📞 Call for pricing and availability: (800) 780-8101

Brookdale Westlake Village

28550 Westlake Village Dr., Westlake, OH 44145

Independent Living Assisted Living Memory Care Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(440) 892-4200


Price Comparison

  • Average City Price: $3,975
  • Average State Price: $3,768
  • Average National Price: $4,181



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Westlake

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Westlake

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Westlake

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Westlake


    Community Reviews

    7.9
    Brookdale Westlake Village
    Based on My Caring Plan's proprietary scoring, including 120 reviews across the web

    Ranking

  • Ranking in City: 9 out of 13 communities in Westlake
  • Ranking in State: 823 out of 1605 communities in OH
  • Food and Dining A

    Value for Price D

    Activities A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    6.0
    Brookdale Senior Living
    Based on My Caring Plan's proprietary scoring, including 1999 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay C

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Brookdale senior living facilities present a mixed picture, with experiences ranging from highly positive to deeply concerning. Some residents and their families have found Brookdale to be a welcoming, clean environment with professional and caring staff, excellent therapy services, and a variety of activities that foster a sense of community and family. Positive experiences highlight the facility's dedication to resident care, particularly in independent living and skilled nursing care, where the staff's attentiveness and professionalism were praised.

    Conversely, other reviews express significant dissatisfaction with aspects of care, particularly in the skilled nursing unit. Concerns include inadequate staffing levels leading to delayed assistance and insufficient care, lack of proper management and communication, and an environment not fully equipped to handle patients with specific medical needs such as dementia or epilepsy. Some families reported negative experiences with patient safety, including falls and a lack of accountability from the administration in addressing these issues.

    Additionally, there are reports of racial insensitivity towards staff, which raises concerns about the facility's culture and management practices. The quality of the physical environment, including cleanliness and maintenance, received mixed reviews, with some instances of pest problems reported.

    While many reviews commend the variety of activities available and the overall friendliness of the staff and residents, the inconsistency in experiences suggests that the quality of care and service can vary significantly across different Brookdale facilities or even within the same facility. Prospective residents and their families are advised to thoroughly research and consider these varied experiences when making decisions about senior living options.


    Reviews

    Daughter O
    Sept. 8, 2023 My Caring Plan Icon

    From the time we brought him in the room it did not go well. At noon we were told anytime after 4:00 p.m. we arrived at 5:30 they told us the room was ready the only thing that had been done in the room was the bed was made. The floors were filthy with feces rubbed into them the window sail had some sort of sticky goo all over it the phone was filthy the remote was filled the the top of the little nightstand was filled the the inside of the drawers were filthy along with the bathroom barely being cleaned it still smelled of urine. There was a toilet rail that was installed in properly. No one greeted us we just walked to the room number that they gave us. When a nurse's aide came in we told her about the situation she said she can't do anything about that because housekeeping had left for the day and she was busy. Then a nurse came flying in the room and told us that we needed to sign papers and I said I was not signing any papers until the room was cleaned she said that is not her job and housekeeping had gone for the day. At that point I told her I'm not signing any papers until the room gets cleaned, I don't care who cleans it but that room needs to be cleaned. That nurse left and sent in the assistant manager nurse. I explained everything to her again and that this was totally unacceptable. We went to the dining room which is a very tiny room there aren't even enough chairs for the five or six tables in there. The nurse manager came in there and said that she had personally gone in there and cleaned. When we went back to the room it was better than it was but still not a good place to leave someone that is there to recover from an infection. They're also were no waste baskets in the room. The food is pretty good for that type of facility. The crazy part is I didn't realize when we pulled up that it is the same place that my mother-in-law was in 3 years ago. She was there during covid. She was there recovering from a broken arm and elbow. During covered we weren't allowed to see her, we brought her food we were made to leave it in the vestibule. The crazy part is is it was supposed to be so sanitary during covid, but somehow she caught C diff there and died from it. The only reason that my father is still there is because his girlfriend is also there, and she is able to keep an eye on him 24/7 and to make sure that the staff is doing what they are supposed to when they are supposed to. A urine hand was placed in the toilet to measure his urine output. We have no idea why it was not ordered by his doctor. When the aid came in to empty it she dumped it in the toilet some of it went on the floor and then she proceeded to place the used wet urine hat on top of the basket that included the items like toothpaste, cup, comb and brush. My father's girlfriend ended up signing all the paperwork for him. But the next day when he needed a document sent to his attorney they told her they couldn't do it because of HIPAA rules. HIPAA rules didn't seem to matter with anything else. She is also his power of attorney. His room also did not have any towels, when they were requested it took them an extensive long time to find towels. They said they didn't have any clean ones currently. Nobody cares everyone blames everybody else I would not recommend it.


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Clinic

    Emergency Alert System

    Emergency Response In Each Room

    Licensed Nursing

    Medication Management

    Nursing Care


    Services

    24 Hour Security System

    24-hour Security System

    Daily Check-in System

    Home Maintenance

    Housekeeping Included

    Personal Care


    Activities

    Activity Room

    Arts & Crafts Studio

    Fitness Programs

    Games

    Gardening/Greenhouse

    Happy Hour


    Community Amenities

    Bank

    Beauty/Barber Shop

    Business Centers/Computers

    Chapel

    Courtyard And Garden

    Fireside Living Room


    Room Amenities

    Emergency Alert System

    Flat Screen TV

    Keypad Entry

    Kitchen

    Safety And Security

    Sunroom


    Dining

    Café/Bistro

    Chef-prepared Meals

    Dining Room

    Dining Services

    Personal Solutions

    Pub/Sports Bar


    Transportation

    Parking

    Transportation


    Pet

    Pet Friendly



    What is in the Neighborhood

    General Area Overview
    • The closest city is Westlake which is 1.5 miles away and has a population of 32,428 (mid sized town).
    • The average income is $123,232, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 52.6
      • Day Breakdown: The area gets 172 days of rain, 52 days of snow and 140 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The crime rate is 1.48 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.36 incidents per 100 people
      • Property Crime: 0.51 incidents per 100 people
      • Drug-Related Crime: 0.43 incidents per 100 people
    • The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Trader Joe's
    1.3 miles away
    Giant Eagle
    1.6 miles away
    Aldi's
    1.8 miles away
    Marc's
    1.8 miles away
    Arabica Roastery & Market
    1.9 miles away

    Transportation

    Elyria
    9.5 miles away

    Bus Stations

    West Park RTA
    7.7 miles away
    West Boulevard & Detroit Avenue
    10.2 miles away

    Banks

    State Bank
    0.8 miles away
    PNC Bank
    1.5 miles away
    U.S. Bank
    1.7 miles away
    First Federal Lakewood
    1.9 miles away
    Third Federal Savings & Loan
    1.9 miles away

    Hospitals

    Saint John Medical Center
    0.2 miles away
    Cleveland Clinic Richard E. Jacobs Health Center
    2.9 miles away
    Health Express Urgent Care
    5.5 miles away
    Fairview Hospital
    5.9 miles away
    Cleveland Clinic - Beachcliff Family Medicine
    6.1 miles away

    Pharmacies

    Rite Aid
    1.1 miles away
    CVS Pharmacy
    2.0 miles away
    Discount Drug Mart
    2.1 miles away
    Walgreens
    2.2 miles away
    CVS
    4.6 miles away

    Dentists

    Westshore Family Dental
    0.4 miles away
    Dentalworks
    2.4 miles away
    Bright Now! Dental
    2.5 miles away
    Marie Simon Dentistry
    4.5 miles away
    Aspen Dental
    4.7 miles away

    Parks

    Westlake Park
    0.3 miles away
    Westlake
    0.3 miles away
    Sandy Ridge Development Park
    1.2 miles away
    Bradley Woods Reservation
    1.3 miles away
    North Olmsted Park
    1.5 miles away

    None Found

    Shopping

    Great Northern Mall
    2.2 miles away
    Midway Mall
    9.3 miles away
    SouthPark Mall
    10.8 miles away
    Tower City Center
    13.3 miles away
    5th Street Arcades
    13.6 miles away

    Culture

    Bottle & Bottega
    2.5 miles away
    Amphitheater
    3.2 miles away
    BAYArts
    3.3 miles away
    Huntington Playhouse
    3.3 miles away
    Vintage Gallery
    5.3 miles away

    Restaurants

    Stella Mia Ristorante
    0.2 miles away
    3 Palms Pizzeria
    1.3 miles away
    Hot Chicken Takeover
    1.3 miles away
    Condado Tacos
    1.3 miles away
    First Watch
    1.3 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Brookdale Westlake Village

    Licensing

    This community is licensed by the state of OH. It is a large-sized community with 60 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More