Call for pricing and availability: (800) 780-8101
Delaney Park Health And Rehabilitation Center
215 Annie Street, Orlando, FL 32806
Based on 12 reviews
Services and Housing OptionsNursing Home, Respite, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(407) 841-4371
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Delaney Park Health And Rehabilitation Center DescriptionDelaney Park Health & Rehabilitation Center has been providing quality care to the Orlando community for over 40 years. Our clinic is situated near area hospitals. We provide comprehensive post-acute care services including rehabilitative and skilled nursing, short and long term care through Physical, Occupational, and Speech Therapists; Registered and Licensed Practical Nurses; and Certified Nursing Assistants. This is accompanied by Social Services, Activities, Nutritional Services, Housekeeping and Laundry Services.
Respite CareDo you have a loved one who needs assistance every day, making it difficult for you to travel? Do you need a break from your caregiving duties? Maybe a vacation would do you some good. Do you have someone to take care of your loved ones in case of an emergency? We provide 24 hour care in a secure and comfortable environment.
RehabilitationThe plan of care for stabilized patients includes rehabilitation services such as physical, occupational or speech therapies. No two patients are the same, so our rehabilitation program is tailored to fit the unique needs of each individual as they go through the recovery process. The goal of our rehabilitation program is to help the patient regain as much independence as possible.
Skilled NursingThe skilled nursing programs at our hospital are designed to help patients recover from surgery, as well as those who have a limited capacity due to a prolonged acute illness or the effects of a chronic disease. The patients’ medical condition is improving but they have not yet reached their full potential for recovery.
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Respite Care Services and AmenitiesDelaney Park Health And Rehabilitation Center provides a range of respite care services and amenities, including medication management, 24-hour nursing care, state-of-the-art medical equipment, in-house physician services, three nutritious meals a day and snacks by a registered dietitian, full range of recreational programs such as bingo, music and much more, Alzheimer’s and dementia care, in-house beauty and barber services, housekeeping and laundry services. All these services are provided to ensure that guests have the best experience during their stay at the facility.
Rehabilitation Services and AmenitiesDelaney Park Health and Rehabilitation Center offers comprehensive physical therapy services to help residents regain their functional abilities such as walking, strength, balance and endurance. They have amenities like exercise equipment, hydrotherapy pools and therapeutic massage services to aid in the rehabilitation process. The staff is trained in evidence-based physical therapy practices for high quality care.
Skilled Nursing Services and AmenitiesDelaney Park Health And Rehabilitation Center offers skilled nursing services and amenities, including respiratory services for those patients with respiratory conditions who may require airway management oxygen administration and pulmonary hygiene. Additionally, the center offers wound care services for those patients who have wounds resulting from surgery trauma or disease. Wound care services include local surgical and wound care techniques. All of these services are provided in a safe and caring environment by highly trained medical professionals.
total parenteral nutrition
24 hour care
a registered dietitian
long term care
skilled nursing services
comprehensive rehabilitation program
24-hour nursing care
activities of daily living
three nutritious meals a day
beauty and barber services
housekeeping and laundry services
Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 5 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 04/01/93 and is run by a non profit organization. It is a large-sized nursing community with 89 nursing beds. Currently, there are 85 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThe facility has had 1 facility incidents reported in the last 3 years that resulted in a citation.
Staff RatingsThe Delaney Park Health And Rehabilitation Center is a nursing home with plenty of staff to give each resident the care and attention they need and want. The nursing home staff has a 4-star rating, only second to the highest possible. The nursing home is in the top 40% of facilities in terms of nursing aid staffing hours per resident per day, only slightly lower than the state average. The nursing home is in the bottom 30% of facilities in terms of LPN staffing hours per resident per day, again only slightly lower than the state average. However, the nursing home is in the top 30% of facilities in terms of RN staffing hours per resident per day and RN staffing hours are slightly higher than the state average. Although licensed staffing hours are in the bottom half of all facilities, they are only slightly lower than the state average. Additionally, physical therapist staffing hours are in the top 20% of all facilities and are also slightly higher than the state average. Consequently, residents at The Delaney Park Health And Rehabilitation Center can expect to receive great care from a large variety of helpful staff members.
Covid DataThe Delaney Park Health And Rehabilitation Center is a nursing home that falls in the bottom 40% of facilities when it comes to resident vaccination rates. Although their resident vaccination rate is slightly higher than the state average, they have a lot of room for improvement. Their staff vaccination rate is also slightly higher than the state average but they are still in the bottom 40% when compared to other facilities. In terms of covid booster rates, they are in the bottom 20% but again, their rates are slightly higher than the state average.
Quality MeasuresThe Delaney Park Health and Rehabilitation Center has a 5-star quality rating, the highest possible. However, the nursing home is in the bottom 10% of facilities in terms of residents given the Flu vaccine. The residents given the Flu vaccine is way lower than the state average. The nursing home is also in the bottom 40% of facilities in terms of residents with ulcers. The residents with ulcers is slightly higher than the state average. On the other hand, the nursing home is in the top 30% of facilities in terms of residents who received an antipsychotic medication. The residents who received an antipsychotic medication is slightly lower than the state average. The nursing home is also in the top 30% of facilities in terms of residents who received an antianxiety or hypnotic medication. The residents who received an antianxiety or hypnotic medication is lower than the state average. However, the nursing home is in the bottom 10% of facilities in terms of residents given Flu vaccine. The residents given Flu vaccine is way lower than the state average.
Emergency and Hospitalization Quality MeasuresThe Delaney Park Health And Rehabilitation Center is a nursing home that is in the bottom 40% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is slightly lower than the state average. The nursing home is also in the top 20% of facilities in terms of outpatient emergency department visits per 1000 days. The outpatient emergency department visits per 1000 days is slightly lower than the state average. However, the nursing home is in the top 30% of facilities in terms of short-stay residents who had outpatient emergency department visits. The short-stay residents who had outpatient emergency department visits is lower than the state average. Lastly, the nursing home is in the bottom half of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. The short stay residents who were rehospitalized after a nursing home admission is lower than the state average.
The Orlando Area
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General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
My mother was admitted to this place in March 2020 until May 18, 2020. She did not get the best of care. It took them a long time to give my mother her first shower. The CNA's were complaining that they have too many patients to take care of and they couldn't get to her to assist her to go to the bathroom. One day she fell And taken to the hospital and I wasn't notified and found out about The fall through my mom the next day. She was treated for lacerations in the back of her head. My mom complained that her clothes stunk and were not being washed. I finally got her out of there and was able to transfer her to another facility in Kissimmee. Now I come to find out that when they transferred my mother a lot of her clothes were missing I spoke to the manager of housekeeping a month ago and he said he would look into it. A month later he has not called me back. Also, I am unable to speak to anyone at this facility. It appears that their phones are not working for sometime.
I stayed here for a while in 2018 after spending months at Orlando Regional Medical Center, following complications from surgery. I will ask Yelp to update the name of this facility. I suspect Westminster Care is the name of their parent organization as this facility is called Delaney Park Health and Rehabilitation Center.While I was there a major construction refurbish was ongoing. Among the upgrades was the addition of two large therapy rooms. I see them on their website and they look terrific. Unfortunately, they were restricted to using a former patient double room during my stay. It wasn't ideal, but they made it work by scheduling patients at staggered times. The therapists, both Physical and Occupational, were all great. Not just in planning and carrying out my rehab plan, but in their flexibility as well. I required wound care at that time, with an open wound that often seeped through the dressings and leaked. If that problem caused me to not be able to leave my room at my scheduled therapy time, they would let me come down as soon as I was able, or on days when I was room-bound they would come to my room and work with me on bed exercises. I can't say enough about the therapists, and now they have their long-awaited new therapy rooms.As for the skilled nursing side of the equation, you have a range of skills and attitudes, as with any medical facility, either hospital or post-hospital care. Andrea, the Director of Nursing, and Amy, whose title I forget now, were both wonderful, skilled and caring. And Andrea can sing! I knew I could call on either of them if I had a problem that needed more attention than from a nurse or medical tech. As for the nurses and techs, that is where the usual range of skills and attentiveness come in. There seems to be a natural drop off between the day and overnight shifts. Then again, there is a lot more foot traffic overall during the day, what with visitors and active patients, so it follows that there are fewer bodies to get things done.I was in a double room, which was an adjustment after the private rooms at ORMC. Especially since my roommate was a rather unpleasant long term resident, over 90 years old, who swore a lot and was vile to the nurses, before periodically turning sweet after his temper explosions. He not only always kept the curtain closed between us but also kept the window shades closed, so I never got to see the outside. More motivation to wheelchair myself outdoors, I suppose. Normally the double rooms are not such an issue, I imagine. I just drew the short straw.The food was fine, though they offered two main choices and it seems I didn't get to choose my selection most times, unless I checked out the menu a day ahead and wheeled down and knocked at the kitchen door. Mostly I didn't bother.There was a nice outdoor lounge area with bird feeders nearby. But the construction limited the view, and the smoking area sometimes made it harder to enjoy as I was limited at how far away I could sit from them.So while the wound care could have been more consistent, overall I think this is a facility that really tries. It is part of a non-profit organization, and that can't be easy from a budget standpoint. I stayed briefly in a different rehab facility before this one, until an emergency sent me back to ORMC, and I must say that Delaney Park rates higher for me.
After a Knee Replacement you would think you should be able to walk after a 26 day stay here we'll not at Delaney park your lucky to get a what without advocating for my mom to get one he bed had issues they replaced it and just gave that same bed to another patient who had same issue. Only one PT was amazing she got her twice .and for her moving the rest put her in a wheelchair maybe twice or three times and other wise didn't bother with therapy left her in the bed focused on occupational therapy for and because she will always need assistance in bathing and dressing due to a stroke they said she was unwilling to do therapy they were trying to make her a long term care patient. I wasn't having it When I found this out. I had enough and pulled her out after 26 days. The food is not great and they carb load diabetics. Meds go miss. There is no communication. I became frustrated trying to call the facility and no one answers the phone and there is no voicemail. If you want anything accomplished you have to talk to admin. That not how it should be. Some nurses don't even assist the CNA are rude to patients The Nurses don't want to even do more than take blood pressure take sugar hand out pills one or two make go above and beyond but the rest won't. They seem to have forgotten about the rest of nursing. The left hand doesn't know what the right hand is doing I'd you get discharged you don't get your meds you don't get asked if need something they don't care about you. They just want the insurance $$ and if your case manager visit your lucky if they cooperate with them.. This place is a zero. Looks nice but needs to get their act together.
Do not take your family member there, especially if they need any form of medical care. Their nurses are only pill givers. They are either not qualified, under trained, or not authorized to really care for patients who need medical care joined with rehabilitation. I asked them several times what the long and short term goals were for my grandmother and they said they would take it day by day. There was nothing from them to go over progress or expectations.My grandmother was there for two weeks with orders to be weighed daily due to water retention. She was weighed the first 2 days then not again until 2 weeks later. She gained 15lbs!Myself and my cousin were there daily. They do not follow their own covid restrictions. In the 2 weeks we witnessed they had 2 employees with covid. They have signs about wearing coverings in the rooms and no one does. They do not clean the rooms thoroughly. I cleaned my grandmother's room when I went and her bathroom. I would find her dirty clothes rolled up in a drawer. I would have to ask them to bathe her because they would skip several days, same as sheet changing.When applying medicine to private areas they wouldn't change gloves then touch her pillow, and everything around the room.The nurses are extremely rude to the CNAs, in front of patients and patients families.Many times I had to clean my grandmother from accidents or take her to the bathroom because they would take over 30 minutes to respond to a call.I finally had to start talking to Matt the Administrator and Jennifer the Director of Nursing to get my grandmother checked out. Doctor only comes maybe once a week, if not the PA and they are rush in and out. They don't speak to the family members of a patients with dementia to give them an update.After a week, I noticed my grandmother declining. I told the nurses she didn't look right. Her skin color, her speech (she was supposedly having speech therapy but wouldn't they have caught that), and she was lethargic. I found out later that the so called speech therapy was the lady who would drop off crossword puzzles and other worksheets to be completed on her own. My grandmother's feet and legs were swollen, the bottom of them were turning purple. Very concerning with a diabetic. The nurse did nothing but tell me to elevate her feet. I had to tell her for 3 days before I finally went to Jennifer and Matt when they came back in from the weekend off. Jennifer had some tests ran. My grandmother was in fact getting worse. The PA came the next morning to check my grandmother and review the results, which she didn't even remember that she approved with Jennifer. Then took until after 10pm to put the orders in the computer for medication to help my grandmother, who was deteriorating.I suggested that she go back to the hospital because it was clear they could not care for her there. Matt didn't want that (I'm sure they wanted to get as much insurance money possible or to save face). Jennifer said she would take lead on my grandmother's care and the next day they called me saying my grandmother does need to go back to the hospital. They were calling 911 because their transport is booked (probably trying to save money). It was a coincidence that they all of a sudden thought she should go back to the hospital after my father called the insurance company and told them what was going on there.My grandmother was in worse condition then when she went in. After about 10 days back in the hospital she was doing great, then thrived in Solaris Rehab and is now home.If we weren't there daily, my grandmother would have probably died in Delaney's care. I told Matt that if these things are happening with family there everyday watching, image the patients who don't have anyone to speak for them.These people do not care about your family. They don't care about doing their jobs.
Our company donated flowers to Delaney Park Health and Rehab staff members for their service during the covid pandemic. The staff was beyond grateful and very friendly and said that they would actually hand out the flowers to residents first which we thought was extremely honorable and showed they cared about their residents. The facility was sparkling clean. Such an honor to join forces with a company that truly cares about their residents and staff!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-07-27||2021-09-20||E||Smoke Deficiencies||Install an approved automatic sprinkler system.|
|2018-11-01||2018-12-01||E||Emergency Preparedness Deficiencies||Address subsistence needs for staff and patients.|
|2018-11-01||2018-12-01||E||Emergency Preparedness Deficiencies||Provide a means of sharing information on occupancy/needs.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2020-11-03||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-01-09||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2020-01-09||E||E||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2018-11-01||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
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