Continuing Healthcare of Lisbon

The reviews for this senior living facility are mixed, with several concerning reports of inadequate care, neglect, and poor conditions, alongside a few positive experiences.

• Multiple reviews express serious concerns about the level of care and attention provided to residents, including instances of neglect, inadequate staffing, and unresponsiveness to resident needs.
• There are alarming reports of residents experiencing harm due to neglect, such as being left unattended for extended periods, improper medical care, and lack of basic hygiene and care practices.
• Complaints about the quality and presentation of food are common, with several reviewers describing meals as unappetizing, cold, and poorly portioned.
• Some reviewers highlight issues with cleanliness and maintenance within the facility, including reports of pests and unclean living conditions.
• However, there are also positive comments about the staff being friendly and caring in some instances, with specific employees mentioned for their dedication and efforts to provide a good environment for residents.
• A few reviews note improvements in their loved ones' conditions after being transferred to this facility, attributing progress to the care received.
• One review appreciates the facility allowing a couple to share a room and mentions the enjoyment of food, especially during special cookouts.

Overall, while there are instances of satisfaction with the care provided, the majority of reviews raise significant concerns about resident welfare, staff behavior, and facility management, suggesting a need for thorough investigation and improvement.