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Centre For Neuro Skills Unit 3
3921-3927 Portland, Irving, TX 75038
Based on 8 reviews
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Services and Housing OptionsAssisted Living
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Centre For Neuro Skills Unit 3 Description
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LicensingThis community is licensed by the state of TX. It is a small-sized community with 6 total beds.
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The staff here are very professional and dedicated to healing the whole person in their care. I have known people who have received outpatient and residential care. I have met many of the staff from company executives to therapists to assistants to drivers. All well trained and caring for the patient in the role they have. I would gladly recommend CNS for any TBI or other ABI injuries.
Most staff at the residence are highly dedicated, a few others can at times seem stressed or combative dealing with some patients. It could be the stress or training, but in brain injury patients and their loved ones are working through a great deal. Search around and compare prior to placing loved ones in care at any facility if possible. This may be difficult without prior experience or knowledge of brain injuries. Try visiting places or perhaps checking with your insurance company for information, referrals or options.One should be treated in a espectful manner which promotes healing. The programs at the clinic help with the healing process. The clinic staff, therapists, leaders, and the caregivers who assist the patients seem very committed to patient recovery.I entered at the suggestion of a hospital referral which may be the case for many. It is difficult to research options while in the midst of recovery options, but if at all possible compare programs, facilities, and options.
My friend from High School was in a terrible motorcycle accident and suffered a devastating brain injury, (initially the hospital had little hope for recovery). He is now living on his own with minimal assistance. This would not have been possible had it not been for the staff at CNS. We witnessed the miracle their dedication, knowledge, care, compassion and patience provided him. We can never thank you enough fir bringing him back to us.
This review is based on the inpatient apartment living. Well it is pretty horrible. Mom had a stroke and luckily she is getting better. But she hated it there. So the apartment is like being inpatient at a hospital. Every morning they herded her into the bus to go to your therapy. It's supposed to be like a home setting. You can bring anything from home. For every two people there is a caregiver to watch them all the time. Welp that the way its suppose to be. Often they were short staffed and had the poor things watching 4 or more people. With no breaks. Some are poorly trained and don't do enough to help including supervisors. Then there is like fire drills every week. It's so annoying. Some patients are dangerous and shouldn't be there. DON'T shake anyone's hand, Trust me. They give patients an allowance for groceries and outings (make sure to use it all IT'S YOUR MONEY ), and they buy the wrong things. And you have to label everything if you don't they throw it away (instead of using common sense). Some days she wasn't giving her medication. One lady there was given the wrong medication and had to go to the ER. They milk your insurance with stuff like sleep studies and stuff you don't necessarily need yet or at all. Please if your loved one stays here check on them a lot. We visited her nearly everyday and found out what it's really like. Don't be afraid to complain. Inpatient option maybe too stressful for your loved one and hinder their progress to get better. But you may not have a choice. COMPLAIN ,COMPLAIN.COMPLAIN ( we got the stink eye from a lot of staff) If you feel like no one is listening there or helping try an ombudsman or file a complaint form. They are on the wall next to where you check in at the office. Keep on fighting for outpatient.They are some excellent hard workers who genuinely care about humanity, there doing there best. If you are lucky enough to get one offer some food some get no breaks they are not paid enough. It's the system that sucks. I have some specific examples of the crappiness of this place that impacted my mom directly I may want to share in the future. But for now I am glad mom is Out-patient and doesn't have to deal with the extra stress. This is a hard time in your life and I pray for things to get better for you in yours.
My son was in this facility about 2 1/2 years after his brain injury. The staff at the therapy center were knowledgeable and very helpful to my son and I. They answered all my questions as much as possible and helped me contact other physicians and organizations that could assist us when my son was ready for dismissal in order for him to have the most success. They Counseled him, encouraged him and helped him make progress in all areas of deficits. They listened to my input from my observations and used it in developing my son's program also. We both feel like we made many friends there who really cared about my son! At the residential facility things could use some cohesiveness. The left hand never seemed to know what the right hand was doing but the staff seemed to be friendly and helpful for the most part. I think that somehow the therapy center and the residential center need to be meshed for a more cohesive program! MORE COMMUNICATION between the two. They actually feel like they are two different facilities and programs the way they are now. With all that said this facility was an answer to our prayers for getting the help my son needed and so many people out there need this type of help but don't know about it! I want to say THANKS to all of you who helped us! We will never forget you!
God and Center for Neuro Skills (CNS) saved my life! I suffered a life threatening acquired brain injury 2-years ago today. The virus had infiltrated my brain and my immune system was fighting it off. As a result, it was killing the Lymbic area of my brain. The doctors told my dear Wife to look into long-term care. I literally couldn't suck out of a straw. They tried a last-ditch medical procedure to restore my health and thank God it worked, Now it was time for rehab.Early-on I began to improve at CNS, They immersed me in rehab 8-hour per day, 5-days per week. My brain literally hurt. At the time, I thought it was awful and I hated them all. As I progressed, I realized that the therapist's knew what they were doing and they were there to put my life back together.It's 2-years later and I'm working part-time and actually consider it a continuation of my therapy. Without CNS, The outcome would have been less than successful.
The more I read about brain injury, the further away this program is from meeting the needs. They simply are not current. The residential experience my daughter had continues to give her nightmares and the incorrect information she was told during the clinic day program continues to undermine her confidence. Truly, problematic and frustrating.
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