so we wound up paying more than double the monthly fee with payments to others to do much of what Delmar was supposed to do. The facility badly needs refreshing. The carpets are visibly filthy. I don't recommend it if a senior needs a lot of assistance with ADLs. But this isn't a one star or no star review. Medication management was generally handled well. If a senior is still pretty independent, they do a good job with activities, entertainment, and food service.
My mother spent four years at Delmar in the recent past. Every year the quality of care diminished. Her last few months before she died, they SAID she fell from the bed and broke some bones but truth is she couldn't roll over to fall. The nurse said to me, "maybe she'll stay put now". A CNA told me she was mad at other CNA personnel because of what they had done to her. RUN AWAY. What you see is not what you get. You get nothing!!!
Finding the right place for your loved one is a mind boggling, emotionally taxing, sometimes feeling of hopelessness until after examining all the data and making all the phone calls you finally make contact with caring, knowledgeable, professional and compassionate people like Danielle Wells and Melissa Jones of Delmar Gardens of Smyrna who make you feel like family and you know without a doubt that this is it!! My mother is 90 and had repeatedly expressed her fear of going to a nursing home but she now tells everyone that at Delmar Gardens she believes she is in heaven.... everyone is wonderful!!
Moving my 92 year old mother from her friends and her home for 60 years was one of the hardest things I’ve ever done. But the staff and residents at Delmar Gardens have made the transition so much easier for us. From the moment I walked in the door I knew this was the Assisted Living Facility for her. The big pink and purple flowers on the carpet, the cool light fixtures, the neon green and fuchsia furniture, and the pastel walls make the place look more like a trendy resort than a senior living facility. There is a “happy” feeling when you walk in the door. My mother has done so well and I’m so thankful for the caring staff that gives her so much attention and provides so much to make her lifestyle comfortable and enjoyable.
Having to make a decision for rehabilitation services for an older loved one is a very difficult choice - especially in the midst of a pandemic. Choosing Delmar Gardens for my father's care was the RIGHT choice. I initially based my decision to pursue Delmar Gardens because of other reviews, and they have been positive and accurate. I recommend Delmar Gardens as a place to trust for elder care.
The Del Mar staff in the assisted living section were very caring and went above and beyond for my dad, I could tell they had true affection for him. The front desk staff is always smiling and works to resolve any question or request quickly. They put on events that are engaging for residents and visitors - I'd love to go back to the car show next year. When we had an issue, management was on top of it working with us to resolve things. I would not hesitate to recommend Del Mar.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2019-05-20||2019-07-07||D||Smoke Deficiencies||Provide properly protected cooking facilities.|
|2019-05-20||2019-07-07||D||Smoke Deficiencies||Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.|
|2019-05-20||2019-07-07||F||Smoke Deficiencies||Have approved installation, maintenance and testing program for fire alarm systems.|
|2019-05-20||2019-07-07||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2019-05-20||2019-07-07||E||Smoke Deficiencies||Install smoke barrier doors that can resist smoke for at least 20 minutes.|
|2019-05-20||2019-07-07||E||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
|2019-05-20||2019-07-09||D||Miscellaneous Deficiencies||Have restrictions on the use of portable space heaters.|
|2018-04-09||2018-05-27||D||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2018-04-09||2018-05-27||D||Smoke Deficiencies||Install corridor and hallway doors that block smoke.|
|2018-04-09||2018-05-27||D||Services Deficiencies||Have properly installed electrical wiring and gas equipment.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2022-02-03||D||D||Resident Rights Deficiencies||Allow residents to self-administer drugs if determined clinically appropriate.|
|2019-05-23||D||D||Quality of Life and Care Deficiencies||Provide appropriate treatment and care according to orders, residentâ€™s preferences and goals.|
|2018-04-12||E||E||Resident Rights Deficiencies||Honor the resident's right to organize and participate in resident/family groups in the facility.|
|2018-04-12||E||E||Resident Rights Deficiencies||Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.|
|2018-04-12||E||E||Resident Assessment and Care Planning Deficiencies||Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted|
|2018-04-12||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2018-04-12||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
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