Brighton Court

Reviews of Brighton Court show a mixed range of experiences from residents, their families, and staff. Some highlight the facility's caring and attentive staff, engaging activities, and the sense of community, describing it as a wonderful, small, and home-like environment with a facility dog that adds to the charm. Positive reviews often mention the dedication of the staff in both assisted living and memory care units, noting their efforts to engage residents in activities and provide compassionate care during end-of-life stages.

Conversely, several reviews raise serious concerns about the facility's management, cleanliness, and the quality of care. Complaints include allegations of inappropriate behavior by staff on social media, issues with cleanliness, inadequate medical attention, and poor food quality with a reported low budget for meals. Some reviews describe the staff as inept, rude, and involved in cliques and drama, contributing to a negative working environment. Concerns about the facility's response to COVID-19 protocols and the treatment of residents and staff during lockdowns were also mentioned.

There are accounts of positive work experiences from employees who praise the teamwork, management, and the rewarding nature of their roles. However, other employees describe a lack of support, unfair treatment, and a high turnover in management positions, leading to instability and dissatisfaction.

Overall, while some reviews reflect a positive and caring environment at Brighton Court, others suggest significant areas for improvement, particularly in staff behavior, facility management, and the quality of care and services provided.