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Citrus Nursing Center
9440 Citrus Avenue, Fontana, CA 92335
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 823-3481Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the Citrus Nursing Center show a mixed range of experiences from former patients and their families. Some have praised the facility for its dedicated and friendly staff, clean environment, and effective rehabilitation services. Positive experiences include significant improvements in physical abilities, attentive care, and a welcoming atmosphere. The facility has been credited with helping patients recover from severe conditions like COVID-19 and strokes, with many expressing gratitude for the compassionate care received.
However, there are also reports of neglect, unsatisfactory conditions, and concerns over patient treatment. Some reviews mention a lack of proper nutrition and exercise, loss of personal belongings, and issues with cleanliness and housekeeping. There are alarming accounts of patients feeling ignored or mistreated, and some families have reported discrepancies between staff reports and the actual condition of their loved ones. Concerns about the facility's handling of COVID-19 protections and the impact on patient safety have also been raised.
While some reviewers recommend Citrus Nursing Center for its rehab services and caring staff, others advise caution based on their negative experiences. The facility appears to have both supporters who highlight its role in their recovery and critics who have faced challenges during their or their loved one's stay. As with any healthcare facility, prospective patients and their families are encouraged to consider all feedback and conduct their own due diligence.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 29, 1968
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 99
Total current residents: 93
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 7
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $9750
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-13 | 2022-07-07 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for medical documentation. |
| 2022-06-13 | 2022-07-07 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-06-13 | 2022-07-07 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-06-13 | 2022-07-07 | D | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-06-13 | 2022-07-07 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-06-13 | 2022-07-07 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-06-13 | 2022-07-07 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2022-06-13 | 2022-07-07 | D | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2022-06-13 | 2022-07-07 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-06-13 | 2022-07-07 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-06-13 | 2022-07-07 | E | Miscellaneous Deficiencies | Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors. |
| 2022-06-13 | 2022-07-07 | D | Miscellaneous Deficiencies | Meet Health Care Facilities Code mechanical requirements. |
| 2022-06-13 | 2022-07-07 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-06 | 2019-10-07 | D | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2019-09-06 | 2019-10-07 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-09-06 | 2019-10-07 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-09-06 | 2019-10-07 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-10-25 | 2018-11-28 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2018-10-25 | 2018-11-28 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2018-10-25 | 2018-11-28 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-09 | 2023-02-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-17 | 2022-08-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-10 | 2022-07-06 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-10 | 2022-07-06 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-06-10 | 2022-07-06 | D | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2022-06-10 | 2022-07-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-06-10 | 2022-07-06 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-06-10 | 2022-07-06 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-06-10 | 2022-07-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-19 | 2022-08-09 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-01-20 | 2022-02-22 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-08-23 | 2019-09-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-08-23 | 2019-09-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-08-23 | 2019-09-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-08-23 | 2019-09-20 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-08-23 | 2019-09-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-08-23 | 2019-09-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-07 | nan | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-12 | 2020-09-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-19 | 2021-06-03 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-22 | 2020-11-10 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-09-29 | 2020-10-13 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-08-10 | 2018-09-06 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-08-10 | 2018-09-06 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-08-10 | 2018-09-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-08-10 | 2018-09-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-08-10 | 2018-09-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-08-10 | 2018-09-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2018-08-10 | 2018-09-06 | D | Nutrition and Dietary Deficiencies | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. |
| 2018-08-10 | 2018-09-06 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-08-10 | 2018-09-06 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-08-10 | 2018-09-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-12 | $9,750 |
What is in the Neighborhood
- The closest city is Fontana which is 1.3 miles away and has a population of 207,460 (small city).
- The average income is $39,364, which is very low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 56
- Average Temperature: 71.3
- Day Breakdown: The area gets 42 days of rain and 322 days of sun
- Precipitation: 0.4 inches a year
- The median age is 29.5 years old, very low compared to other cities.
- 1.96% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 29.62% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 6% Black or African-American, 56% Hispanic or Latino, and 30% White.
- The crime rate is 4.49 per 100 people which is high compared to other cities.
- Violent Crime: 0.9 incidents per 100 people
- Property Crime: 1.85 incidents per 100 people
- Drug-Related Crime: 1.12 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
El Super
1.1 miles awayMother's Nutritional Center
1.2 miles awayStater Bros.
1.2 miles awayCardenas
1.2 miles awayFood 4 Less
1.5 miles awayTransportation
Fontana
1.3 miles awayBus Stations
South Fontana Transfer Center
1.1 miles awayFontana Metrolink Transit Center
1.3 miles awayBanks
Citizens Business Bank
1.0 miles awayBank of America
1.3 miles awayCitibank
1.6 miles awayChase
1.7 miles awayCredit Union Center
1.7 miles awayHospitals
Kaiser Permanente Fontana Medical Center
1.2 miles awayArrowhead Regional Medical Center
5.8 miles awayEdward G. Hirschman Burn Center
6.0 miles awayKaiser Permanente Racho Cucamonga Medical Offices
6.6 miles awayKindred Hospital Rancho
6.6 miles awayPharmacies
Walgreens
1.7 miles awayCVS
4.9 miles awayCostco
5.4 miles awayRite Aid
6.4 miles awayCVS Pharmacy
7.1 miles awayDentists
Sky Family Dental
1.9 miles awaySierra Foothill Dentistry
2.1 miles awayCherry Family Dentistry
2.9 miles awayLuna Family Dental
3.5 miles awaySierra Pkwy Dental Care
4.0 miles awayParks
Jack Bulik Park
0.6 miles awaySummerwood Way Park
0.6 miles awayJuniper Park
0.7 miles awayFontana Farms Historic Site
1.0 miles awayFontana
1.0 miles awayNone Found
Shopping
Victoria Gardens
4.7 miles awayOntario Mills
5.4 miles awayInland Center
8.9 miles awayCarousel Mall
9.1 miles awayWal Mart
13.6 miles awayCulture
Art Depot Gallery
1.6 miles awayCenter Stage Theater
1.6 miles awayThe Steelworkers' Auditorium
1.7 miles awayJurupa Cultural Center
4.6 miles awayCommunity Playhouse
4.8 miles awayRestaurants
Pizza Hut
1.1 miles awayIHOP
1.2 miles awaySundowners
1.2 miles awayEl Gallo Giro
1.4 miles awayDenny's
1.5 miles awayGet exact pricing & check availability
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