📞 Call for pricing and availability: (800) 780-8101
Consulate Health Care At West Altamonte
1099 West Town Parkway, Altamonte Springs, FL 32714
For Pricing & Availability
(800) 780-8101To Reach a Resident
(407) 865-8000Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews highlight significant concerns about the level of care, including long wait times for assistance, understaffing, and neglect.
- Facilities are often described as outdated, with some rooms likened to those in a mental health center and others having outdated equipment.
- There are reports of poor staff attitudes, with some staff described as rude, neglectful, and unresponsive to resident needs.
- Physical therapy services received mixed reviews, with some finding it beneficial while others questioned the qualifications of the staff providing it.
- Cleanliness of the facilities received mixed feedback, with some noting clean environments while others highlighted areas of concern.
- Food quality was frequently criticized, with meals often described as cold or of low quality.
- Some positive comments were made about friendly staff and the cleanliness of certain facilities, but these were in the minority.
- Concerns were raised about the safety and security of the facilities, including issues with access and the condition of the premises.
- There were reports of personal items going missing and a general lack of amenities and activities for residents.
- A few reviews noted improvements under new management and praised the physical therapy team.
Overall, the reviews suggest a need for significant improvements in staffing, facility maintenance, and resident care.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 17, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 116
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $50832
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-14 | 2023-03-31 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-14 | 2023-03-31 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2023-03-14 | 2023-03-31 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-03-14 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-03-14 | 2023-03-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-06 | 2021-05-07 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-04-06 | 2021-05-07 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-06 | 2021-05-07 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use and maintenance of medical gas equipment. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-13 | 2023-05-12 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2022-12-08 | 2023-01-21 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-12-08 | 2023-01-21 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-12-08 | 2023-01-21 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-08-16 | 2022-09-11 | G | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2022-08-16 | 2022-09-11 | G | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2023-03-09 | 2023-04-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2023-03-09 | 2023-04-14 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-09 | 2023-04-14 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2023-03-09 | 2023-04-14 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-02-10 | 2022-03-04 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2021-02-16 | 2021-03-22 | D | Resident Assessment and Care Planning Deficiencies | Plan the resident's discharge to meet the resident's goals and needs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-01 | $258,516 |
| 2019-05-01 | $258,515 |
| 2022-08-16 | $15,030 |
| 2023-03-09 | $35,802 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-05-01 | 11 |
What is in the Neighborhood
- The closest city is Forest City which is 1.2 miles away and has a population of 13,854 (small town).
- The average income is $53,023, which is low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 63
- Average Temperature: 76.9
- Day Breakdown: The area gets 213 days of rain and 151 days of sun
- Precipitation: 2.5 inches a year
- The average life expectancy in zip code is 79.79 years old, which is high compared to other zip codes.
- Air Quality: Good Days 160.0, Moderate Days 21.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Winn-Dixie
0.2 miles awayALDI
0.5 miles awayCostco
0.6 miles awayPublix
1.3 miles awayWalmart Neighborhood Market
2.0 miles awayNone Found
None Found
Banks
Navy Federal Credit Union
0.6 miles awayBB&T
0.6 miles awaySunTrust
0.6 miles awayBank of America
1.6 miles awayChase
2.9 miles awayHospitals
Florida Hospital Altamonte
3.3 miles awayLa Amistad Behavioral Health Services
4.9 miles awayFlorida Hospital Apopka
5.0 miles awaySouth Seminole Hospital
5.1 miles awayFlorida Hospital Orlando
6.4 miles awayPharmacies
Walgreens
2.1 miles awayCVS
2.7 miles awayCVS Pharmacy
3.2 miles awayCVS/pharmacy
5.5 miles awayPublix
7.4 miles awayDentists
Greenberg Dental
2.8 miles awayAspen Dental
3.0 miles awayWinter Park Dental
9.0 miles awayTim Tiralosi DMD
9.4 miles awayLake Mary Gentle Dentistry
9.7 miles awayParks
Lake Lotus Park
0.6 miles awayMerrill Park
1.4 miles awayRiverside Acres Park
1.6 miles awaySanlando Park
2.0 miles awayWekiva Hills Park
2.3 miles awayNone Found
Shopping
Altamonte Mall
2.9 miles awayOcooee Plaza
9.3 miles awaySeminole Towne Center
11.2 miles awayOviedo Mall
11.5 miles awaymall at millenia
11.8 miles awayCulture
Maitland Art Center
4.2 miles awayAnnie Russell Theatre
6.6 miles awayFred Stone Theatre
6.6 miles awayCornell Fine Arts Center
6.7 miles awayRenaissance Theatre Company
6.8 miles awayRestaurants
Frogger Grill & Bar
0.4 miles awayOotoya Sushi
0.4 miles awayPilin Thai Restaurant
0.8 miles awayLa Granja
1.4 miles awayLawless Subs
1.6 miles awayGet exact pricing & check availability
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Disclaimer
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