📞 Call for pricing and availability: (800) 780-8101

Consulate Health Care Of Norfolk

3900 Llewellyn Ave, Norfolk, VA 23504

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(757) 625-5363

Estimated Pricing

Studio
Estimated $5,205

Price Comparison

  • Average City Price: $5,190
  • Average State Price: $6,250
  • Average National Price: $5,673


  • Consulate Health Care Of Norfolk Description

    Consulate Health Care of Norfolk is a place to get better, a place for living. As a 222-bed skilled nursing center, and a proud member of the Consulate Health Care family, our culture creates a community where Consulate staff cares for patients and residents like family, not because it's their job, but because it's their calling. We are Ambassadors of Care.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Norfolk

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Norfolk

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Norfolk


    Community Reviews

    5.0
    Consulate Health Care Of Norfolk
    Based on My Caring Plan's proprietary scoring, including 56 reviews across the web

    Ranking

  • Ranking in City: 18 out of 22 communities in Norfolk
  • Ranking in State: 704 out of 739 communities in VA
  • Facility and Grounds B

    Care C

    Staff B

    Cleanliness B


    Employee Reviews

    4.7
    Consulate Health Care
    Based on My Caring Plan's proprietary scoring, including 1097 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Pay B

    Employee Staff B

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews for the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing serious concerns. Positive comments praise the welcoming and professional staff, the hardworking therapy department, and improvements in the building and resident care. Patients and visitors have noted the caring nature of some staff members and the effective rehabilitation services provided.

    However, numerous reviews raise significant issues about the facility's cleanliness, staff behavior, and overall patient care. Concerns include unattended health emergencies, neglectful treatment of residents, unsanitary conditions, and a lack of responsiveness from the management. Reports of unprofessional staff behavior, inadequate cleaning, and safety hazards such as falls and untreated medical conditions are recurrent themes. Some reviewers have gone as far as advising against admitting loved ones to this facility due to their negative experiences.

    While there are instances of positive feedback regarding staff dedication and patient improvement, the prevalence of negative reviews suggests a need for comprehensive improvements in facility management, staff training, and patient care practices to address the concerns raised by visitors, patients, and employees alike.


    Reviews

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    Health

    Personalized Care

    Specialized Training

    Dementia Care

    Multi-sensory Experience

    Exercise and Outings

    Group Activities


    Services

    Personal Hygiene and Grooming

    Showering and Bathing

    Assistance with Eating

    Nutritional Management

    Continence Management

    Mobility


    Activities

    Activities

    Exercise

    Outings

    Group Activities

    One-on-One Interaction

    Therapeutic Recreation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: April 1, 1993
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 222
    Total current residents: 197
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 5
    Total cost of fines: $62799


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-01-18 2022-03-01 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-01-18 2022-03-01 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper power supply for life support equipment.
    2017-06-23 2017-08-31 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2017-06-23 2017-08-31 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2017-06-23 2017-08-31 F Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2017-06-23 2017-08-31 D Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2017-06-23 2017-08-31 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2017-06-23 2017-10-31 E Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2017-06-23 2017-08-31 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2017-06-23 2017-08-31 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2017-06-23 2017-08-31 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-06-23 2017-08-31 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2017-06-23 2017-08-31 E Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2017-06-23 2017-08-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2017-06-23 2017-08-31 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2019-02-19 $9,227
    2020-08-26 $3,250
    2021-11-11 $41,246
    2022-10-24 $3,145
    2022-11-15 $1,761
    2022-11-15 $1,748
    2023-03-07 $13,397

    What is in the Neighborhood

    General Area Overview
    • The closest city is Norfolk which is 2.4 miles away and has a population of 246,393 (small city).
    • The average income is $34,326, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 82
      • Low Temperature: 42
      • Average Temperature: 63.2
      • Day Breakdown: The area gets 167 days of rain, 7 days of snow and 189 days of sun
      • Precipitation: 2.0 inches a year

    Demographic Overview
    • The median age is 30.2 years old, very low compared to other cities.
    • 11.95% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.78% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 4% Asian, 40% Black or African-American, 6% Hispanic or Latino, and 47% White.

    Health and Safety Overview
    • The crime rate is 8.75 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.02 incidents per 100 people
      • Property Crime: 6.13 incidents per 100 people
      • Drug-Related Crime: 0.21 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Aldi
    0.9 miles away
    The Fresh Market
    1.0 miles away
    Harris Teeter
    1.2 miles away
    Walmart Neighborhood Market
    2.4 miles away
    Kroger
    2.5 miles away

    Transportation

    Goode
    0.4 miles away
    Beazley
    0.5 miles away
    EVMC/Fort Norfolk
    1.9 miles away
    York Street/Freemason
    2.0 miles away
    Monticello
    2.1 miles away

    None Found

    Banks

    Monarch Bank
    1.0 miles away
    BB&T
    1.0 miles away
    Wells Fargo
    1.0 miles away
    Bank of Hampton Roads
    1.0 miles away
    Bank of America
    1.0 miles away

    Hospitals

    Bon Secours DePaul Medical Center
    1.2 miles away
    Sentara Norfolk General Hospital
    1.6 miles away
    Children's Hospital of the King's Daughters
    1.6 miles away
    Naval Hospital Portsmouth NMCP
    2.6 miles away
    Harbor Point Behavioral Health Center
    3.1 miles away

    Pharmacies

    Rite Aid
    1.0 miles away
    Walgreens
    1.0 miles away
    CVS Caremark
    1.0 miles away
    CVS Pharmacy
    1.8 miles away
    Macarthur Pharmacy
    2.2 miles away

    Dentists

    Dental
    4.6 miles away
    Family Dentistry
    5.1 miles away
    Lovell Family Dentistry, Pc
    6.2 miles away
    Dr. Boyce
    6.7 miles away
    Eastern Va. Family & Cosmetic Dentistry
    6.9 miles away

    Parks

    Colonial Place Greenway Park
    0.1 miles away
    Lafayette Park
    0.1 miles away
    Wellness Orchard
    0.3 miles away
    African Village Garden
    0.4 miles away
    Browse Garden
    0.4 miles away

    Places of Worship

    Monumental United Methodist Church
    3.3 miles away
    Saint Pauls Catholic Church
    3.3 miles away
    Trinity Episcopal Church
    3.3 miles away

    Shopping

    Macarthur Center
    2.2 miles away
    Naval Exchange
    4.5 miles away
    Harbour View East Shopping Center
    7.9 miles away
    Chesapeake Square Mall
    8.0 miles away
    Pembroke Mall
    8.5 miles away

    Culture

    Barron and Ellin Gordon Art Galleries
    1.0 miles away
    Brock Commons
    1.0 miles away
    Lakewood Music And Dance Center
    1.2 miles away
    Diehn Fine and Performing Arts Center
    1.4 miles away
    Harrison Opera House
    1.6 miles away

    Restaurants

    MJ's Tavern
    0.2 miles away
    Dirty Buffalo
    0.6 miles away
    Sam's Subs
    0.7 miles away
    Cogans Pizza
    0.7 miles away
    Handsome Biscuit
    0.7 miles away

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    Google map of Consulate Health Care Of Norfolk

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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