📞 Call for pricing and availability: (800) 780-8101

Continental Nursing & Rehab Center

5336 North Western Avenue, Chicago, IL 60625

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(773) 271-5600

Estimated Pricing

Studio
Estimated $12,997

Price Comparison

  • Average City Price: $9,171
  • Average State Price: $6,348
  • Average National Price: $5,673


  • Continental Nursing & Rehab Center Description

    Continental is a trusted healthcare resource for Chicago Northsiders. Noted for its in-house dialysis treatment program, Continental provides the highest level of 24-hour skilled nursing care and physical and occupational therapy for rehabilitation from orthopedic, neurological and muscular disorders and post-operative conditions. A wide range of other services are offered: wound care, Alzheimer's and related dementia programs, in-house dialysis center, hospice care, speech therapy, dental, ophthalmology, podiatry and more. Social, dining, and activity programs at Continental are all of the highest quality.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Chicago

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Chicago

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Chicago


    Community Reviews

    4.5
    Continental Nursing & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 45 reviews across the web

    Ranking

  • Ranking in City: 143 out of 161 communities in Chicago
  • Ranking in State: 1393 out of 1441 communities in IL
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviewers expressed extreme dissatisfaction with the facility, citing unresponsive staff, especially during emergencies and holidays.
    • Complaints about the quality of care, including slow response times to call lights, poor food quality, and safety concerns due to power outages.
    • Negative experiences with new management were mentioned, including increased prices and a lack of activities for residents.
    • Some reviewers reported unsanitary conditions, including unpleasant odors and unclean facilities.
    • Issues with staff behavior were highlighted, including unprofessionalism, theft, drug use, and mistreatment of residents.
    • There were also complaints about the facility's physical condition, including broken equipment and inadequate accommodations.
    • A few positive comments were made about the facility being accommodating under new management and some staff members being described as nice and professional.
    • One reviewer appreciated the cleanliness and the helpfulness of the staff, expressing gratitude for the support provided to their family member.

    Overall, the majority of the reviews are negative, with concerns about the quality of care, staff behavior, and facility conditions being prevalent. There are, however, a few positive remarks about certain aspects of the facility and its staff.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    24-hour nursing care

    Rehabilitation therapy services

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Restorative Therapy


    Services

    Close coordination and communication with families

    Rehabilitation center


    Activities

    Memory Care Activity Program

    Activity Care Plan

    Social activities

    Religious gatherings

    Living Well In Motion

    Memory Springs


    Community Amenities

    Secure and safe environment

    Beauty/Barber shop


    Room Amenities

    Basic cable TV service

    Secure patio

    Shadowbox outside each room


    Dining

    Delicious meals

    Nutritional Services

    Mealtime assistance

    Menus designed by a registered dietitian



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: None
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: July 1, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 208
    Total current residents: 146
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 18
    Number of payment denials: 1
    Number of fines: 33
    Total cost of fines: $182525


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-23 2023-06-23 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-03-31 2023-04-06 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-11 2022-12-27 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-12-11 2022-12-27 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-26 2022-11-11 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-26 2022-11-11 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-10-26 2022-11-11 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-09-30 2022-10-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2022-08-26 2022-09-14 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-26 2022-09-14 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2022-08-26 2022-09-14 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-08-11 2022-08-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-08-11 2022-08-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-08-11 2022-08-12 F Nursing and Physician Services Deficiencies Post nurse staffing information every day.
    2023-06-29 2023-07-13 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-06-29 2023-07-13 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-06-29 2023-07-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-06-29 2023-07-13 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-06-29 2023-07-13 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2023-06-29 2023-07-13 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-06-29 2023-07-13 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-06-29 2023-07-13 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-06-29 2023-07-13 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-06-29 2023-07-13 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2022-07-22 2022-08-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-07-12 2022-08-10 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-07-12 2022-08-10 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-09-09 2022-10-05 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-09-09 2022-10-05 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-09-09 2022-10-05 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-09-09 2022-10-05 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-09-09 2022-10-05 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-09-09 2022-10-05 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-27 2021-05-05 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-04-07 2021-04-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-01-12 2021-01-21 D Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2020-12-06 2020-12-21 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2020-10-02 2020-10-16 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2020-10-02 2020-10-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from the wrongful use of the resident's belongings or money.
    2020-10-02 2020-10-16 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-08-28 2020-09-17 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-06 2021-08-17 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-08-06 2021-08-17 F Resident Rights Deficiencies Ensure residents have reasonable access to and privacy in their use of communication methods.
    2021-08-06 2021-08-17 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-08-06 2021-08-17 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-08-06 2021-08-17 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-06 2021-08-17 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-08-06 2021-08-17 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-08-06 2021-08-17 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-08-06 2021-08-17 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-08-06 2021-08-17 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-08-06 2021-08-17 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-06 2021-08-17 B Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-08-28 $15,000
    2020-10-05 $655
    2022-06-27 $4,194
    2022-06-27 $4,226
    2022-06-27 $7,372
    2022-07-18 $2,098
    2022-07-18 $2,113
    2022-07-25 $2,466
    2022-07-25 $2,447
    2022-08-02 $2,797
    2022-08-02 $2,818
    2022-08-08 $3,170
    2022-08-08 $3,147
    2022-08-16 $3,523
    2022-08-16 $3,496
    2022-08-22 $3,875
    2022-08-22 $3,846
    2022-09-06 $13,287
    2022-09-06 $13,386
    2022-10-17 $13,636
    2022-10-17 $13,739
    2022-11-07 $4,580
    2022-11-07 $4,545
    2022-11-15 $4,545
    2022-11-15 $4,580
    2022-11-21 $4,580
    2022-11-21 $4,545
    2022-11-28 $4,580
    2022-11-28 $4,545
    2022-12-05 $4,545
    2022-12-05 $4,580
    2022-12-11 $12,600
    2022-12-12 $4,545
    2022-12-12 $4,580
    2022-12-19 $4,580
    2022-12-19 $4,545
    2022-12-27 $4,580
    2022-12-27 $4,545
    2023-01-03 $4,545
    2023-01-03 $4,580
    2023-01-09 $4,545
    2023-01-09 $4,580
    2023-01-17 $4,545
    2023-01-17 $4,580
    2023-01-23 $4,580
    2023-01-23 $4,545
    2023-01-30 $4,545
    2023-02-06 $4,545
    2023-02-13 $4,545
    2023-02-21 $4,545
    2023-02-28 $4,545
    2023-03-06 $4,545
    2023-03-13 $4,545
    2023-03-20 $4,545
    2023-04-17 $13,636

    Denials

    Denial Date Payment Denial Days
    2022-07-12 63

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lincolnwood which is 2.7 miles away and has a population of 12,646 (small town).
    • The average income is $74,219, which is high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 26
      • Average Temperature: 51.5
      • Day Breakdown: The area gets 142 days of rain, 45 days of snow and 177 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 34.2 years old, low compared to other cities.
    • 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 8.49 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.02 incidents per 100 people
      • Property Crime: 4.84 incidents per 100 people
      • Drug-Related Crime: 0.01 incidents per 100 people
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Tony's Finer Foods
    0.1 miles away
    HarvesTime Foods
    0.7 miles away
    Mariano's
    1.0 miles away
    Jewel-Osco
    1.1 miles away
    The Sweden Shop
    1.1 miles away

    None Found

    Bus Stations

    Western & Berwyn Terminal
    0.0 miles away
    Western & Berwyn
    0.0 miles away
    Western & Balmoral
    0.1 miles away
    Lincoln & Balmoral
    0.1 miles away
    Lincoln & Berwyn
    0.1 miles away

    Banks

    Chase
    0.1 miles away
    Byline Bank
    0.1 miles away
    U.S. Bank
    0.5 miles away
    Fifth Third Bank
    0.7 miles away
    Wintrust Bank Ravenswood
    0.7 miles away

    Hospitals

    Swedish Covenant Hospital
    0.4 miles away
    Methodist Hospital of Chicago
    1.0 miles away
    Kindred Hospital Chicago (North Campus)
    1.2 miles away
    Kindered Lakeshore Hospital
    2.0 miles away
    Chicago Lakeshore Hospital
    2.1 miles away

    Pharmacies

    Walgreens
    0.3 miles away
    CVS Pharmacy
    0.9 miles away
    Mini Thương Xá
    1.7 miles away

    Dentists

    F Street Dental
    1.1 miles away
    Northside Dental
    1.2 miles away
    Devon Dental
    1.7 miles away
    Freshworks Dental Studio
    2.0 miles away
    America's Best Dental Solutions
    2.4 miles away

    Parks

    Winnemac Park
    0.4 miles away
    West Ridge Nature Preserve
    0.4 miles away
    Bowmanville
    0.6 miles away
    River Park
    0.6 miles away
    Gross Park
    0.7 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    11.4 miles away

    Shopping

    Lincoln Village Shopping Center
    1.4 miles away
    Lincolnwood Town Center
    2.3 miles away
    Dempster Commons
    6.2 miles away
    Harlem-Irving Plaza
    6.3 miles away
    Water Tower Place
    6.5 miles away

    Culture

    Neofuturists
    1.1 miles away
    pH Comedy
    1.1 miles away
    Chicago Magic Lounge
    1.2 miles away
    Raven Theatre
    1.5 miles away
    Edge Theater
    1.6 miles away

    Restaurants

    San Soo Gab San
    0.1 miles away
    Jimmys Pizza Cafe
    0.2 miles away
    La Cabana De Don Luis
    0.2 miles away
    Baobab Bbq
    0.3 miles away
    Dancen
    0.3 miles away

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    Google map of Continental Nursing & Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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