Bedford Residence Assisted Living Ii

Positive Reviews:

• Bedford Residences is praised for its exceptional care, love, and respect towards residents, especially noted during the end-of-life care.
• The facility is described as a "rare gem" with accessible ownership and a staff that treats residents like family.
• Visitors and family members felt a sense of comfort and love provided to their loved ones, highlighting the physical and emotional needs being met.
• Under new ownership, the facility has seen redecoration and improvements, making the decor lovely and the environment more welcoming.
• Staff, including the owner, are commended for their compassion, understanding of medicine, and the personalized care provided to residents.
• The cleanliness and brightness of the facility, along with the patient and caring staff, have left a lasting positive impression on visitors.
• Significant upgrades and attentive care have been noted under new management, with an emphasis on regular medical assistance and bedside care.
• The small, family-run setting allows for exceptional service and attention to each resident's needs, with a variety of on-site services and activities.

Negative Reviews:

• One family had a negative experience, citing ignored health issues, lack of activities, and poor interaction between staff and residents.
• Concerns about the lack of social care, activities, and meaningful interaction with residents were mentioned, describing the care as very basic.

Overall:

While the majority of reviews for Bedford Residences are overwhelmingly positive, praising the facility's care, cleanliness, and staff, there are a few negative experiences noted regarding the lack of activities and interaction. Prospective residents and their families should consider these reviews to make an informed decision.