Caton Park Rehab And Nursing Center

Positive Reviews:

• Residents are happy and comfortable, with the facility making aesthetic improvements.
• Staff is described as dedicated, attentive, and caring, making it a recommended place for loved ones.
• Facility is in a safe neighborhood, across from Prospect Park, and offers a charming environment.
• Renovations have improved the facility's appearance, and the staff, including nurses and therapists, are praised for their kindness and effectiveness.
• Some reviewers highlight the exceptional care their family members received, noting the secure environment, the attention to individual needs, and the variety of activities available.
• Therapy and nursing staff are commended for their great work, despite some management and food service issues.

Negative Reviews:

• Some reviewers report poor experiences, including issues with staff responsiveness, medication management, and overall professionalism.
• Concerns about understaffing, changing visitation rules affecting mental health, and lack of communication within the staff.
• Incidents of unprofessional behavior by administrators and issues with facility logistics, such as parking and ambulance access.
• Several reviewers express strong dissatisfaction, describing the facility as a place to avoid due to perceived neglect, inadequate care, and a lack of empathy towards residents.
• Some describe the environment as cult-like, with staff favoring rules over patient care, and report problems with roommates and a lack of patient advocacy.

Mixed Reviews:

• While some residents and their families have had positive experiences, praising the staff and the care provided, others have had significantly negative experiences, citing concerns about care quality, staff behavior, and facility management.
• The facility has undergone renovations and is described as small but friendly, with some noting improvements post-COVID but also pointing out ongoing issues.