Brookdale East Tucson

Reviews of Brookdale East Tucson offer a mixed perspective on the facility, highlighting both its strengths and areas for improvement. Some reviewers praise the facility for its excellent services, caring and professional staff, and the warm, welcoming environment it provides for its residents. Notable staff members such as Suzanne, Mark, Breanne, Darlene, Dale, and Susan receive special mentions for their dedication and hard work. The community is appreciated for its small, comfortable setting, lack of elevators, and the variety of activities and exercise classes available, including scenic drives and a commendable dining setup.

Many residents and their families express satisfaction with the level of care, the friendly atmosphere, and the sense of belonging and happiness they feel at Brookdale East Tucson. The staff's long tenure and the residents' cheerful demeanor are highlighted as positive indicators of the community's quality. Additionally, the facility's pet-friendly policy and its efforts to accommodate residents with special needs or behaviors are commended.

However, some reviews point out areas needing attention. Concerns are raised about the cleanliness of private rooms, the quality of food, especially the evening meal, and the level of care, which some find rushed due to apparent understaffing. The facility's cost is also a point of contention for some, with opinions that it may not justify the value compared to competitors. Furthermore, a lack of communication with families regarding their loved ones' care and issues is mentioned as a drawback.

Overall, while Brookdale East Tucson is praised for its staff's dedication, the caring environment, and the range of activities offered, feedback suggests room for improvement in cleanliness, food quality, staffing levels, cost justification, and communication with families.