Brethren Retirement Community

Positive Reviews:

• Some reviewers describe the facility as a fabulous place, highlighting Chestnut Village as beautiful and maintenance-free, with residents expressing satisfaction and wishing they had moved in sooner.
• Great amenities are noted, such as a free community room that residents can sign up to use.
• Particular staff members and the activity director are praised for genuinely caring for the residents, providing great activities, and ensuring residents like their home.
• Food diversity and quality receive compliments, contributing to the overall satisfaction of some residents and their families.

Negative Reviews:

• HR and hiring practices are criticized, with claims of long-term reliance on agency staff.
• Several reviews express concerns about neglect and poor attention to residents, specifically mentioning issues on RW 6 and overall management problems.
• One review details a personal negative experience working in the kitchen, citing favoritism, poor treatment, and a hostile work environment, suggesting management and staff behavior towards residents and employees need improvement.
• Allegations of neglect leading to a resident's death and issues with bed bugs are serious concerns raised by some reviewers.
• Short staffing and inadequate care are mentioned, with some families moving their loved ones to other facilities where they received better care.

Mixed Feedback:

• While some reviews praise the care and environment, others strongly advise against the facility, citing neglect, management issues, and pest problems.
• The quality of care and staff behavior seem to vary significantly across different parts of the facility and among different staff members.