Countryside At The Elmwood

Positive Reviews:

• Many reviewers express extreme satisfaction with the staff at Elmwood, highlighting their dedication and the exceptional care provided to residents across various departments including medical, housekeeping, kitchen staff, and activities team.
• Elmwood is praised for being a top assisted living facility in Trumbull and Mahoning Counties, with a strong recommendation for those seeking assisted living services.
• Families have shared heartfelt stories about the positive experiences of their loved ones at Elmwood, noting the safe, loving, and home-like environment.
• The facility is commended for its supportive, helpful, and kind staff, who are noted for their great care for residents and their families.
• Elmwood is described as providing excellent care in a safe and clean environment, with good food, regular activities, and social interaction opportunities for residents.
• Reviewers appreciate the comfortable and friendly atmosphere, and the caring and thoughtful staff.
• One reviewer credits Elmwood with significantly improving their mother's quality of life, noting the facility's role in keeping residents active and socializing through activities and special events.

Negative Reviews:

• One review criticizes the facility's handling of dementia patients during assessments, mentioning a lack of understanding and rudeness from the staff.
• Another review strongly advises against placing loved ones in the memory care unit at Elmwood, Hubbard Ohio, citing concerns over staff behavior, including neglect and inappropriate prioritization of activities over resident care.

Overall:

While Elmwood Senior Living receives numerous positive reviews for its staff's care, environment, and resident engagement, there are serious concerns raised about the memory care unit's management and staff behavior. Prospective residents and their families may want to consider these reviews carefully and conduct thorough research or visits to make informed decisions.