📞 Call for pricing and availability: (800) 780-8101
Chateau Living Center Of Kenner
716 Village Road, Kenner, LA 70065
For Pricing & Availability
(800) 780-8101To Reach a Resident
(504) 464-0604Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Nursing Facility Administrator at Chateau Living Center Of Kenner via email on Dec. 18, 2023.
Currently we do not have a waiting list.
About Chateau Living Center
Chateau Living Center is a total care nursing home that prides itself on being the largest facility in the state. Currently, we are home to 190 residents, with a total capacity of 215. Our center is dedicated to providing the highest level of care to our residents.
Accommodations
Our accommodations consist of rooms that are approximately 10x8 in size. We offer private rooms for residents who choose to pay privately, at a rate of $275 per day. For those who qualify for Louisiana Medicaid Long Term Care, we provide semi-private rooms. This option requires the resident's complete monthly income.
Marketing and Floor Plans
We do not have traditional marketing literature, as our website serves as the primary source for images and information about our facility. Our floor plans feature a uniform room size, ensuring consistency and comfort for all our residents.
Financial Information
For residents considering the Louisiana Medicaid Long Term Care program, a detailed financial process will be provided to ensure all criteria are met. Our staff is available to explain this process in detail to prospective residents and their families.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Kenner
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express extreme dissatisfaction with the care provided, citing neglect, unresponsiveness, and lack of compassion from the staff. Instances include a family not being notified for hours after a resident's death, residents being left in unsanitary conditions, and a lack of basic care leading to health complications.
- Communication issues are a common complaint, with reports of the facility not answering phones or failing to provide updates on residents' conditions.
- Some reviews mention specific concerns such as residents developing pressure ulcers, being left without medication or food, and experiencing unexplained injuries.
- One positive review mentions satisfaction with the care provided, stating that their family member is happy at the facility.
- A former employee shared their perspective, highlighting understaffing and a lack of compassion among some staff members, leading to inadequate resident care.
- Several reviewers strongly advise against placing loved ones in the facility, with some suggesting that the conditions amount to neglect and abuse.
- One review compares the facility unfavorably to military barracks, indicating dissatisfaction with the location and rules regarding leaving the facility.
- A few reviews note the cleanliness of the facility and friendliness of some staff members but criticize the lack of seating and overall care quality.
Overall, the majority of reviews are highly critical of the facility's care quality, staff responsiveness, and management, with a few exceptions noting positive aspects such as cleanliness and staff friendliness.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 28, 1985
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 256
Total current residents: 180
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 9
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $39722
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-18 | 2022-11-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-12-17 | 2022-01-13 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-12-17 | 2022-01-13 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-12-17 | 2022-01-13 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-19 | 2020-03-27 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-02-19 | 2020-03-27 | E | Miscellaneous Deficiencies | Provide properly sized and located linen or trash receptacles. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-20 | 2022-11-04 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-08 | 2022-07-15 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-06-08 | 2022-07-15 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-13 | 2022-04-22 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-04-13 | 2022-05-20 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-10-06 | 2021-10-29 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-10-06 | 2021-10-29 | K | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-12-16 | 2022-01-21 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2020-09-21 | 2020-10-26 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-21 | 2020-10-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-19 | 2020-03-30 | D | Quality of Life and Care Deficiencies | Provide or get specialized rehabilitative services as required for a resident. |
| 2020-02-19 | 2020-03-30 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-21 | $9,750 |
| 2021-10-06 | $29,972 |
What is in the Neighborhood
- The closest city is Kenner which is 2.2 miles away and has a population of 67,091 (large town).
- The average income is $58,687, which is average compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 55
- Average Temperature: 72.7
- Day Breakdown: The area gets 196 days of rain, 0 days of snow and 167 days of sun
- Precipitation: 3.6 inches a year
- The median age is 36.9 years old, high compared to other cities.
- 3.7% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 18.41% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 20% Black or African-American, 21% Hispanic or Latino, and 54% White.
- The crime rate is 5.99 per 100 people which is high compared to other cities.
- Violent Crime: 1.15 incidents per 100 people
- Property Crime: 3.34 incidents per 100 people
- Drug-Related Crime: 0.67 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.5 miles awaySam's Club
0.9 miles awayIdeal Express
1.1 miles awayRouses
1.2 miles awayKenner Supermarket
1.2 miles awayNone Found
Bus Stations
1000
1.7 miles away1021
2.0 miles away1053
2.2 miles awayBanks
Capital One
0.3 miles awayRegions Bank
1.1 miles awayHancock Whitney
1.1 miles awayChase
1.2 miles awayOneMain Financial
1.2 miles awayHospitals
Ochsner Medical Center – Kenner
0.7 miles awayTulane Lakeside Hospital for Women and Children
4.5 miles awayEast Jefferson General Hospital
4.6 miles awayRiver Oaks Hospital
5.3 miles awayOchsner Health Center - Elmwood
6.0 miles awayPharmacies
Walgreens
0.2 miles awayKenner Discount Pharmacy
1.0 miles awayComeaux Pharmacy
1.5 miles awayCVS Pharmacy
2.1 miles awayEast Jefferson Medical Pharmacy
2.6 miles awayDentists
Exceptional Dental
0.5 miles awayLouisiana Dental Center
0.9 miles awaySilver Lining Dentistry
1.5 miles awayAspen Dental
1.7 miles awayJust Kids Dental
1.8 miles awayParks
A J Muss Bertolino Park
0.1 miles awayMiguez Park
0.4 miles awayKenner City Park
0.7 miles awayGreenlawn Terrace Park
0.7 miles awayLincoln Park
0.8 miles awayPlaces of Worship
Cathedral-Basilica of Saint Louis King of France
12.5 miles awayShopping
The Esplanade
0.6 miles awayClearview Mall
4.6 miles awayShops of Upper Pontalba
12.5 miles awayThe Marketplace at Jackson Brewery
12.5 miles awayShops at Canal Place
12.6 miles awayCulture
Jefferson Performing Arts Center
4.6 miles awayKen Hollis Theater
4.6 miles awayJ&S Gallery
6.9 miles awayArt Egg Studios
10.7 miles awayJoy Theater
12.0 miles awayRestaurants
Sake Cafe
0.1 miles awayReginelli's
0.2 miles awayBaya Bar
0.2 miles awayMr. Ed's
0.2 miles awayApplebee's
0.4 miles awayGet exact pricing & check availability
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Disclaimer
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