Brookdale Willmar

Positive Feedback:

• Many reviewers find the facility to be a loving, caring place with a family feel, highlighting the kindness and friendliness of the staff.
• Residents are engaged in daily activities, including community outings, cookouts, gardening, and holiday events like Easter activities.
• The facility is described as clean, well-maintained, and offering private spaces like studio apartments with weekly cleaning services.
• There is a strong emphasis on treating residents like family, with staff being very caring and attentive to their health and happiness.
• Activities and social interaction opportunities are plentiful, allowing residents to make choices and maintain a quality of life.

Areas for Improvement:

• Some reviewers mention the cost as a significant concern, describing the facility as expensive.
• There are mixed reviews about the food, with some residents desiring more fresh fruits and vegetables.
• One review noted the rooms, particularly the bathrooms, could be small and that the dining area was small but nice.
• Concerns were raised about the transparency of service costs and the requirement for private care for two years before accepting the elderly waiver.

General Observations:

• The facility, often referred to as Brookdale Willmar or Sterling House of Willmar, is appreciated for its cleanliness and the helpful, supportive staff.
• Residents enjoy a variety of activities and the opportunity for social interaction, contributing to a positive living environment.
• While the facility is praised for its care and environment, the cost and certain aspects of the service (like food quality and room size) are areas noted for improvement.