Country Manor

Summary of Reviews:

• There are mixed reviews about the care and facilities at Country Manor. Some visitors found the staff to be nice and the rooms clean and spacious, with pleasant dining areas and beautiful country settings. Positive remarks were made about the open grounds, walking trails, and the overall cleanliness and friendliness of the staff.
• However, several concerns were raised about the level of care and facilities. One review mentioned a resident developing pneumonia due to inattention, while another highlighted a lack of proper COVID protocols and communication issues among staff. The quality of meals and personal attention to residents were also criticized.
• Some visitors had negative experiences with staff availability and professionalism, including an instance where a staff member was not present for a scheduled tour and another where the staff was described as unfriendly. Concerns about the facility's cleanliness and maintenance were noted, including unpleasant odors and outdated furnishings.
• There were also comments about the facility's amenities and services, such as the need for a better billing system, the lack of a dryer chair in the beautician area, and limited activities and outings for residents.
• Despite the criticisms, some reviews praised the facility, recommending it for the care of loved ones and highlighting the staff's good communication and the cleanliness of the dining room.
• Overall, opinions on Country Manor vary widely, with some expressing satisfaction with the services and environment, while others advise looking for alternative locations due to concerns about care quality and facility management.